Find hotels near Luis Munoz Marin Park, San Juan from ₩163,068

"Whether the requirements of a 5 star hotel differ in the Americas compared to Europe/Middle East etc, I'm not sure, but this is not a 5 star hotel where you will receive 5 star service. We were unable to dine at one of the hotel's restaurants as they only had one high chair, and said they were unable to source another one. Asked if we could reserve for the next evening to ensure a high chair was available, we were told it was not possible as they couldn't guarentee their one high chair would be available (rather than ensure one was available). Put a request in that the room be made up by 2pm to ensure my kids could return from their day out to have a nap. This request was not actioned, with typical times to make the room up around 3pm each day (quite late I feel). Breakfast was adequate- tipping is required even if breakfast is included in the rate, but that is a culture issue so can't complain about that. Room was not ready at 4pm and I was told to provide my mobile number and I would be called when ready. No offer of what to do in the meantime or indication of when the room would be ready. Only when I pushed back did was the room suddenly available. Staff are mixed - some very genuine and helpful "

"The room was dirty. Hair in bed, spots on comforter, water on floor. "

"Nice hotel with great location. Was expecting a little more elegance for the price. "

"Clean , friendly staff casino staff amazing "

"Staff was friendly, helpful, and provided great service. Gastro bar on site had great food. Everyone was great we would definitely return. "

"Terrible, no maid service and amenities. Just a terrible place and terrible service. "

"The sheets on the bed were not clean"

"The room was a bed and a folding chair, with only one electrical outlet. The bathroom had an empty socket where a bulb should go. The neighborhood was full of trash, and the room was above a bar that played very loud music. I am surprised that this is allowed to operate as a room for rent."

"Perfect secluded little spot right in the heart of everywhere you want to be. Lovely breakfast options within a 2 minute walk. The staff is always smiling and welcoming. There is no smoking area on the property so smokers will have to walk out and stand on the street to smoke with your morning coffee, minor inconvenience and does not change the comfort and enjoyment of your stay. For those looking for a picturesque backdrop for your media endeavors this place will surely please you. Overall a wonderful place to stay."