Novotel Maastricht

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Luxury
4.5 star property
8.4

Very good

Luxury family-friendly hotel connected to the convention center

You can look forward to a terrace, a garden, and a playground at Novotel Maastricht. The on-site restaurant, Restaurant Winners, offers breakfast, lunch, dinner, and pool views. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
The current price is ₩108,157
₩159,869 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 Double Bed, Garden View

A hotel room with a bed, bedside table, desk, chair, and a painting on the wall.

Deluxe Room, 1 Double Bed, Garden View

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Superior Double Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(28 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a bed, a desk, a television, and a lamp.

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet
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About the neighborhood

Located in Scharn neighborhood, Novotel Maastricht is connected to the convention center. Valkenburg Christmas Market and Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoge Kempen National Park and Negenoord-Kerkeweerd Nature Reserve. Traveling with kids? Consider Centre Ceramique, or check out an event or a game at De Geusselt Stadium. Take an opportunity to explore the area for outdoor excitement like cave exploring. Visit our Maastricht travel guide
Map
Sibemaweg 10, Maastricht, 6227 AH

What's nearby

  • A tall, cylindrical building with a green roof and a small window.
    Bonnefanten Museum
    18 min walk - 1.6 km
  • A modern building with large glass windows and an orange roof.
    Centre Ceramique
    4 min drive - 2.7 km
  • A historic building with a clock tower, flags, and flower boxes.
    Market
    8 min drive - 4.6 km
  • Mecc Maastricht
    14 min walk - 1.2 km
  • De Geusselt Stadium
    19 min walk - 1.6 km

Getting around

  • Maastricht Randwyck Station
    14 min walk
  • Maastricht (MST-Maastricht - Aachen)
    11 min drive

Restaurants

  • MECC Maastricht
    16 min walk
  • Hotel NH Maastricht
    16 min walk
  • Chinees Restaurant A La Wong
    14 min walk
  • Bar Bistro Saam
    17 min walk
  • Farèn
    12 min walk

About this property

Novotel Maastricht

  • Luxury family-friendly hotel connected to the convention center
  • You can look forward to a terrace, a garden, and a playground at Novotel Maastricht. The on-site restaurant, Restaurant Winners, offers breakfast, lunch, dinner, and pool views. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
  • Additional perks include:
    • A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
    • An electric car charging station, a vending machine, and a computer station
    • Concierge services, a 24-hour front desk, and 8 meeting rooms
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 94 rooms include comforts such as laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Baby monitors and free infant beds
    • Free toiletries and hair dryers
    • TVs with cable channels
    • Electric kettles, heating, and limited housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Similar properties

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NH Maastricht
Randwijck
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
8.4 out of 10, Very good, 1,000 reviews
The price is ₩90,950
₩130,127 total
includes taxes & fees
Nov 1 - Nov 2
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Frequently asked questions

Does Novotel Maastricht have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9 AM–9 PM.

How much does it cost to stay at Novotel Maastricht?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Novotel Maastricht on Nov 15, 2026 start from ₩108,157, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Maastricht pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 14.00 per night.

What time is check-in at Novotel Maastricht?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Novotel Maastricht?

Check-out is at 10:30 AM.

Where is Novotel Maastricht located?

This family-friendly Maastricht hotel is located in a shopping district, within 1 mi (2 km) of Mecc Maastricht, Centre Ceramique, and Bonnefanten Museum. Hoge Brug and Helpoort are also within 1 mi (2 km). Maastricht Randwyck Station is 14 minutes by foot and Maastricht (ZYT-Maastricht Train Station) is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Maastricht Reviews

8.4

Very Good

8.6

Cleanliness

7.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 304 out of 899 reviews
Rating 8 - Good. 447 out of 899 reviews
Rating 6 - Okay. 110 out of 899 reviews
Rating 4 - Poor. 21 out of 899 reviews
Rating 2 - Terrible. 17 out of 899 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this hotel. The staff were extremely friendly, welcoming, and always willing to help. One detail I particularly appreciated was the breakfast. Guests can choose from three different breakfast options depending on how hungry they are. Overall, a very pleasant stay, and I would be happy to return.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, friendly staff, excellent breakfast and clean
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly service, peaceful stay
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent service
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely family hotel with excellent staff and a very nice outdoor pool.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when in Maastricht when visiting our children who are studying at the university of Maastricht
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff was fabulous. Welcoming, friendly and very helpful. Hotel was in a great location from the city, only a 30 minute safe and pleasant walk.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was very friendly. The hotel is very basic but clean. We will stay here again the next time in Maastricht
Stayed 7 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The restaurant was a 7 out of 10
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights very comfortable. Good breakfast. Staff were outstanding so friendly and helpful. Room was great. Some areas of hotel are a bit tired but not a problem. We would definitely stay again
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were GREAT. Reception, Breakfast, cleaning. There is a pool but we didn’t have time, nor the gym. About €13 Uber from town. Interior isn’t modern. It was a good family stay.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop over

Great short stay on our way home from holiday. Staff were very welcoming and the room was clean. A little out from the center which is great for driving through, not much for restaurants near by and kitchens close early. We were able to get delivery to hotwl whichwas perfectly fine!
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Relatively clean. Beds could be better and the window only partially opens.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful Staff. Playground could do with some refreshment.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
This is a typical Novotel, slightly dated and tired, dressed concrete look. The kind of hotel one only uses to sleep and have breakfast. If these are the only benefits you’re after in a hotel, this offers quite ok value for your Euro. Staff is friendly and supportive
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location walking distance from historic district. Surprised there was an extra charge for parking. I guess I didn’t distinguish between free parking and parking available when I booked. It’s not free
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, Good price, Great Service, Easy Parking

For the relatively cheap price this was an excellent one night stay in a superior double room. Bed was comfy, plenty of pillows, good seating, easy car parking (should be free), friendly and efficient service. We had a meal in the restaurant - the drinks and food came super quick and dinner was very tasty (fish n chips). The waiter / chef was awesome - friendly, efficient, professional, quick, multi tasker and well presented. Issues with our stay - we had to run the shower for about 5 or more minutes before it got to the right temperature - pressure wasn’t that great. The other issue was the pool being shut just because it was raining. Really? Would we get wet or something?
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst Novotel I’ve been!

I booked this hotel late at 20.30 on our way to Amsterdam. We haven’t been in Maastricht before and chose to stay at this Novotel as we used to booked Accor/Ennismore in the past and the reviews seems to be ok. I’ve informed the front desk that we will arrive late at 23.15. The front desk replied quick and reconfirmed the late arrival. The check-in went smooth, signed a liability form and paid the bill. The room however was not made for a family, double room superior with sofa bed for 2 small children. We were told to pull the sofa out and find the pillows in the room, only to find out that the sofa looks used from previous guests! Yuck! I complained but the late shift staff were not helpful at all. 3 women discussing in the back office and in the end I had to fix the sofa bed at 23.30 by myself carrying the duvets, pillows & backpack from the reception with 2 small children! The receptionist offered to assist though with carrying but I expected a finish made bed and sofa bed for 4 pax at the arrival. This is not acceptable from a 4 star hotel and not used from previous Novotel at all! Unfortunately this is the last time at a Novotel! P.S. Please throw or upcycle the bed sheets with holes.
The ready made sofa bed for children after pulling down the sofa.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, just too far from the center city
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fantastic location
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Having read the two awful reviews that Accor place prominently on the web site we were naturally concerned, although we are loyal Novotel clients. However our concerns were completely unnecessary. The parking was easy out front, the reception staff very friendly and helpful. Our room was clean and well-equipped. We enjoyed the pool and bar area and had a big screen TV all to ourselves to watch England play Norway. So all in all the hotel exceeded our expectations and we enjoyed our stay. One negative comment - we were told the very high room prices were because Andre Rieu was performing but the hotel was sparsely occupied so the logic of market demand was incorrect. However, looking at hotel prices in general in Maastricht for that period our rates were reasonable. Highly recommended for a wonderful Maastricht experience.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great hamburger! Pool could be warmer but very happy with my stay
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for an overnight stay. Close to center
Stayed 1 night in Jan 2025