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H10 Puerta de Alcalá 4* Sup

4.0 star property
Eco-certified hotel with a 24-hour business center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for H10 Puerta de Alcalá 4* Sup

Classic Room, Terrace | Terrace/patio
Front of property
Down comforters, minibar, in-room safe, individually furnished
Seasonal outdoor pool
Lobby lounge
H10 Puerta de Alcalá offers a tranquil escape in Madrid with a seasonal pool and a striking plant wall. Enjoy free WiFi, relax on the sun-filled terrace, and savor international dishes at Alcala Restaurant. Guests praise the attentive staff for their warm hospitality.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is ₩242,444
₩266,689 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Classic Room

Deep soaking tub, rainfall showerhead, free toiletries, hair dryer

Classic Room

9.2 out of 10
Wonderful
(45 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room

Classic Room | Down comforters, minibar, in-room safe, individually furnished

Classic Room

7.8 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for City Room, City View

Down comforters, minibar, in-room safe, individually furnished

City Room, City View

9.6 out of 10
Exceptional
(37 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Deep soaking bathtub
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for City Room, City View

Down comforters, minibar, in-room safe, individually furnished

City Room, City View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Down comforters, minibar, in-room safe, individually furnished

Superior Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room, Terrace

Classic Room, Terrace | Down comforters, minibar, in-room safe, individually furnished

Classic Room, Terrace

7.0 out of 10
Good
(2 reviews)

Highlights

Terrace
Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Deep soaking bathtub
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Deep soaking bathtub
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 Twin Bed

View all photos for Essential Single

Down comforters, minibar, in-room safe, individually furnished

Essential Single

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Deep soaking bathtub
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Superior Room (2 adults + 1 child)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Deep soaking bathtub
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Essential Double

Down comforters, minibar, in-room safe, individually furnished

Essential Double

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Deep soaking bathtub
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Terrace, City View

Deluxe Room, Terrace, City View | Down comforters, minibar, in-room safe, individually furnished

Deluxe Room, Terrace, City View

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Deep soaking bathtub
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

Deluxe Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Private bathroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds

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About the neighborhood

Located in Salamanca, a neighborhood in Madrid, H10 Puerta de Alcalá 4* Sup is in a shopping district and near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed.
Visit our Madrid travel guideOpens in a new window
Map
Alcala, 66, Madrid, Madrid, 28009

What's nearby

  • Movistar Arena - 11 min walk - 1.0 km
  • Prado Museum - 18 min walk - 1.5 km
  • Gran Via - 19 min walk - 1.6 km
  • El Retiro Park - 20 min walk - 1.7 km
  • Puerta del Sol - 3 min drive - 2.1 km

Getting around

  • Principe de Vergara Station - 2 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Maison Kayser - ‬2 min walk
  • ‪rooftop bar - ‬2 min walk
  • ‪H10 Hotel Puerta De Alcalá Breakfast Room - ‬3 min walk
  • ‪Casa Maravillas - ‬3 min walk
  • ‪Corazón De Maíz - ‬2 min walk

About this property

H10 Puerta de Alcalá 4* Sup

Upscale eco-certified hotel near Movistar Arena
El Retiro Park and Prado Museum are located near H10 Puerta de Alcalá 4* Sup, which provides a poolside bar, a free daily manager's reception, and a terrace. The on-site international cuisine restaurant, Alcala Restaurant, serves breakfast. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), an electric car charging station, and a computer station
  • Multilingual staff, a 24-hour front desk, and a living plant wall
  • A porter/bellhop, luggage storage, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 138 individually furnished rooms include thoughtful touches such as pillow menus and bathrobes, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers or deep soaking bathtubs plus free toiletries and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, eco-friendly cleaning products, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,076 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Frequently asked questions

Does H10 Puerta de Alcalá 4* Sup have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–7:00 PM. The pool is closed seasonally each year from October 15 to May 16.

How much does it cost to stay at H10 Puerta de Alcalá 4* Sup?

As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at H10 Puerta de Alcalá 4* Sup on Nov 2, 2025 start from ₩242,444, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is H10 Puerta de Alcalá 4* Sup pet-friendly?

No, pets are not allowed at this property.

How much is parking at H10 Puerta de Alcalá 4* Sup?

Limited spots are available.

What time is check-in at H10 Puerta de Alcalá 4* Sup?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at H10 Puerta de Alcalá 4* Sup?

Check-out is at noon.

Where is H10 Puerta de Alcalá 4* Sup located?

Located in Salamanca, this eco-certified hotel is within a 10-minute walk of Calle de Alcalá, Paseo de la Castellana, and Puerta de Alcalá. Gran Via and El Retiro Park are also within 1 mi (2 km). Principe de Vergara Station is only a 2-minute walk and Retiro Station is 5 minutes.

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H10 Puerta de Alcalá 4* Sup Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1002 reviews
Rating 8 - Good. 221 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff and a great rooftop.
Stayed 1 night in Sep 2025

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time at Madrid, the hotel location was great and superb.
Stayed 5 nights in Sep 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff, good breakfast!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay...and staff is super friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop is a nice addition to the stay
Stayed 3 nights in Sep 2025

10/10 Excellent

eduardo alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!! Beautiful area.
Stayed 1 night in Sep 2025

10/10 Excellent

Sukbinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The food and drinks were great and the staff went above and beyond to help. Location was very good, lovely quiet area. Overall 10/10 we would come back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, wonderful amenities.. A perfect place.
Stayed 1 night in Aug 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property if you want to be close to Salamanca neighborhood and the park. The rooms have a nice amenities pack and have a nice shower with strong water pressure. The rooftop bar is a nice bonus with a small pool.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean , service and neighborhood
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in May 2025

6/10 Okay

Hector

Good place to stay.
Stayed 7 nights in Apr 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was effortless. We were able to check in to our room early after an early arrival, staff was super helpful, and room was modern, clean, and so comfortable. Such a stylish vibe throughout too. Will definitely stay again if we find ourselves in Madrid.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice!
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views and a beautiful place to stay
Stayed 2 nights in May 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Fabiana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooftop view, very central and fair price.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at walking distance to Museums, shopping and the city park Retiro. A hotel made to serve the modern lifestyle combining business and leisure.
Stayed 2 nights in Jun 2025

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel in a great location!
Stayed 2 nights in Jan 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well worth the 5*. My daughter and I are extremely happy of the location, since we walked everywhere including downtown!! Shopping area is A1, and we ate at some amazing restaurants as we didn't want to venture off too far away after having walked pretty much all day. Thanks again for everything!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and location
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 4 nights in Dec 2024

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, very friendly staff and excelent cost benefit option in Salamanca neighbourhood. Pool on rooftop small but great. Would def stay there again
Stayed 4 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to get out and explore.
Stayed 2 nights in Mar 2025