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Hotel Ciudad de Móstoles

4.0 star property
Elevate your stay in style with on-site dining options like El Gueridon’s delicious Spanish cuisine and unwind after hours at our trendy bar.

Choose dates to view prices

In the heart of the business district, Hotel Ciudad de Móstoles offers a sophisticated retreat. Unwind with a workout at the 24-hour gym, enjoy Spanish cuisine at El Gueridon, or relax with dry cleaning/laundry services and free in-room WiFi. The hotel also features a bar for evening drinks and luggage storage for added convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room

Premium bedding, down comforters, memory foam beds, minibar

Standard Twin Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Individually decorated
Air conditioning
HDTV
Premium bedding
Down duvet
Memory foam bed
Blackout drapes/curtains
Bidet
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, memory foam beds, minibar

Triple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually decorated
Air conditioning
HDTV
Premium bedding
Down duvet
Memory foam bed
Blackout drapes/curtains
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, down comforters, memory foam beds, minibar

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Individually decorated
Air conditioning
HDTV
Memory foam bed
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Mostoles, Hotel Ciudad de Móstoles is in the business district and near a train station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Madrid Zoo Aquarium and Madrid Amusement Park are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Mostoles travel guide
Map
Ctra. de Móstoles a Villaviciosa, Km 0.200, Mostoles, Madrid, 28931

What's nearby

  • Rey Juan Carlos University, Móstoles Campus
    5 min walk - 0.4 km
  • Parque Finca Liana
    16 min walk - 1.4 km
  • El Soto Park
    18 min walk - 1.5 km
  • Avenida de Portugal.
    6 min drive - 2.5 km
  • Parque Cuartel Huerta
    7 min drive - 4.3 km

Getting around

  • Universidad Rey Juan Carlos Station
    3 min drive
  • Mostoles el Soto Station
    8 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    31 min drive

Restaurants

  • La Taguara De Mariamojito
    4 min drive
  • Bar Hamburgo
    4 min drive
  • Bar Bella Restaurante
    9 min walk
  • Cervevería La Ribereña
    17 min walk
  • Asador Velazquez
    3 min drive

About this property

Hotel Ciudad de Móstoles

Upscale hotel in the business district
You can look forward to dry cleaning/laundry services, a bar, and a 24-hour gym at Hotel Ciudad de Móstoles. The on-site Spanish cuisine restaurant, El Gueridon, offers breakfast, lunch, and dinner. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and luggage storage
  • A TV in the lobby, meeting rooms, and tour/ticket assistance
Room features
All 91 individually decorated rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Memory foam beds and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch HDTVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and travel cribs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Gueridon

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,024 square feet of conference space
  • Meeting rooms

Outdoors

  • Dock

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 13 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Ciudad de Móstoles
Ciudad de Móstoles Mostoles
Hotel Ciudad de Móstoles
Hotel Ciudad de Móstoles Mostoles
Móstoles
Hotel Ciudad Móstoles Mostoles
Hotel Ciudad Móstoles
Ciudad Móstoles
Hotel Ciudad de Móstoles Hotel
Hotel Ciudad de Móstoles Mostoles
Hotel Ciudad de Móstoles Hotel Mostoles

Frequently asked questions

Is Hotel Ciudad de Móstoles pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Ciudad de Móstoles?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Ciudad de Móstoles?

Check-out is at noon.

Where is Hotel Ciudad de Móstoles located?

Situated in the business district, this hotel is 0.9 mi (1.5 km) from Rey Juan Carlos University, Móstoles Campus and 2.5 mi (4.1 km) from Parque Oeste Shopping Center. Xanadu Shopping Center and Universidad Europea de Madrid are also within 6 mi (10 km). Universidad Rey Juan Carlos Station is 23 minutes by foot and Mostoles el Soto Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Ciudad de Móstoles Reviews

8.6

Excellent

9.0

Cleanliness

7.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 232 out of 501 reviews
Rating 8 - Good. 189 out of 501 reviews
Rating 6 - Okay. 47 out of 501 reviews
Rating 4 - Poor. 19 out of 501 reviews
Rating 2 - Terrible. 14 out of 501 reviews

Reviews

8/10 Good

TAMER

Liked: Cleanliness, staff & service
Staff friendly but location is terrible far from everything and very poor amenities
Stayed 4 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very smart hotel. Excellent breakfast
Stayed 1 night in Dec 2024

8/10 Good

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were really comfortable. Bit disappinted the restaurant was closed on a weekend. The snack food selection was a bit uninspiring. Other than that it was good for a stopover.
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a drink in the bar which was very nice. Restaurant closed due to holiday season but this was not a problem for us. Small dishes available in the bar.
Stayed 1 night in Jan 2025

8/10 Good

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
30 minutes outside central Madrid, spacious rooms with an interesting glass shower. AC doesn't cool, just seems to blow outside air. On site restaurant with great service but regular overrated average food. Free parking and 2 paid electric chargers available on site.
Stayed 2 nights in May 2024

10/10 Excellent

Jovita

Is nice hotel I guess nothing special
Stayed 1 night in Sep 2025

8/10 Good

Jo-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was wonderful stuff was excellent food was delicious. Just not a lot of availability to go out anywhere by foot.
Stayed 3 nights in Sep 2025

8/10 Good

Saliha

Liked: Cleanliness, staff & service
We stayed there for one night. It was ok.
Stayed 3 nights in Jul 2025

10/10 Excellent

Raul Antonio Campos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great hotel, with great staff and good rooms.
Stayed 8 nights in Apr 2024

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 1 night in Jun 2024

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was good
Stayed 5 nights in Apr 2025

10/10 Excellent

Edwin

Nice hotel, very modern and the food and service was excellent. Greatly recommend it.
Stayed 2 nights in Jul 2023

10/10 Excellent

wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quiet and comfortable hotel.

A quiet, clean and spacious room. Cafe / bar food was good.
Stayed 3 nights in May 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly helpful and friendly. Rooms were excellent, can't believe the price! Tapas from the bar was oh so good. Stay at this place if you are in south west Madrid.

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 2 nights in Oct 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was impeccable Very quiet. The shower in the middle of the room.. impressive. I Would definitely recommend it.
Stayed 1 night in Apr 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Apr 2023

6/10 Okay

Sarah Lee

Hotel was ok for two nights. Breakfast not worth the cost. Coffee cups were dirty and breakfast selection was quite limited.
Stayed 2 nights in Jul 2022

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Jul 2024

6/10 Okay

Marek

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It is a good hotel but service is not good. The wifi connection is very bad quality with necessity to make some login every day. I was there already several times (last time in 2019) and there is no improvement. Breakfast is also just basic, without any kind eggs or beans.
Stayed 3 nights in Sep 2022

2/10 Terrible

Esteban

Liked: Cleanliness
Disliked: Staff & service
Stay there one night with other three friends. They all have American passport and I only have a Colombian passport. We arrived around 8 pm, Had dinner and then went to bed. At 8 am, someone was knocking the door very hard like they wanted to break it. I ran out from my med naked to the door, and before i reach out, someone opened the door and I was there totally naked. He said sorry and closed the door. I put on a towel and opened again to see what was going on, 4 men were standing there. One of them identified as a police officer and asked me for my documents. I showed my passport and the ones from my friends too, he said it was a routine immigration check, which i found weird since I've been i Spain many times and all Europe, and i know you do the immigration at the airport. They saw the three blue American passports and returned them to me but kept my Colombian passport investigating thru their radios. Then he asked me how Iong I was staying in the country. I asked them what was wrong and he side "nothing", and they gave me my passport back and left. I understand that the police have to receive information about every guest of the hotels. But the fact that they were only after me, and that the hotel gave them key to my room without my authorization, makes this all situation very strange. When we asked the front desk who gave them access to my room. They denied, they pretended like they didn't know and totally called me a liar when I told them they door
Stayed 1 night in Mar 2023

10/10 Excellent

charles

Liked: Cleanliness, amenities, property conditions & facilities
Merci pour le silence la tranquillité dans les étages et merci au personnel qui fait le ménage d être aussi discret le matin c’est une des raisons qui me fait aimer cet hôtel
Stayed 5 nights in Feb 2026

10/10 Excellent

Chandys

Liked: Cleanliness, amenities, property conditions & facilities
No me dieron desayuno gratuito
Stayed 9 nights in Nov 2025