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BYPILLOW Castellana

3.0 star property
Guests can relax by the pool with snacks and drinks, then explore Madrid's highlights like Plaza de Castilla and Santiago Bernabéu Stadium.

Choose dates to view prices

Hotel Luze Castellana offers a peaceful Madrid getaway with practical amenities. Enjoy free in-room WiFi, grab refreshments at the bar/deli, and relax by the pool. Helpful staff provide tour assistance and dry cleaning, making it easy to visit nearby Santiago Bernabéu Stadium.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | Select Comfort beds, in-room safe, desk, laptop workspace

Standard Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Mini Room

Mini Room | Select Comfort beds, in-room safe, desk, laptop workspace

Mini Room

9.2 out of 10
Wonderful
(21 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Select Comfort beds, in-room safe, desk, laptop workspace

Standard Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Select Comfort beds, in-room safe, desk, laptop workspace

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Mini Room

Deluxe Mini Room | Select Comfort beds, in-room safe, desk, laptop workspace

Deluxe Mini Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Located in Madrid, BYPILLOW Castellana is in the city center. National Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Puerta de Alcalá and Royal Palace of Madrid. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle de Julián Besteiro, 37, Madrid, Madrid, 28020

What's nearby

  • Azca Financial District
    Azca Financial District
    2 min walk - 0.2 km
  • Paseo de la Castellana
    Paseo de la Castellana
    5 min walk - 0.4 km
  • Bernabéu Stadium
    Bernabéu Stadium
    11 min walk - 1.0 km
  • Plaza de Castilla
    Plaza de Castilla
    13 min walk - 1.1 km
  • La Concha beach in autumn day at San Sebastian. Spain
    Gate of Europe
    14 min walk - 1.3 km

Getting around

  • Tetuan Station
    6 min walk
  • Nuevos Ministerios Station
    20 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    16 min drive

Restaurants

  • Restaurante Garuda Madrid
    3 min walk
  • La Tahona
    4 min walk
  • Gran Barril de Castellana
    5 min walk
  • Mitiko
    3 min walk
  • Sabor Gaucho
    3 min walk

About this property

BYPILLOW Castellana

  • Hotel near Bernabéu Stadium
  • Plaza de Castilla and Paseo de la Castellana are located near BYPILLOW Castellana, which provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool along with sun loungers
    • Buffet breakfast (surcharge), self parking (surcharge), and coworking spaces
    • An elevator, concierge services, and 1 meeting room
    • A vending machine, tour/ticket assistance, and a banquet hall
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 124 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and tubs or showers
    • Flat-screen TVs with digital channels
    • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 25 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does BYPILLOW Castellana have a pool?

Yes, this property has an outdoor pool.

Is BYPILLOW Castellana pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 25 per day.

What time is check-in at BYPILLOW Castellana?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at BYPILLOW Castellana?

Check-out is at 11:00 AM.

Where is BYPILLOW Castellana located?

Located in Tetuán, this hotel is within a 5-minute walk of Azca Financial District and Paseo de la Castellana. Bernabéu Stadium and Plaza de Castilla are also within 15 minutes. Tetuan Station is 6 minutes by foot and Cuzco Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

BYPILLOW Castellana Reviews

8.4

Very Good

8.8

Cleanliness

7.8

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 360 out of 832 reviews
Rating 8 - Good. 298 out of 832 reviews
Rating 6 - Okay. 106 out of 832 reviews
Rating 4 - Poor. 48 out of 832 reviews
Rating 2 - Terrible. 20 out of 832 reviews

Reviews

Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the freshly squeezed orange juice at breakfast Convenient location for Bernabeu stadium Equidistant between Cuzco and Tetuan metro stations, metro very good and cheap Happy to book hotel again if I am in Madrd
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Friendly and helpful staff. Room was clean and fully functional. My only complaint was a bit of noise from the neighboring room - the walls seemed pretty thin.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Fantastic staff. Very good location. Would highly recommend to travellers. We were there for NFL. So easy access to Real Madrid Stadium
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce, modern and clean. Perfect located in walking distance to Santiago Bernabéu.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Golnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and great staff
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a solid, clean place to stay. Their breakfast is delicious providing freshly squeezed orange juice.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. The staff was very friendly and helpful.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. Only issue was the noise. Every time someone opened or closed a door in the building we could hear it. Especially late at night when trying to sleep. otherwise staff was wonderful. Room was clean. Breakfast was good!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a lovely area. Lots of shopping and dining within walking distance. On a quite side street in a very safe neighborhood. Metro is a 5 minute walk. Staff wonderful, hotel very clean. Excellent breakfast.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great, our check in host was very politea d respectful
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Szilard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very good hotel, room in good condition and comfortable. The only thing that the doors are not soundproof. However, I had no bad luck with the neighbour guests (this time). Prices, unfortunately, in Madrid, are crazy.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. Good value for the price
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly. Good property. Close to airport by uber and close to public transportation. Great room.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 min waling distance to the beat stadium in the world! 😜 Really friendly staff. I would go back on my next visit to watch a game of RMA.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the proposition. Close to the stadium so ideal for a trip to watch the football and being in the business centre means dining and transport options are plentiful. Will gladly stay again.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Rodrigo

Liked: Staff & service, property conditions & facilities
Cleaningness, amenities, location, price
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had everything we needed. The staff were friendly and helpful. The breakfast was nice. And the location was lovely and quiet, not too far from the metro and close to Real Madrid’s stadium, where we were visiting. We loved our time in Madrid!
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Comfortable room, new / well maintained bathroom
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all everything it was good. Breakfast good, rooms good, customer service good. Safe it was good. Overall Madrid is very safe to be walking late. We went to the Real Madrid soccer game and came back walking to our hotel at midnight. All good. I will definitely recommend this hotel.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Recommended. Spacious, clean, en-suite room. Good AC. Pleasant staff. Easy walk to two / three Metro stations. A Stone's throw from a good supermarket.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Luze Castellana was great! The front desk staff is extremely helpful and the hotel is very nice. The rooms are clean and comfortable. It’s in a more residential area but within walking distance to Santiago Bernabeu stadium and many great restaurants. It’s about a 20-30 minute ride from the city center which isn’t bad at all. I was there for 4 days and never had an issue and the breakfast is top notch! Highly recommend!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Shobhna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to metro stops. Hotel staff friendly and helpful. Rooms are clean with toiletries and tea/coffee making facilities. Would have been nice to have firmer or extra pillows though. Breakfast options varied with hot and cold options, really good. 10 min walk to Bernabau and also nearby supermarkets. Relatively safe to walk at night but would recommend down well lit areas. Strongly recommend arriving to hotel by metro - taxi cost 33 euros and driver was driving too fast.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

SINDY

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are so friendly. all are clean, and the place is also prefect. I just have a comment regarding the items in the bath. Today is more frequently we do travels with hand bags only and it is not allowed to travel with liquids/cream. In bath I think it was missing hair cream, there is only shampoo and there is not tooth cream too.
Stayed 2 nights in Aug 2023
Verified

4/10 Poor

Kenneth

Disliked: Cleanliness
Room was not clean. TV had only one working channel. Shower was dangerous, no effective temperature control with water going from cold to burning hot in an instant.
Stayed 1 night in Oct 2023