Find Hotel Wedding Venues in Malta, NY

"We had to cancel unexpectedly. We were to arrive on the weekend. I did call but the reservation was not cancelled because the call was not answered or processed. I left a message at the property although it was perplexing that a call to the hotel was not answered. I was at no time advised that the reservation was made by a third party. IT WAS APPRENTLY A SECRET That EXPEDIA WAS BROUGHT IN AS A THIRd PARTY. The next day I received a call from the hotel saying they could not cancel the reservation because t hey did not get my message until the next day. So I had to pay one days fees and the second day was then cancelled. 😡. I feel that was deceptive. What’s I did cancel the day before. It is fraud if the big hotel change has a policy that is not made public and this results in the consumer pays the price. I had been a Marriott Bonvoy member years ago. This was not the policy then. It is quite a surprise to learn they are unable to have a person available to respond to a customer during weekends at a hotel property. I don’t expect to renew that membership!"

"Great hotel"

"Easy parking, friendly staff and great room"

"worst pillows I have ever encountered...even in third world countries"

"Ample parking,easy checkin staff friendly. Rooms are clean and well maintained.Had self serve breakfast lots of choices to satisfy children and adults."

"Clean rooms. Friendly staff. Ample parking. Good breakfast. "

"Staff was very friendly"

"The front staff was very helpful and professional "

"The worst night I have ever had in a hotel!!!! The noise was absolutely ridiculous!!!! It was loud during the day all day and continued until 12:30 am the following morning! I brought my dog with me and it was one of the reasons I chose this hotel. Lots of sketchy people hanging around and the WiFi was awful! 125.00 for terrible night! I will never stay here again and I don’t recommend this hotel!"