Manado, North Sulawesi hotel rooms at the Independent

"we liked our stay there very much and will come back"

"We heard great reviews for this hotel from friends in Manado, so we booked a room for our stay. I’m giving five stars because I believe my friends. However, a volcano meant that our flight turned around 30 minutes before we were supposed to land in Manado. We couldn’t use our reservation. I wrote to Expedia and the hotel to cancel the reservation. Expedia said they couldn’t refund the money because they needed to first receive the consent of the hotel and the hotel didn’t respond the hotel...

"The villa we booked was not available when we arrived. I had booked and paid months earlier and was extremely upset. The gave us a new duplex which smelt of cement and the shower flooded. The TV was not connected. We got the villa the next day and the TV channels were all Chinese channels. The floor was mopped with a dirty mop as you could see the marks on the bathroom floor. The door to the balcony would not lock and the front door took a long time to open as it was stuck. The restaurant...

"Reception staff have limited English and took almost an hour to check us in as they were unable to find our booking in the system despite presenting the Expedia booking confirmation to them. Bed sheets were stained and there is a club nearby which doesn’t stop making loud music so you don’t get any sleep "

"Wonderful overall. "

"Room was clean and comfortable, with a good bathroom, but a view only to the building wall next door. Breakfast was disappointing and not very appetising. Dinner was ok but misswording of the offer available at the time meant too much food was brought and we were overcharged, though the staff were kind enough to correct this after some explaining. The wifi stopped working unfortunately. The location was good for the immigration office but otherwise a long walk or taxi ride to the centre."

"For a budget hotel it was absolutely fine. Quite new still so not grotty. We were at end of corridor but others on floor were very noisy at all hours and sound travelled well! Basic but nice breakfast. Indonesian food and bread/toast with spreads."

"It was a great hotel with great location and convenient stores and restaurant nearby. "