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"Hotel was very nice. We had an issue with the heating unit making a loud humming noice. They switched us to a different room… walked in and it was the same loud humming noise. I called the front desk to let them know this room has the same noise coming from the heating unit… he seemed annoyed so I apologized for being an inconvenience and hung up. We just dealt with the load humming noise all night. Other than that, nice place"

"There was literally a space heater in our room for heat. This place is an absolute joke."

"The walls of the rooms are paper thin. Because the hotel features and caters to pool parties, the customer base is often rather rowdy and very loud even in the rooms. The hotel is not responsible for the behavior of the adolescent children, but they could enforce quiet hours and running in the halls and room etiquette."

"My previous review was responded to. Absolutely no one has reached out to me to find out any issues. Upon arrival at the property, I was informed by the manager that Travelocity was not paying the hotel and I would have to pay the hotel directly. This was incorrect and it felt very shady. Then the manager proceeded to check me in under the incorrect name. I needed to get a receipt for my stay and I informed her that I would be back to get my receipt at a later time. She had accidentally printed me the wrong person’s receipt. The next day, I arrived back at almost midnight to find a note on my door stating that I could come by the desk to get my receipt. I returned a note stating that I would be by on Monday. I am working 16-hour shifts. The manager thought the “I am” was 1 am and proceeded to knock on my door at 1 am. She was verbally upset. She went to get the note and I pointed out where I wrote I am working 16-hour shifts. Not at 1am working 16-hour shifts. As she walked away she was verbally upset, using a few foul words. The next morning, I came by the desk and all she said to me was, "I was trying to accommodate your request." There is way more to this but Travelocity will only let me write so much. "

"The room was nice very clean but the bed was excellent soooo comfortable great bedding slept like a baby and really needed my sleep thank you!"

"Clean room, staff was great and very quiet!"

"Could offer bottled water "

"Room was ok, staff was courteous when we checked in. We did not try the breakfast as we met friends out. "

"Room was nice, staff was great. Creepy guys in the next room not the best."