막소라타, 카나리 제도의 스파가 있는 리조트 및 호텔

“Das Zimmer entsprach leider nicht den grundlegenden Hygiene- und Sicherheitsstandards. Während unseres gesamten Aufenthalts gab es Probleme mit Insekten im Schlafzimmer und im Badezimmer. Auch nach einer angekündigten „Double Cleaning“-Reinigung blieb ein totes Insekt sichtbar an der Decke, was den Eindruck erweckte, dass die Reinigung nicht gründlich durchgeführt wurde. Zusätzlich kam es zu einem Wasseraustritt im Schlafzimmer, wodurch der Fliesenboden nass und rutschig war. Dies stellte...

“날씨가 추운데도 불구하고 난방이 되지 않아 너무 추웠고 침대위에 개미가 득실거려서 결국 방을 바꿔야 했음 5 성급인데 이렇게 침대에 개미가많은 호텔은 처음봄 굉장히 불쾌했고 호텔 레스토랑 세개중 아시아 레스토랑은 최악의 레스토랑. 절대 이용하지 말것 주변에 먹을데 없고 좋았던건 스파시설이 적긴 했지만 그것마저 없었으면 할게 없는곳 1년 기다려서 동료들과 갔던 곳인데 굉장히 실망 함!”

“Perfect location, on the beach and near to the music square.”

“What a great hotel - charming, comfortable and lovely decor; friendly professional staff; great location as removed from town so very peaceful but can get to town easily; great pool area with plentiful sun beds - no waiting for sun beds; adults only so very quiet; affordable prices for a five star. Free upgrade. Definitely coming back! Highly recommend ”

“This is a really lovely hotel. Huge pool areas with lots of sunbeds. We had booked half board and the food was really good. A couple of gripes, three euros per day to rent the security box in the room was ridiculous considering how much we paid for the week. Also we chose this hotel as it had four padel courts but none were operational which was really disappointing. We would stay here again.”

“I experienced multiple issues during my stay, including poor hygiene (water leaking from the bathroom ceiling with visible mould, and an insect found in food), excessive noise from unannounced maintenance work, and very inconsistent customer service. I was moved to a lower-category room than booked and had to unpack and repack my luggage multiple times due to unclear communication. Despite these issues being caused by the hotel, there was no clear apology or confirmed compensation. As a result,...

“해변에서 가까운 호텔입니다. 버스정류장과는 도보로 10분 정도 걸립니다. 방에 주방이 있어 취사가 가능합니다. 다만, 구두주걱 등 편의용품이 없고, 차나 커피도 비치되어 있지 않아서 아쉬었습니다. 11월 말에 방문하실 경우 바닷물도 찬 편이고, 실외 수영장도 물이 차서 수영하기는 어렵습니다. 대신 따스한 햇살을 느끼기에는 좋습니다.”