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Travellers Suites Serviced Apartments

4.0 star property
Hotel in Medan with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Travellers Suites Serviced Apartments

Outdoor pool, pool umbrellas
Gym
Living room
In-room dining
Lobby sitting area

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Spa
  • Breakfast included
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Suite, 2 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Deluxe Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Minibar (some free items)
Rollaway/extra beds
Separate bedroom
Private bathroom
  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Minibar (some free items)
Rollaway/extra beds
3 bedrooms
  • 130 sq m
  • 3 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

Honeymoon( 2 King + 1 Twin beds)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Minibar (some free items)
Rollaway/extra beds
Private bathroom
Free bottled water
  • 215 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Penthouse( 2 King +1 Twin beds)

Penthouse( 2 King +1 Twin beds) | Living room

Penthouse( 2 King +1 Twin beds)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Minibar (some free items)
Rollaway/extra beds
Private bathroom
Free bottled water
  • 215 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Suite, 1 Bedroom

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Minibar (some free items)
Rollaway/extra beds
Separate bedroom
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Minibar (some free items)
Rollaway/extra beds
Separate bedroom
Private bathroom
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Three Bedroom Deluxe Suite

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Three Bedroom Deluxe Suite

  • Sleeps 5

View all photos for Honeymoon Suite

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Honeymoon Suite

  • Sleeps 6

View all photos for Two-Bedroom Suite

Dining | Dinner served, Asian cuisine, pool views

Two-Bedroom Suite

  • Sleeps 3

View all photos for One-Bedroom Suite

Living area

One-Bedroom Suite

  • Sleeps 2

View all photos for Penthouse Suite

Dining | Dinner served, Asian cuisine, pool views

Penthouse Suite

  • Sleeps 6

View all photos for Three-Bedroom Suite

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Three-Bedroom Suite

  • Sleeps 4

Deluxe Two-Bedroom Suite

  • Sleeps 4
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About the neighborhood

Map
Jln. Listrik No. 15, Medan, North Sumatra, 20112

What's nearby

  • Grand City Hall - 7 min walk - 0.6 km
  • Sun Plaza - 9 min walk - 0.8 km
  • Medan Mall - 17 min walk - 1.5 km
  • Maimun Palace - 19 min walk - 1.6 km
  • Great Mosque of Medan - 2 min drive - 2.3 km

Getting around

  • Medan Station - 16 min walk
  • Medan (KNO-Kuala Namu Intl.) - 50 min drive

Restaurants

  • ‪Jl. Seksama Ujung Gg.Raja Aceh - ‬1 min walk
  • ‪Mybakso - ‬1 min walk
  • ‪Bakso keliling - ‬1 min walk
  • ‪Lontong Kel.Sitirejo III - ‬1 min walk
  • ‪Breakfast - ‬1 min walk

About this property

Travellers Suites Serviced Apartments

Upscale hotel in the business district
Free breakfast, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Travellers Suites Serviced Apartments. Treat yourself to a body treatment, a hot stone massage, or reflexology at Dome Eucalypt Spa, the onsite spa. The on-site Asian cuisine restaurant, Kakatua Cafe, features al fresco dining and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • A 24-hour front desk, meeting rooms, and tour/ticket assistance
  • Free newspapers, luggage storage, and an elevator
Room features
All 59 rooms boast comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and minibars (stocked with some free items).
Extra amenities include:
  • Bathrooms with showers
  • Separate sitting areas, kitchenettes, and refrigerators

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kakatua Cafe
  • Le Chic

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • Elevator

More

  • 11 floors

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Travellers Suites Hotel
Travellers Suites Hotel Medan
Travellers Suites Medan
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments
Travellers Suites Serviced Medan
Travellers Suites Serviced
Travellers Suites Serviced Apartments Hotel
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments Hotel Medan

Frequently asked questions

Does Travellers Suites Serviced Apartments have a pool?

Yes, this property has an outdoor pool.

Is Travellers Suites Serviced Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Travellers Suites Serviced Apartments?

Self parking is free at this property.

What time is check-in at Travellers Suites Serviced Apartments?

Check-in begins at 2:00 PM.

What time is check-out at Travellers Suites Serviced Apartments?

Check-out is at noon.

Where is Travellers Suites Serviced Apartments located?

Located in the heart of Medan, this spa hotel is within a 15-minute walk of Vihara Borobudur, Tjong A Fie's Mansion, and Sun Plaza. Sri Mariamman Temple and Grand City Hall are also within 15 minutes. Medan Station is 16 minutes by foot.

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Travellers Suites Serviced Apartments Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 3 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

radsrini, Singapore

Liked: Room comfort
Disliked: Property conditions & facilities

Not a hotel, this is apartments

Old building, small swimming pool, almost can't enjoy sauna and others facility. Only inside the room you can enjoyed.

6/10 Okay

mohd yaser, malaysia

Liked: Staff & service

Spacious and comfortable

Hotel services was fairly good, but breakfast was not much variety. If possible, serve more local foods

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here Worst hotel in 20 years of travel

The room was dirty blood stains could be seen, no clean sheets or towels, it took 2 hours to check in. When we requested help and clean sheets and towels we were cursed at in Indonesian. I can not believe how I was treated. We we asked to change rooms because the blood stains, the refused, and when I asked to the manager instead the front desk people said they were in a meet when I just heard them talking to the manager. We had to demand service and assistance but it never came in 2 more hours of waiting. We just left for another nearby hotel.

6/10 Okay

irdiansyah, medan,indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

memuaskan....dan terjamin

pengalan ketika perpanjangan kamar barang berharga ketinggalan tetapi pihak hotel menemukan barang tersebut dan mengembalikan

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort