Mediterranean Sea, hotel rooms at the Independent

"Great staff"

"The staff were super friendly and welcoming and there were great amenities, but there were general maintenance issues which let the 5* rating down e.g., air con unit and room phone were faulty when we arrived and there were chunks of glass/breakages on some of the furniture in our room (coffee table and kitchen cabinet drawers). Overall service in the restaurants was good but on some occasions we had to follow up with the staff on the whereabouts of our food and drinks after waiting a fair while. Whilst the hotel app was useful for accessing some information, it wasn't great in terms of getting a response from staff when requesting services or making reservations as per instructions from reception. It would be nice not to have to rely on technology on holiday especially when the main purpose of the holiday is to disconnect from technology."

"Nice hotel, we booked 2 rooms one for 2 adults and one for rest of the family, but standard rooms are not ideal for 2 adults and a child. All staff except the reception staff were very friendly and helpful, sadly each of the receptionists that we encountered had a strange attitude towards customers requesting support. Food very good and a great variety, pool area and bar teams were great with families."

"Very clean hotel. Staff very friendly. Loved the breakfast. Even had a vegan croissant which the vegans in our party were very happy about. Would highly recommend this hotel."

"The hotel was amazing. Staff were incredible Hotel stunning Facilities and location can’t be beat! Would 100% stay here again! Wouldn’t even think to look somewhere else to stay. This was perfect!"

"We stayed for seven days and found it to be very good the location from airport is very good a short distance if you have no mobility issues and if you don't want to walk 4mins in a cab the staff were very good and helpful breakfasts was good and there is good local restaurant for eating out in the evenings as the hotel doesn't do evening dinner you can get snacks and pizza in the bar if you like the rooms wher clean and spacious with WiFi tv and air-conditioning that was good all in for the price we would recommend "

"Clean room friendly staff"

"Everything about this hotel was on point. The best experience in a long time from a hotel. Delivered on everything!"

"Clean room excellent view"