Find hotels near Megazone, Birmingham from ₩83,673

"The hotel is well situation and has very helpful staff. Reception staff give all information and are efficient but there was a long wait to check in as i arrived when others were asking a lot of questions and only 2 people serving. I have a mobility aide so this made it more challenging. Room was comfortable and of a good size with a good TV. Shame the plug sockets are not next to the bed as i find this frustrating when charging my phone at night. Another issue was the bath/shower combo. I think it's a shame modern hotels still do this as i find it hard to step into the bath and have never known anyone to take a bath rather than a shower during a hotel stay, unless travelling with children. The reception staff were OK - they gave all information and went through the motions but the breakfast staff were exceptional. Couldn't do enough for me and constantly offered to help. The breakfast itself was massively overcooked and had been under a lamp too long meaning that it was cold when it arrived and burnt. I sent one back and the second one was better. Same thing happened the next day and my friend had similar issues with her breakfast. The toaster wasn't working so we asked for undercooked toast and it came out burnt, along with burnt bacon and overcooked eggs. Still to end on a good note, the restaurant staff were amazing and very helpful and the hotel was located well with good room sizes and comfortable beds."

"Parking was easy, staff were great and hotel was excellent "

"I didn’t try the breakfast. The parking felt safe but expensive!"

"Great stay"

"Perfect down to the last detail, such as steel kettle instead of plastic or good block out curtains. Very nice staff. Uber clean."

"Nice hotel next to the station really good for getting too Birmingham moor street, 10 minutes tops. Nice breaky. Only issue I had water ran out on my shower so I had limited water and no hot water. I had the small room 101. I think it's on a smaller water tank. "

"The staff were attentive and helpful, even helping us with our luggage when we checked in past midnight. Thank you! However, the property is need of some TLC and maintenance. Room sizing varies greatly even in the same category of room (a group of us stayed with 3 separate bookings so we know), the phones never worked even to speak to reception (even when we called from our mobiles no one ever answered over 2 days) and the hotel is like a warren with rooms on the same floor spread out across various corridors and up and down stairs making it difficult to navigate and move luggage around. Parking on site was helpful though £10 a night feels an excessive fee. When checking in an unsavoury duo walked into the hotel (after midnight) armed with alcohol and a hostile attitude - they were not staying at the hotel. Staff dealt with it well but I can’t help wondering why anyone can just walk into the hotel at anytime."

"I didn’t get sent check in information so was left standing outside. Luckily, someone already checked in came out and shared the WhatsApp number with me. The internet didn’t work so not tv either. Sink was dirty, very cheap/ thin pillows, and the window wouldn’t shut. Not a bad location and nice to have space with sofa etc."

"The check in was chaotic, I.e. no room number or lockbox instruction until after check in time, then no key in the lockbox and no telephone number to call to discover what to do next. "