Dear Jongwon, Thank you for taking the time to review your recent stay at Ibis Melbourne Glen Waverley. I am very sorry to hear that your experience with us did not meet your expectations and appreciate you sharing your feedback. Your feedback will be discussed at length with the Team to ensure that we are utilising appropriately and learning from this experience. I do hope that you will choose to stay with us again in the future. Kind regards, Mr Andrew Dvash General Manager

Dear Belinda,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,Vishabh Verma, Guest Experience Manager

Dear Sybil,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,Vishabh Verma, Guest Experience Manager

Dear Beverley,Thank you for such a positive review.Our team at ibis Melbourne Glen Waverley is thrilled to hear such wonderful feedback, and we’re proud to know that our attentive staff and the cleanliness of our rooms stood out during your stay. It’s heartening to learn that the condition of our hotel and the amenities provided made a positive impact on your experience.We continuously strive to maintain high standards of service and accommodation, and it's rewarding to see these efforts reflected in your satisfaction.Should your travels bring you back to the area, we would be honored to welcome you again for another stellar experience.It would be our pleasure to have you return on another occasion. Very best wishes,Vishabh Verma, Guest Experience Manager

Dear Manoj, Thank you for taking the time to review your stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We are looking forward to welcoming you again. All the best!Vishabh Verma,Guest Experience ManagerIbis Melbourne Glen Waverley

We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Kelum GintotageHotel Manageribis Melbourne Glen Waverley

Dear Maryanne,Thank you for taking the time to share your feedback with us.We're pleased to hear that you found our beds comfortable, as we take pride in the quality of our ibis Sweet Beds designed for your comfort. We regret to hear about the oversight with the utensil in your room; please be assured that cleanliness is typically a strong point for us, as reflected in guest feedback. Regarding the issue with the deposit and parking charge, we apologize for the inconvenience and the delay in communication. Our secure underground car parking is a feature we offer for guest convenience, though we understand any confusion with charges can be frustrating. We strive to ensure a smooth experience for our guests from arrival to departure.We hope to be able to welcome you back for an improved stay.Kind regards,Kelum GintotageHotel Manageribis Melbourne Glen Waverley

Dear Guest,Thank you for taking the time to share your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to be able welcome you back on a future visit. Kind regards,Kelum GintotageHotel Manageribis Melbourne Glen Waverley

Dear Manabu,Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.The entire team look forward to welcoming you back on a future visit.Kind regards,Kelum GintotageHotel Manageribis Melbourne Glen Waverley

Dear Sir,Thank you for taking the time to review your stay.We are thrilled to hear that our front office staff made a great impression and that you found your room to be both clean and comfortable. It's wonderful to know that our location was convenient for your needs. Regarding the parking fee, while we understand your perspective, please note that our secure underground car parking is designed to provide our guests with peace of mind, and the fee contributes to the upkeep and security of this facility. We hope that the overall value and quality of your stay were positive.All of the team hope to have the pleasure of welcoming you back on many more occasions. Best regards,Kelum GintotageHotel Manageribis Melbourne Glen Waverley

Dear Shuk, Thank you very much for this kind review of your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.The entire team look forward to welcoming you back for a future visit.Kind regards,Kelum GintotageHotel Manageribis Melbourne Glen Waverley

Dear Wai,Thank you very much for your kind review.We're pleased that you had a pleasant stay with us and appreciated our high standards.The entire team look forward to welcoming you back for a future visit.Kind regards,Kelum GintotageHotel Manageribis Melbourne Glen Waverley

Dear Guest,Thanks for taking the time to comment on your visit to our hotel.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to have the pleasure of welcoming you back on a future occasion. Kind regards,Kelum GintotageHotel Manageribis Melbourne Glen Waverley

Dear Robby,Thank you for your kind review.We're pleased to hear that you found our service to be commendable and appreciate your positive rating in that area. We strive to offer friendly and efficient service, as our staff is one of the aspects of our hotel that we take great pride in. However, we are concerned to read about your experience with room cleanliness. We hold ourselves to high standards of cleanliness, as indicated by our commitment to the accredited ALLSAFE program, ensuring the health and hygiene of our guests and team members. Please rest assured that your feedback is taken seriously and we continuously work to maintain our high standards for every guest.We hope to have the occasion to welcome you back in the near future.Kind regards,Kelum GintotageHotel Manageribis Melbourne Glen Waverley

Dear Sophie,We thank you for taking the time to share your feedback.We're pleased to hear that you found our staff to be friendly and that the room size met your expectations. Our team takes great pride in offering welcoming service and comfortable accommodations. We do apologize for the inconvenience you encountered with the towel hooks in the bathroom. While we make every effort to maintain all facilities in perfect condition, it seems we fell short in this instance. Additionally, we regret that the noise from other guests disrupted your stay. We strive to ensure all our guests have a peaceful experience and will look into ways to better manage such situations in the future.We hope to have the opportunity of welcoming you back. All the best,Kelum GintotageHotel Manageribis Melbourne Glen Waverley

Dear Guest,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to seeing you again in the future. Best regards,Kelum GintotageHotel Manageribis Melbourne Glen Waverley

Dear Guest, thank you for sharing your experience at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to have you return on your next visit to Glen Waverley. Kind regards,Kelum GintotageHotel Manageribis Melbourne Glen Waverley

Dear Kristen,Please accept our thanks for your kind review regarding your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,Kelum GintotageHotel Manageribis Melbourne Glen Waverley

Dear Guest, Thank you for leaving a review of your recent experience.We're delighted to hear that our staff provided excellent service and that the takeaway options from our bar area added to the convenience of your stay. It's wonderful to know that the comfort of our ibis Sweet Beds contributed to a restful night's sleep and that our team was accommodating with a late checkout. While our food offerings aim to satisfy a variety of tastes, we appreciate your feedback and are continually looking to enhance our guests' dining experience.We look forward to welcoming you back. Best wishes,Kelum GintotageHotel Manageribis Melbourne Glen Waverley

Dear Anonymous, Thank you for taking the time to review your stay. We are sorry that your recent stay at our hotel didn't meet all your expectations. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Guest Service Team - Ibis glen Waverly Melbourne

Dear Guest,Thank you for sharing a review.We’re truly sorry to hear that your experience did not meet the high standards we strive to provide for our guests. We take pride in our hotel's cleanliness and it is disappointing to hear that this was not reflected in your room. Our team works diligently to ensure all guest rooms are thoroughly cleaned and we also offer a daily housekeeping service to maintain our standards. The condition of your shower is concerning as we are an accredited ALLSAFE hotel, which highlights our commitment to upholding the highest health and hygiene standards. We will certainly look into the matter. We are also surprised to hear your comments about our staff, as we are often commended for our friendly and helpful team. Please rest assured your comments are taken seriously and we will address them internally. We would like to highlight that our hotel is a great choice for guests seeking secure parking, a prime location near shopping and dining options, and well-regarded for our cleanliness and friendly staff, as noted in our information sheet.We look forward to welcoming you very soon.Best regards,Guest Service Manageribis Melbourne Glen Waverley

Dear Renan, Thank you for this feedback concerning your recent visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again soon.Best regards,Kelum GintotageHotel Manageribis Melbourne Glen Waverley

Dear Madam,Thank you for taking the time to give your opinion about your stay.We're pleased to hear that you found our staff to be friendly and that the cleanliness of our hotel met your expectations. Our team works hard to ensure a comfortable stay for our guests, and we're glad this was reflected during your visit. Regarding the concerns you've raised, we apologize for any inconvenience caused by the Wi-Fi connectivity issues. Please know that we offer high-speed internet access throughout the hotel, and our team is always ready to assist with any connectivity problems. We understand your disappointment with the parking fee, but we strive to provide a secure and convenient parking facility, which is available for a nightly surcharge. We also regret that our restaurant's operational hours did not meet your needs; we aim to provide a range of dining options during the weekdays and provide information on nearby alternatives for weekend dining.We look forward to welcoming you back in the future.Best wishes,Kelum GintotageHotel Manageribis Melbourne Glen Waverley

Dear Ainsley,We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Claudia Reservations Agent

Dear John, Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claudia Reservations Agent

Dear Cheryl, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claudia Reservations Agent

Hi Aslam, Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.-Youcan U, Duty Manager

Dear Stephen, Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience with our management team did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Ibis Glen Waverly Team.

Dear Sean,We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Roni H, Duty Manager.

Dear Ann,Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Team.

Dear Gordon,Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Team.

Dear Georgette,We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Roni H, Duty Manager

Dear Colin,Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Roni H, Duty Manager.

Dear Rahim,Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience with our management team did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Roni H, Duty Manager.

Hi Edward,Thank you very much for the positive review, it a pleasure to hear we were able to offer an exemplary service.We hope your journey brings you back to our hotel so that we can deliver a stay just as pleasant as the last.Kind regards,

Dear Daniel,Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Roni H, Duty Manager

Dear Matthew,We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Roni H, Duty Manager

Thank you so much for the kind feedback, we hope to see you again soon.

Dear Murali,We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Roni H, Duty Manager

Thank you Kah for your 10/10 review! We hope to welcome you back in the near future. Ashley K. Dity manager.

Thank you Yeow Lee for your 10/10 review! We hope to welcome you back in the near future. Ashley K. Duty manager.

Dear David,We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.I do apologize for the state of the hallways at our hotel. I do appreciate you taking the time and letting us know, we will take necessary actions in order to improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.Sincerely,Roni H, Duty Manager.

Dear Sunil,We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Roni H, Duty Manager.

Dear Catherine,We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Roni H, Duty Manager

Dear Andrea,We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Roni H, Duty Manager

Dear Neil, Thank you for taking the time to provide us with a review regarding your stay with us. We are so glad that you had an enjoyable experience with the room and staff members at the hotel. We hope to welcome you back in the near future. Regards, Ashley K. Duty Manager.

Dear Sangeeta, Thank you for the 5-star review! We are so glad that you enjoyed your experience with us. Looking forward to welcoming you back some time in the near future. Regards, Ashley K. Duty Manager.

Dear Siobhan,We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Roni H, Duty Manager