바(숙박 시설 내)

보코 멜버 센트럴, 안 IHG 호텔 여행 후기

4 out of 5
보코 멜버 센트럴, 안 IHG 호텔
18 Timothy lane, Melbourne, VIC

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 146개 이용 후기 중 92개" "
평점 8 - 좋아요. 146개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 146개 이용 후기 중 14개" "
평점 4 - 별로예요. 146개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 146개 이용 후기 중 5개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Sung Wook

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 로케이션의 자연친화적인 호텔
아주 편했습니다 위치가 아주 좋았습니다. 자연친화적인 부분에 인상적이였습니다.
2024년 1월에 3박 숙박함
답변 제공: Team voco Melbourne Central 님, 2024년 1월 29일
Dear Sung,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your experience. Your kind words mean a lot to us, and we truly appreciate your support.Our Hotel team takes great pride for the Environment friendly aspect of the operations and we are so glad that you liked the experience.We look forward to the opportunity to welcome you back soon. If there's anything else we can do to enhance your future visits, please don't hesitate to let us knowWarm Regards,

10/10 - 훌륭해요

Kira

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What an amazing motel!! From the moment we pulled up for valet parking, to the moment we left, we received 5 star service and especially appreciated the kind and unexpected gift for our anniversary. The motel is the epitome of class. High ceilings, beautiful decor, state of the art facilities. We treated ourself to the high floor room with seperate bath and oh my goodness was it way more than we expected! So spacious, clean & modern, but again, full of class and luxury finishes. The bath overlooking the city, with floor to ceiling windows was just next level amazing! Super comfortable bed, and a well soundproofed room that you wouldn’t know you were right in the CBD! We will definitely be coming back here again
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Leon Leslie

연인과의 여행
좋아요: 편의 시설/서비스
Loved every minute.
2024년 4월에 5박 숙박함
답변 제공: FO 님, 2024년 5월 1일
Hi Leon, Thank you for review and we are glad that you've enjoyed your stay with us. We look forward to welcoming you in near futureKind regards, Front Office

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay at in the CBD. Close to everything and easy to find. Amazing facilities and staff were accomodating.
2024년 4월에 2박 숙박함
답변 제공: Irene 님, 2024년 4월 26일
Dear Michael,Thank you for your feedback and we hope to see you again in the future.

10/10 - 훌륭해요

Monica

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: voco Melbourne Central 님, 2024년 4월 22일
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful experience at voco Melbourne Central. Your kind words about our service and facilities are greatly appreciated by our team.We strive to provide all our guests with memorable stays, and we are thrilled to know that we were able to exceed your expectations. Your feedback motivates us to continue delivering exceptional hospitality to all our guests.We look forward to welcoming you back to voco Melbourne Central in the future. If there is anything else we can assist you with, please do not hesitate to contact us.

10/10 - 훌륭해요

Shazrina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and good rooms! Loved the view of the city from the rooms
2024년 4월에 1박 숙박함
답변 제공: voco Melbourne Central 님, 2024년 4월 22일
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful experience at voco Melbourne Central. Your kind words about our service and facilities are greatly appreciated by our team.We strive to provide all our guests with memorable stays, and we are thrilled to know that we were able to exceed your expectations. Your feedback motivates us to continue delivering exceptional hospitality to all our guests.We look forward to welcoming you back to voco Melbourne Central in the future. If there is anything else we can assist you with, please do not hesitate to contact us.

10/10 - 훌륭해요

Jayden

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing view and a really well done and beautifully finished hotel. A little slice of luxury right in the heart of Melbourne city.
2024년 4월에 1박 숙박함
답변 제공: Melbourne Central Central 님, 2024년 4월 12일
Thank you for choosing to stay with us at the voco Melbourne Central and for taking the time to complete this review. We are so happy to hear that you had such a pleasurable stay with us. We look forward to welcoming you back to the hotel in the future for another reliably different stay.

10/10 - 훌륭해요

Swarnim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing location for the property. The staff and the facilities were awesome, although it would be nice to have the good old robe, slippers, shower cap etc in the room and not have to ask these amenities which kind of add to the luxury of a 4 star property. Everything else was fantastic!
2024년 3월에 2박 숙박함
답변 제공: Melbourne Central Central 님, 2024년 4월 12일
Thank you for choosing to stay with us at the voco Melbourne Central and for taking the time to complete this review. We are so happy to hear that you had such a pleasurable stay with us. We look forward to welcoming you back to the hotel in the future for another reliably different stay.

10/10 - 훌륭해요

Tristan

2024년 2월에 6박 숙박함
답변 제공: Melbourne Central Central 님, 2024년 4월 12일
Thank you for choosing to stay with us at the voco Melbourne Central and for taking the time to complete this review. We are so happy to hear that you had such a pleasurable stay with us. We look forward to welcoming you back to the hotel in the future for another reliably different stay.

10/10 - 훌륭해요

Ai Mei

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite a new hotel, right in the heart of city. Opposite Melbourne Central. Tram in front of main street. Everything is splendid in the room. Customer Service is wonderful. Staff are friendly and helpful
2024년 2월에 1박 숙박함
답변 제공: Melbourne Central Central 님, 2024년 4월 12일
Thank you for choosing to stay with us at the voco Melbourne Central and for taking the time to complete this review. We are so happy to hear that you had such a pleasurable stay with us. We look forward to welcoming you back to the hotel in the future for another reliably different stay.

10/10 - 훌륭해요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant friendly staff and quiet and clean rooms
2024년 2월에 1박 숙박함
답변 제공: Melbourne Central Central 님, 2024년 4월 12일
Thank you for choosing to stay with us at the voco Melbourne Central and for taking the time to complete this review. We are so happy to hear that you had such a pleasurable stay with us. We look forward to welcoming you back to the hotel in the future for another reliably different stay.

10/10 - 훌륭해요

Maya

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Sophia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Team voco Melbourne Central 님, 2024년 1월 29일
Dear Sophia,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your experience. Your kind words mean a lot to us, and we truly appreciate your support.We look forward to the opportunity to welcome you back soon. If there's anything else we can do to enhance your future visits, please don't hesitate to let us knowWarm Regards,

10/10 - 훌륭해요

Steve

연인과의 여행
A well located hotel. Wonderful interiors and extremely friendly and helpful staff. We will return.
2024년 1월에 1박 숙박함
답변 제공: Team voco Melbourne Central 님, 2024년 1월 29일
Dear Steve,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your experience. Your kind words mean a lot to us, and we truly appreciate your support.We look forward to the opportunity to welcome you back soon. If there's anything else we can do to enhance your future visits, please don't hesitate to let us knowWarm Regards,

10/10 - 훌륭해요

Grace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very stylish place to stay and no complaints except the pool size is tiny
2024년 1월에 4박 숙박함
답변 제공: Team voco Melbourne Central 님, 2024년 1월 22일
Dear Guest,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your experience. Your kind words mean a lot to us, and we truly appreciate your support.We look forward to the opportunity to welcome you back soon. If there's anything else we can do to enhance your future visits, please don't hesitate to let us knowWarm Regards,

10/10 - 훌륭해요

Maria del Carmen 님, KATY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Team voco Melbourne Central 님, 2024년 1월 22일
Dear Guest,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your experience. Your kind words mean a lot to us, and we truly appreciate your support.We look forward to the opportunity to welcome you back soon. If there's anything else we can do to enhance your future visits, please don't hesitate to let us knowWarm Regards,

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an awesome stay. Perfect location to experience all Melbourne has to offer!
2024년 1월에 3박 숙박함
답변 제공: Team voco Melbourne Central 님, 2024년 1월 29일
Dear Angela,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your experience. Your kind words mean a lot to us, and we truly appreciate your support.We look forward to the opportunity to welcome you back soon. If there's anything else we can do to enhance your future visits, please don't hesitate to let us knowWarm Regards,

10/10 - 훌륭해요

Shannon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Team voco Melbourne Central 님, 2024년 1월 29일
Dear Shannon,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your experience. Your kind words mean a lot to us, and we truly appreciate your support.We look forward to the opportunity to welcome you back soon. If there's anything else we can do to enhance your future visits, please don't hesitate to let us knowWarm Regards,

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Team voco Melbourne Central 님, 2024년 1월 29일
Dear Sam,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your experience. Your kind words mean a lot to us, and we truly appreciate your support.We look forward to the opportunity to welcome you back soon. If there's anything else we can do to enhance your future visits, please don't hesitate to let us knowWarm Regards,

8/10 - 좋아요

Sarah

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Shower floor was not really cleaned and no bathrobes or toothbrushes
2024년 1월에 2박 숙박함
답변 제공: Team voco Melbourne Central 님, 2024년 1월 29일
Dear Guest,Thank you for sharing your positive feedback with us! We're thrilled to hear that you enjoyed your experience, and we truly appreciate your kind words.Your feedback about the cleanliness is invaluable, and we're grateful for your input. We'll be sure to pass on your feedback to our Housekeeping Team for further improvements and please accept deepest apologies for the inconvenience. Your insights help us enhance our offerings and create an even better experience for our guests.We look forward to the pleasure of hosting you again soon. If there's anything else you'd like to share or if we can assist you further, please feel free to reach out.Warm Regards,

8/10 - 좋아요

Nikolett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Team voco Melbourne Central 님, 2023년 12월 29일
Dear Nikolett,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your experience. Your kind words mean a lot to us, and we truly appreciate your support.We look forward to the opportunity to welcome you back soon. If there's anything else we can do to enhance your future visits, please don't hesitate to let us knowWarm Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Team voco Melbourne Central 님, 2023년 12월 29일
Dear Guest,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your experience. Your kind words mean a lot to us, and we truly appreciate your support.We look forward to the opportunity to welcome you back soon. If there's anything else we can do to enhance your future visits, please don't hesitate to let us knowWarm Regards,

10/10 - 훌륭해요

Jasper

2023년 12월에 1박 숙박함
답변 제공: voco Melbourne Central Team 님, 2023년 12월 28일
Dear Jasper, Thank you for choosing voco Melbourne for your stay in the city! We are thrilled to hear you enjoyed your stay and hope to see you again soon.Kind Regards,voco Melbourne Team

10/10 - 훌륭해요

Rhea

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: voco Melbourne Central Team 님, 2023년 12월 23일
Dear Rhea,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your experience. Your kind 10/10 review mean a lot to us, and we truly appreciate your support.We look forward to the opportunity to welcome you back soon. If there's anything else we can do to enhance your future visits, please don't hesitate to let us knowWarm Regards,

10/10 - 훌륭해요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great little hotel, Food was awesome Bit weird no mini bar but we got around it, Lots of eateries within walking distance, A lot !
2023년 12월에 1박 숙박함
답변 제공: Melbourne Central Central 님, 2023년 12월 18일
Hi Chris,Thank you for your feedback and love the little hotel with food that we serve. We only place milk inside mini bar at this moment. As we at central there are more than your expectation for food and drinks. Come back again next time, our hotel staff are knowledgeable nearby activity and could make your activity pack from day to night.

8/10 - 좋아요

Reza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and modern hotel.
Very nice and clean hotel. Great location. The beds were just OK, but then again, I am precious with my bed comfort. Probably the sheets could have been fitted tighter to give a better feel.
2023년 12월에 1박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 12월 23일
Hello Reza,Thank you for sharing your positive feedback with us! We're thrilled to hear that you enjoyed your experience, and we truly appreciate your kind words.Your suggestion about the bedding is invaluable, and we're grateful for your input. We'll be sure to pass on your feedback to our higher management for review. Your insights help us enhance our offerings and create an even better experience for our guests.We look forward to the pleasure of hosting you again soon. If there's anything else you'd like to share or if we can assist you further, please feel free to reach out.Warm Regards,

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 편의 시설/서비스
The accomodation was for my daughter as she’s having a touch emotional time right now, she felt like a princess in your beautiful King room, I can’t thank you enough, kind regards and care Marie
2023년 11월에 1박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 11월 28일
Thank you so much for taking the time to share your feedback with us! We're delighted to hear that your daughter enjoyed her day at voco. We look forward to the opportunity to welcome both of you again soon!

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 11월 27일
Thank you Anthony for choosing voco Melbourne Centra and wish to see you again

10/10 - 훌륭해요

Yasmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 11월 3일
Thank you Yasmine for your feedback and wish to see you again .

6/10 - 괜찮아요

KAY WAI

출장 여행
별로예요: 직원 및 서비스
Tooth Brush, Shower Cap, Slippers all need to ask by request
2023년 10월에 5박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 10월 31일
Dear Kay,Thank you for choosing voco Melbourne and for taking the time to let us know how your stay was. We have all amenities on request as we are very aware of wastage and this assists in diminishing the amount of amenities we through away still unused. We hope to see you again soon and next time let us know what you would like us to prepare ahead of time and we will make sure it is set up in your room prior to arrival. Kind Regards, voco Melbourne Team

10/10 - 훌륭해요

Caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay at the Voco. The service and room were both excellent as was the valet parking. Highly recommend for excellent location too
2023년 10월에 1박 숙박함
답변 제공: Team voco Melbourne Central 님, 2023년 10월 28일
Dear Calonie,Thank you for taking the time to share your wonderful experience at Voco! We're delighted to hear that you loved your stay and that both the service and room exceeded your expectations. We also appreciate your kind words about our valet parking service and our excellent location.Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay in the future. If there's anything specific you enjoyed or any other feedback you'd like to provide, please feel free to let us know. We're here to make your next visit just as memorable as the last one!Warm Regards,

2/10 - 너무 별로예요

Kellie

2023년 10월에 4박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 10월 17일
Dear Kellie,Thank you for sharing your feedback with us. We have sent you an email to delve into your concerns and experiences in more detail. We're committed to addressing your issues and improving our service.Please do not hesitate to reach out to us should you require any further assistance. Thank You.Best Regards,voco Melbourne Central

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the layout, design, space, elevators, everything. Except for the confusion of the entrance. It was easy to enter the wrong doors with everything surrounding looking so similar. Beside that it was fantastic.
2023년 10월에 1박 숙박함
답변 제공: voco Melbourne Central Team 님, 2023년 10월 8일
Dear Megan,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you loved the layout, design, and all the amenities we have to offer at our establishment, including the spacious rooms and efficient elevators.We apologize for any confusion you experienced with the entrance. We understand that it can be a bit tricky with the surroundings looking similar, and we appreciate your patience and understanding. Your feedback is valuable to us, and we will certainly take it into consideration to improve the clarity of our entrance area to ensure a seamless experience for our guests in the future.We hope that this minor inconvenience did not overshadow your overall fantastic experience with us, and we look forward to welcoming you back for another enjoyable stay in the near future. If there's anything else you'd like to share or any specific suggestions you have for improvement, please feel free to let us know. Your input is essential in helping us provide the best possible experience for all our guests.Regards,

10/10 - 훌륭해요

Kriti

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous decore and very friendly staff. Love the stay cation.
2023년 9월에 2박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 10월 7일
Hi Kriti,Thank you for your feedback and stayed at voco Melbourne Central.

10/10 - 훌륭해요

Sarah Michele 님, Whangarei

연인과의 여행
좋아요: 편의 시설/서비스
This hotel is lovely… has a boutique feel about it in the heart of cbd. Friendly staff and service and stunning decor throughout the hotel. Accommodation is extremely comfortable with gorgeous views of city - especially at night! Breakfast is scrumptious with a good variety of selection. Couldn’t fault this hotel. Easy check in and nothing was too much trouble… thanks Sam and team on reception and rest of hotel - you made our stay very enjoyable!
2023년 9월에 3박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 10월 7일
Dear Sarah,Thank you for your feedback and stayed at voco Melbourne Central.

10/10 - 훌륭해요

Demi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 10월 7일
Thank you Demi for your feedback and love to see you next time.

10/10 - 훌륭해요

Chun Yeung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel , I booked two rooms and they put lot next together even I didn’t request it
2023년 9월에 2박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 10월 7일
Thank you Chun Yeung for your feedback, we always try to do our best to impress our guest by a small touch.

6/10 - 괜찮아요

Anthony

출장 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 8월 28일
Hi Anthony,Thank you for your stayed at Voco Melbourne Central and hope to see you again.

10/10 - 훌륭해요

LING JY 님, KUALA LUMPUR

2023년 8월에 5박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 10월 7일
Thank you Ling for your feedback.

8/10 - 좋아요

Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 8월 20일
Hi Louise ,Thank you for your stayed with us and wish to see you again.

10/10 - 훌륭해요

Phoebe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was so lovely and the staff were fantastic! Note the only parking available attached to the hotel was valet, if you are looking for pre paid parking that is affordable look online to avoid using the $70 per night valet service.
2023년 8월에 1박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 8월 16일
Dear Phoebe,Thank you for your lovely review and for choosing voco Melbourne for your stay! We hope to see you again soon. Kind Regards,voco Melbourne Team

10/10 - 훌륭해요

Justin

2023년 8월에 1박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 9월 3일
Dear Justin, Thank you for choosing voco Melbourne for your stay! We are thrilled to hear you enjoyed your stay and hope to see you again soon. Kind Regards,Voco Melbourne Team

4/10 - 별로예요

Lexi Kate

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel Customer service doesn’t reflect pricing
2023년 7월에 4박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 8월 8일
Hi Lexi,We are sorry to hear your experience, our hotel Duty Manager trying to contact with you and love to hear more detailed about your feedback. You may drop our Duty Manager an email at dutymanagers@melbourne.vocohotels.com.

10/10 - 훌륭해요

Jessie

2023년 7월에 1박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 9월 3일
Dear Jessie,Thank you for choosing voco Melbourne for your stay in the city of Melbourne. We are happy you enjoyed your stay and wish to welcome you back shortly. Kind Regards,voco Melbourne Team

10/10 - 훌륭해요

MELISSA

2023년 7월에 1박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 7월 24일
We hope this email finds you well. On behalf of the entire team at voco Melbourne Central, we would like to express our heartfelt gratitude for choosing to stay with us during your recent visit. Your presence at our hotel is genuinely appreciated, and we are thrilled to have had the opportunity to host you.Furthermore, we want to extend a special thank you for taking the time to provide us with your valuable feedback. We deeply value the opinions of our guests as they help us continually enhance the quality of our services and amenities.Your feedback is vital to us, as it allows us to understand our guests' experiences better and identify areas where we can make improvements. We have shared your comments with our team, and rest assured, we will be working diligently to address any areas of concern you may have highlighted.At voco Melbourne Central, we are committed to providing exceptional hospitality and ensuring our guests' utmost comfort throughout their stay. Your feedback helps us align our services with the needs and preferences of our esteemed guests like yourself.We sincerely hope that your overall experience was positive and that you were able to make the most of our hotel facilities and services. Should you plan to visit Melbourne again, we would be absolutely delighted to have the pleasure of hosting you once more.Once again, thank you for choosing voco Melbourne Central for your stay, and for sharing your valuable feedback with us. Should you have any further comments or questions, please do not hesitate to contact us; our team is always here to assist in any way we can.

8/10 - 좋아요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff, simple lovely rooms. Loved the quirky touches!
2023년 7월에 1박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 7월 24일
We hope this email finds you well. On behalf of the entire team at voco Melbourne Central, we would like to express our heartfelt gratitude for choosing to stay with us during your recent visit. Your presence at our hotel is genuinely appreciated, and we are thrilled to have had the opportunity to host you.Furthermore, we want to extend a special thank you for taking the time to provide us with your valuable feedback. We deeply value the opinions of our guests as they help us continually enhance the quality of our services and amenities.Your feedback is vital to us, as it allows us to understand our guests' experiences better and identify areas where we can make improvements. We have shared your comments with our team, and rest assured, we will be working diligently to address any areas of concern you may have highlighted.At voco Melbourne Central, we are committed to providing exceptional hospitality and ensuring our guests' utmost comfort throughout their stay. Your feedback helps us align our services with the needs and preferences of our esteemed guests like yourself.We sincerely hope that your overall experience was positive and that you were able to make the most of our hotel facilities and services. Should you plan to visit Melbourne again, we would be absolutely delighted to have the pleasure of hosting you once more.Once again, thank you for choosing voco Melbourne Central for your stay, and for sharing your valuable feedback with us. Should you have any further comments or questions, please do not hesitate to contact us; our team is always here to assist in any way we can.

10/10 - 훌륭해요

Dylan

2023년 6월에 2박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 8월 7일
Thank you Dylan for your feedback.

8/10 - 좋아요

Lucy

2023년 7월에 1박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 7월 24일
We hope this email finds you well. On behalf of the entire team at voco Melbourne Central, we would like to express our heartfelt gratitude for choosing to stay with us during your recent visit. Your presence at our hotel is genuinely appreciated, and we are thrilled to have had the opportunity to host you.Furthermore, we want to extend a special thank you for taking the time to provide us with your valuable feedback. We deeply value the opinions of our guests as they help us continually enhance the quality of our services and amenities.Your feedback is vital to us, as it allows us to understand our guests' experiences better and identify areas where we can make improvements. We have shared your comments with our team, and rest assured, we will be working diligently to address any areas of concern you may have highlighted.At voco Melbourne Central, we are committed to providing exceptional hospitality and ensuring our guests' utmost comfort throughout their stay. Your feedback helps us align our services with the needs and preferences of our esteemed guests like yourself.We sincerely hope that your overall experience was positive and that you were able to make the most of our hotel facilities and services. Should you plan to visit Melbourne again, we would be absolutely delighted to have the pleasure of hosting you once more.Once again, thank you for choosing voco Melbourne Central for your stay, and for sharing your valuable feedback with us. Should you have any further comments or questions, please do not hesitate to contact us; our team is always here to assist in any way we can.

2/10 - 너무 별로예요

Jessica

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Did not mention anywhere that had to pay for parking. They sting you at the end to pay $70 valet parking. Need to advertise and communicate this. Not impressed as there is parking across the street that I would have preferred.
2023년 7월에 1박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 7월 2일
Hi Jessica,Thank you for your feedback and your stay experience, our hotel management had drop you a voice message for your valet issue.

10/10 - 훌륭해요

Balaji

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely and delightful stay at Voco
Amazing stay. I'm returning to Voco and will continue to return to Voco on my next trips. They have super friendly staff and the breakfast spread is just amazing.
2023년 6월에 4박 숙박함
답변 제공: voco Melbourne Central 님, 2023년 6월 22일
Thank you Balaji and hope to see you again.