Neptune City Vacations from ₩1,173,061

Nothing to dislike. This was my 2nd home until it was shut down. Reopened in May so of course after bouncing around other hotels in the area I'm back where I belong. Welcomed by Nelson and Sam when I walked in. New at reception was warmly welcomed by Gezennia. Went to the new bar area to see Javier. Nice renovated room on the 25th floor. Hotel renovations are great. As a Broadway fan close to All Broadway theatres and TKTS for discounted tickets. Plenty of restaurants for meals in all price points. If you enjoy quiet and a friendly staff in a newly renovated hotel check out ROW NYC you won't be disappointed.

Great, budget hotel in midtown. Location was excellent and they kindly let us drop off our bags before our room was ready. The rooms are simple, but when visiting NYC, you don’t really need to spend that much time in the hotel. The room was clean and comfortable.

Great location if your going to Broadway Shows. Staff was friendly. Rooms are tiny but space is at a premium there. No fridge or way to get ice from what I could see if those are things you care about. Probably wouldn't stay there if I was with a family. But if you want to spend less on lodging and need something that gets the job done this is a great place. No issues with my AC or outside noise.

Clean property, friendly staff. We loved that the room was carpet free so there was no dust. The bedding was very comfortable. Breakfast was ok.

We very much enjoyed our stay at the Hotel Park Ave. The rooms, amenities & staff were great. However, we will not be going back due to their dodgy billing practices. First, be warned: if you use a debit card you will get screwed (had they warned me, I'd have used a credit card)! Usually, one essentially pays for the room at check-in + deposit (usually around $200), which generally gets reimbursed upon checkout if there are no outstanding fees/damage. This hotel withdrew the funds for the room rental + deposit from my account via debit, but did NOT apply the funds to pay my bill. So, upon check-out, they required me to pay the room fee AGAIN, reporting that the total withdrawn (2 nights plus a $450 security fee!) would be returned in 5-7 days. They informed me this is "standard practice" in the hotel industry. Really? I stay in hotels frequently, I've never experienced this. (I have occasionally had the security deposit held for a week before being returned, which seems to be a NYC thing). But to have the room fees withdrawn but NOT applied to the bill is absurd. Suffice to say this was very frustrating. So much for the great rate I got through Expedia, by the way! It doesn't feel so great when they're holding almost $1000 hostage for a week. So, despite an enjoyable stay otherwise, I won't be staying at the hotel in the future due to their dodgy & inconvenient billing practices. Definitely left a bitter taste after an otherwise great weekend in NYC.