Embassy Suites by Hilton Memphis East Germantown Area

Property class: 3.5

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
Located close to Memphis Botanic Garden and University of Memphis, Embassy Suites by Hilton Memphis East Germantown Area provides free cooked-to-order breakfast, a free daily manager's reception, and dry cleaning/laundry services. The on-site Italian cuisine restaurant, Grissini's, offers lunch and dinner. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a gym.
The current price is ₩215,535
₩258,617 total
includes taxes & fees
Oct 29 - Oct 30

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed, Microwave (Conference)

A conference room with a wooden table, black chairs, a teal accent wall, and abstract artwork.

Suite, 1 King Bed, Microwave (Conference)

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

A hotel room with a bed, a sofa, a lamp, and a chair.

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Multiple Beds, Microwave (2 Bathrooms, 1 King and 2 Double Beds)

A hotel room with a wooden desk, a black chair, a round mirror, and a framed abstract artwork on the wall.

Family Suite, Multiple Beds, Microwave (2 Bathrooms, 1 King and 2 Double Beds)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave (Roll in Shower)

A hotel room with a bed, a sofa, a lamp, and a chair.

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave (Roll in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Microwave

A modern living room with a gray sofa, a white dining table, and a floor lamp.

Suite, 1 King Bed with Sofa bed, Microwave

8.4 out of 10
Very good
(67 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Microwave

A hotel room with two single beds, a wooden desk, a chair, a lamp, and two framed pictures on the wall.

Suite, Multiple Beds, Microwave

7.6 out of 10
Good
(44 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, 2 Room)

A modern hotel room with a wooden desk, a grey sofa, a round ottoman, a TV, and a framed artwork on the wall.

Suite, 1 King Bed, Accessible (Mobility & Hearing, 2 Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Memphis, Embassy Suites by Hilton Memphis East Germantown Area is in the business district. TPC Southwind is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Memphis Botanic Garden and Memphis Zoo. Looking to enjoy an event or a game? See what's going on at Simmons Bank Liberty Stadium or Mike Rose Soccer Complex. Visit our Memphis travel guide
Map
1022 S Shady Grove Rd, Memphis, TN, 38120

What's nearby

  • The University of Memphis building with a signboard.
    University of Memphis
    11 min drive - 8.5 km
  • A parking lot with several cars, a building with a sign that reads "Volclause Gallery," and another building with a sign that reads "Chocolate Factory."
    Wolfchase Galleria
    12 min drive - 20.0 km
  • Lichterman Nature Center
    16 min walk - 1.4 km
  • Wolbrecht Tennis Center
    19 min walk - 1.7 km
  • The Crystal Shrine Grotto
    3 min drive - 2.9 km

Getting around

  • Memphis Central Station
    20 min drive
  • Memphis International Airport (MEM)
    15 min drive

Restaurants

  • Chick-fil-A
    11 min walk
  • McDonald's
    13 min walk
  • Panda Express
    8 min walk
  • Red Pier
    9 min walk
  • The Lobby Bar
    15 min walk

About this property

Embassy Suites by Hilton Memphis East Germantown Area

  • Hotel near Memphis Botanic Garden
  • Located close to University of Memphis and TPC Southwind, Embassy Suites by Hilton Memphis East Germantown Area provides free cooked-to-order breakfast, a free daily manager's reception, and dry cleaning/laundry services. The on-site Italian cuisine restaurant, Grissini's, offers lunch and dinner. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a gym.
  • You'll also find perks like:
    • An indoor pool
    • Self parking (surcharge), an electric car charging station, and express check-out
    • Luggage storage, meeting rooms, and a porter/bellhop
    • An elevator, a 24-hour front desk, and smoke-free premises
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 220 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and safes.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and cribs/infant beds (surcharge)
    • Bathrooms with shower/tub combinations and free toiletries
    • 55-inch LCD TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Atrium/Lobby Bar
  • Grissini's

Things to do

  • Gym
  • Indoor pool
  • Stereo
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4,232 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (27 inches high)
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per night

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Embassy Suites by Hilton Memphis East Germantown Area have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Embassy Suites by Hilton Memphis East Germantown Area?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Memphis East Germantown Area on Oct 29, 2026 start from ₩215,535, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Memphis East Germantown Area pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10 per day.

What time is check-in at Embassy Suites by Hilton Memphis East Germantown Area?

Check-in begins at 4:00 PM.

What time is check-out at Embassy Suites by Hilton Memphis East Germantown Area?

Check-out is at 11 AM.

Where is Embassy Suites by Hilton Memphis East Germantown Area located?

Situated in the business district, this hotel is within 9 mi (15 km) of Memphis Botanic Garden, University of Memphis, and TPC Southwind. Simmons Bank Liberty Stadium and Overton Park are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Embassy Suites by Hilton Memphis East Germantown Area Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 289 out of 464 reviews
Rating 8 - Good. 72 out of 464 reviews
Rating 6 - Okay. 53 out of 464 reviews
Rating 4 - Poor. 25 out of 464 reviews
Rating 2 - Terrible. 25 out of 464 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool way too small and did not look clean. All the staff was very nice
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front staff was amazing and very responsive to any requests!!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying at this hotel I absolutely will not stay anywhere else when coming to Memphis. The ambiance was amazing ...room was nice..staff was friendly... convenient to the interstate.. restaurants close by....hotel breakfast cook to order and buffet was great.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful! The hotel and rooms were very clean. The evening reception was very nice and relaxing. Had a lot of drink options and plenty of choices for snacks (chips, veggies, dips, party mix). The breakfast buffet was nice and super convenient for everybody with plenty of seats.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean the staff was very nice and the breakfast was very good. Parking was ok but you have to pay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and pleasant. The breakfast was great!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Staff was friendly. Kids enjoyed the pool and adults enjoyed complimentary happy hour. Room wasn't ready, but staff was very pleasant which made the wait more bearable.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Water leak in bedroom 133 with pool was constantly closed and broken couch bed in room 134. Staff was great and friendly with maintenance people.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly, comfortable stay, great location- close proximity to Downtown Memphis and Cardova.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Breakfast was good. Unable to try the pool as it was packed! Room was not very clean but it was a nice large room. Overall a nice hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here a lot due to Doctor's appointments. And everytime i come the staff goes above and beyond to make sure I'm comfortable. The dinning options are great, breakfast is really good also....
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the staff were friendly
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always friendly, the place is clean and breakfast is great!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great area wonderful time great staff
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the decor in the hotel, the amenities were good as well!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was spacious, staff friendly, and the daily breakfast was delicious with omelette station. Great for my family.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The suite was exceptionally clean, and the beds were very comfortable.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
Clean rooms, and nice staff. Enjoyed free breakfast, The cook on the grill was awesome. Only bad experience was elevator availability and parking.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and super friendly and helpful staff.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Easy check-in process staff were friendly and breakfast was great! Room was clean. Tub a lil outdated but no complaints on cleanliness. Would definitely stay again!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The Omelet Station at Breakfast is always amazing and the best thing about the Free Breakfast. The staff working down at breakfast as well was very kind and generous as well.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff and clean property.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so clean and everyone was super friendly and helpful
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything about the hotel was perfect! Free snacks and drink and free breakfast! Room was clean and service was perfect!
Stayed 1 night in Oct 2025