Merrimack College Tours

Great hotel for our 4 nights stay in Boston. Clean, great friendly service, close to a lot of things! Will definitely stay here again!

When I checked in, the staff was great. When I got to my room, it smelled like someone had really bad odor and the carpet felt damp. I took a nap and had to leave and didn't return until late in the evening when I came in and the room smelled so bad of bad odor. I called the front desk and they had me come down to switch the room. I went down and stood in a long line (at midnight), and finally got to the front and their computers kept crashing, so after nearly 30 minutes I couldn't take it anymore and just went to sleep in my gross room. I think it's terrible that the room smelled so bad and felt the fact that no one picked up on it during the clean made me think everything was dirty. The rest was fine but man, it was disgusting!!!