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“The bathroom sink’s drain is not working and a dead and alive roach are present. We have to ask for a towel and toilet paper.”

“More expensive than other places we stayed in. No guest welcome kits/supply. We came in and the room was super hot. The A/C was not turned on. It took a while before we got comfortable. Poor communication. And again, more expensive!”

“Great amenities. Some issues with the toilet needing repairs but resolved it with the owner.”

“I hope the host or manager of this accommodation sees this. 1. I saw 5 cockroaches in 10 minutes. (table, kitchen, pillow) 2. My family escaped to the lobby at night. I tried to call the staff through security, but the staff did not answer the phone. 3. A phone call with security staff was eventually successful, but she told me to use spray in the room for cockroaches. 4. She said she would discuss it with her family and hung up first. 5. After waiting in the lobby for about 20 minutes, I...

“Very dirty bed. Itchy.”