Reception

Reviews of Hialeah Airport Motel

2 out of 5
Hialeah Airport Motel
131 West Okeechobee Road, Hialeah, FL

Reviews

7.0

Good

Rating 10 - Excellent. 77 out of 221 reviews" "
Rating 8 - Good. 56 out of 221 reviews" "
Rating 6 - Okay. 27 out of 221 reviews" "
Rating 4 - Poor. 22 out of 221 reviews" "
Rating 2 - Terrible. 39 out of 221 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Elizabeth

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unhappy with the stay
Stayed 4 nights in May 2024

10/10 Excellent

Abdel

Stayed 1 night in Apr 2024

2/10 Terrible

Abdel

Stayed 1 night in Apr 2024

10/10 Excellent

Abdel

Stayed 1 night in Apr 2024

10/10 Excellent

Cetabia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice and cozy great place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean near the highway you can hear the car but other than that good location
Stayed 2 nights in Mar 2024

4/10 Poor

Vanessa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets are too thin and the air conditioners are dirt not clean.
Stayed 1 night in Mar 2024

2/10 Terrible

Brenda, Bolivar

Disliked: Cleanliness, staff & service, property conditions & facilities
We asked for a nonsmoking room, but received a room that had been heavily smoked in. The room was very close to a major highway so the road noise was terrible. We got very little sleep.
Stayed 1 night in Feb 2024

2/10 Terrible

arturo

Disliked: Staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

James

Traveled with family
Couldn’t sleep all night because off traffic noise from the road. Also had people upstairs making walking noise or jumping, who knows.
Stayed 1 night in Feb 2024

2/10 Terrible

Titus

Stayed 1 night in Feb 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for the price. Nice people
Stayed 4 nights in Feb 2024

10/10 Excellent

Grace

Stayed 2 nights in Feb 2024

6/10 Okay

Abilash

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Updated and cleaner rooms but noisy neighborhood
The rooms are updated, cleaner but has a strong room fresheners odor. We got room 310 which was closer to the roads and it was terribly noisy from the traffic. The next day we were asked to move to a different room which was less noisy from traffic, but the neighborhood was partying loud at 1:00 a.m. I have read about this in a different review but I thought it will be fine but it was too loud. Overall the stay was fine. I highly recommend the tiago's Taco nearby.
Stayed 3 nights in Feb 2024

2/10 Terrible

terrell

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this place toilet was not working literally the toilet will not flush I wasn’t tripping loud at night $125 per night there are no restaurants nearby also staff is very rude do not recommend this place oh I almost forgot i seen two big roaches think I’m lying the roaches here are the size of your thumb horrible horrible
Stayed 1 night in Feb 2024

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024

2/10 Terrible

Aristides J

Liked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Nadine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its very noisy as its close to the main road and the doors dont have a good seal. The air pumps need to be cleaned- the smell that comes from them makes room smell bad. We asked for an extra pillow and they had none. Its basic and served the purpose but i wont book again.
Stayed 1 night in Feb 2024

2/10 Terrible

mayra

Stayed 2 nights in Feb 2024

10/10 Excellent

Imran

Stayed 1 night in Jan 2024

2/10 Terrible

Joanna

Stayed 4 nights in Jan 2024

4/10 Poor

Demostenes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No pet friendly
They charge me $40.00 dollars extra for my dog and “Hotels.com” application say “Pet friendly” And the other issued that I would like to point it’s the vehicles noisy because the motel location However the costumer service was very polite and respectfully
Stayed 6 nights in Jan 2024

6/10 Okay

Pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No pets allowed
The room was cleaned but smelled like hotel rooms in the days of cigaret smoking rooms. Also, we specifically chosen this hotel because their post says "pet friendly" and we have a small dog. However, a sign in the office at check in mentionned "No pets allowed". Which is it?
Stayed 1 night in Jan 2024

2/10 Terrible

Beth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty when we arrived and water had leaked from the toilet all over the bathroom. My socks were black from walking on the floor and there were stray hairs in both the bedroom and bathroom. They gave us another room but it wasn’t much better. I choose it because it was quite a bit less expensive and now I know why.

8/10 Good

bruce, Liberty Lake

Stayed 1 night in Jan 2024

8/10 Good

Dita

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bring ear plugs ha
Hotel was recently renovated nicely. Very clean. Only complaint was it was on a very busy noisy street. I mean noisy the entire night. Everything else was great
Stayed 1 night in Jan 2024

8/10 Good

Ricardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for quick in and out. Many social opportunities near. Late night security and convenience are my favorites.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 1 night in Dec 2023

10/10 Excellent

Joanne

Liked: Cleanliness
Stayed 5 nights in Dec 2023

10/10 Excellent

Sender A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth and convenient
Stayed 2 nights in Dec 2023

10/10 Excellent

Alfredo

Stayed 2 nights in Dec 2023

10/10 Excellent

Mario

Stayed 1 night in Dec 2023

4/10 Poor

Juan

Stayed 2 nights in Nov 2023

6/10 Okay

Mubeen Shah

Stayed 1 night in Nov 2023

6/10 Okay

Flowayne, Belize

Stayed 1 night in Oct 2023

6/10 Okay

Rachel, Sparks

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pros Cheap Clean Close to the airport Friendly staff Cons Loud Unsafe neighborhood Police were up and down yhe street all night
Stayed 1 night in Oct 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Oct 2023
Response from Management on Nov 16, 2023
Thank you for staying with us.

10/10 Excellent

Héctor Reynaldo

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Management on Oct 10, 2023
Gracias por su visita.

6/10 Okay

Dominique

Traveled with group
Disliked: Staff & service
The deposit was cash only and i was not aware. So the lady decided that it would be a good idea to be rude about it! There was 2 bugs in our room other than that it was ok.
Stayed 2 nights in Aug 2023
Response from Management on Oct 10, 2023
Sorry for the inconvenience.

8/10 Good

Lilyan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice rooms but the persons who work there little unprofessional they need be more nicely
Stayed 1 night in Jun 2023
Response from Management on Jul 18, 2023
Thank you for staying with us. We will certainly work on that.

10/10 Excellent

Generoso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Management on Jul 18, 2023
Thank you for staying with us.

10/10 Excellent

Ariel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Decent room, I would suggest however, having more furniture to have a seat instead of the bed.
Stayed 2 nights in May 2023
Response from Management on Jul 18, 2023
Thank you for your input, we will look into it.

10/10 Excellent

Alexander

Stayed 1 night in May 2023
Response from Management on Jul 18, 2023
Thank you for staying with us.

4/10 Poor

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
It was quiet there but overall disappointing in the fact that the outside was dirty.
Stayed 7 nights in May 2023

2/10 Terrible

Kevin, Shutesbury

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Was not at all what i was expecting. Room was small, found several roaches crawling, no cold water in sink, property just not very tidy. Would not recommend unless desperate.
Stayed 1 night in Apr 2023

2/10 Terrible

Javiah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Burn this place down
Place is disgusting and nobody wants to return any calls do not book her unless you wanna sleep with roaches and rats simple
Stayed 1 night in Mar 2023

10/10 Excellent

DAVID

Stayed 1 night in Apr 2023

2/10 Terrible

Mary

Traveled with group
Disliked: Amenities, property conditions & facilities
Front staff was pleasant. Shower water pressure was horrible. Couldn’t even get soap out of hair plus it took 10 min just to get warm water in the shower. Loud evening/nighttime activities. Pretty sure there was some shady stuff going on in the rooms once it got dark out. Felt unsafe. Even Uber driver wasn’t sure about dropping us off.
Stayed 1 night in Apr 2023

4/10 Poor

Darcy

Traveled with group
Liked: Cleanliness
Disliked: Amenities
No extra chair to sit on. Had to get an extra roll of toilet paper ourselves. Air conditioner very loud. Very noisy from room next door & outside.
Stayed 1 night in Apr 2023