8/10 Good
Tanya
May 5, 2024
Liked: Amenities, property conditions & facilities
The hotel itself is beautiful & offers great shared spaces for working, dining, snacking, having a coffee or a cocktail. The reception was very personable & even remembered my name when I came to pick up my bags after leaving them for a final day in Milano.
Two pretty big downsides were that the hotel is facing a street with a few bars and the noise is very loud until 5am, you may need earplugs. I also felt I did not have much privacy. When I was getting dressed the cleaning service opened my door while I was half dressed. I was completely shocked. Admittedly, I had not put my keycard into the slot by the front door that I guess notifies them that someone is inside. But this was not the first time they came in when I did not want anyone in the room. Earlier I had left the “do not disturb” sign on my door handle and when I came back they had put it inside my room and cleaned up. Although it is nice to come back to a clean room I did not appreciate they ignored my request to not clean up or enter the room. I felt every time I came back to my room someone had just been in there & that was an uneasy feeling for me.
Otherwise I really enjoyed my stay, I just wish the cleaning service only came in once a day, if that & respected to stay out when the do not disturb sign was up.
Tanya
Stayed 2 nights in May 2024