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21 House of Stories Navigli 여행 후기

4 out of 5
21 House of Stories Navigli
Via Ascanio Sforza 7, Milan

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 49개 이용 후기 중 38개" "
평점 8 - 좋아요. 49개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 49개 이용 후기 중 2개" "
평점 4 - 별로예요. 49개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 49개 이용 후기 중 1개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

10/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Federico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lots of young people. Upbeat environment.
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Jane

좋아요: 청결 상태
2024년 5월에 4박 숙박함

8/10 - 좋아요

Tanya

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself is beautiful & offers great shared spaces for working, dining, snacking, having a coffee or a cocktail. The reception was very personable & even remembered my name when I came to pick up my bags after leaving them for a final day in Milano. Two pretty big downsides were that the hotel is facing a street with a few bars and the noise is very loud until 5am, you may need earplugs. I also felt I did not have much privacy. When I was getting dressed the cleaning service opened my door while I was half dressed. I was completely shocked. Admittedly, I had not put my keycard into the slot by the front door that I guess notifies them that someone is inside. But this was not the first time they came in when I did not want anyone in the room. Earlier I had left the “do not disturb” sign on my door handle and when I came back they had put it inside my room and cleaned up. Although it is nice to come back to a clean room I did not appreciate they ignored my request to not clean up or enter the room. I felt every time I came back to my room someone had just been in there & that was an uneasy feeling for me. Otherwise I really enjoyed my stay, I just wish the cleaning service only came in once a day, if that & respected to stay out when the do not disturb sign was up.
2024년 5월에 2박 숙박함

8/10 - 좋아요

Tonje

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Ricardo 님, Jacksonville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved every single part of the hotel. Check in was simple and fast. The whole crew was super welcoming, cheers up to Domenica Restaurant team. Great drinks and delicious food. Super excited to visit the rooftop opening soon. The hotel is 10/10, from location, architecture all the way to the service. Highly recommended. Grazie 21 House of Stories Navigli!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice plase to stay
Very nice staff who make you feel home and help you when ever you need help. The breakfast is very nice as well
2024년 2월에 6박 숙박함

10/10 - 훌륭해요

Yusuf Ziya

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best in Milan
It was a great experience to stay this hotel. The stuff’s attitudes and hotel over all were exceptionally outstanding. I hope they can keep this level for thr future as well.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Brice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon choix pour milan
Vraiment très bien , staff incroyablement efficace et à l’écoute
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Olga

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Anjeza

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this amazing boutique hotel and can’t wait to stay there again. The hotel was very well thought out and comfortable. The service was as good as it gets. Highly recommend.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

FRANCISCO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was exceptional! Amenities were wonderful, beautiful unique lobby and decor!

10/10 - 훌륭해요

Sara

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Garrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good spot, a little loud at night but in a good location.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Marcello

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bella scoperta
ottima soluzione
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Panu

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Very noisy location. Could not sleep untill 3 am because of noise outside.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Tullio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and hotel, the overall service was very good, especially from the reception & evening restaurant manager Valentina. The service at breakfast was poor, the breakfast restaurant manager was rude and arrogant.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is absolutely amazing! Everything from the rooftop pool, the breakfast and the staff will go above and beyond to make your stay as perfect as possible. If you’re celebrating something special let them know! Nothing against the hotel at all, but our cab driver warned us that the area wasn’t safe to go out late at night. We had dinner just down the street so it wasn’t a problem but I think it’s good for people to know.
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

chris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent rooftop and atmosphere, rooms alright!
All in all a good experience! The rooftop is excellent and staff very helpful and present. Also the breakfast was outstanding. The rooms however, does not feel as luxurious as the price is set, meaning we expected more value (please note that we were upgraded to a better upon arrival so it was an ever nicer room compared to the one we had reserved, we were of course thankful for that but it still didn't match expectations with pricing in mind).
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Eric 님, St-Sauveur

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing place
Simply amazing! New hotel, cool staff, awesome rooftop pool and bar, close to tram and restaurants. We were with a toddler. They provided separate towels slippers and even soap :) The oooonly thing i can say is the noise! As there are places open late and hard to fall asleep for toddler and you. They give earplugs which is sweet tho.
2023년 9월에 2박 숙박함

4/10 - 별로예요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cool area but noise from the bars and restaurants across the street is audible from your room until 330am every night (Friday-Sunday)
2023년 9월에 3박 숙박함

8/10 - 좋아요

Kirsi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great new hotel in Navigli next to canal. Walking distance (or tram) to popular sights like Duomo. Metro station is not very close. Hotel itself is brand new. However, try to get a room not facing to canal, as there are very loud nightsclubs (if you are light sleeper) located in there. Changing a room took a while but was definitely worth it. Swimming pool area is absolutely fantastic! Service in hotel was very friendly and helpful.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Carmen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful building, comfortable modern rooms. Bathrooms all brand new and modern, staff was super friendly and helpful. Perfect hotel, really. Additional perks of rooftop bar and restaurant ans pool, with fantastic views of Navigli. We will come back again
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Halley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Marisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional!
Fabulous 3 day stay with our family. The customer service was outstanding, every employee was genuinely kind, curious, and of course helpful. The pool and rooftop was a highlight but the vibe of the whole hotel was just fantastic. So relaxed, enjoyable and we immediately felt right at home. The noise from the street at night is a lot but in beds that comfortable I somehow managed to fall straight back to sleep when disturbed (the earplugs did help). That was my only issue with the hotel my family didn’t seem to notice. It can’t be helped and it was nice to have such a lively nightlife so close by for meals.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Daniela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooftop-Bar mit Pool
Sehr sauber, super Rooftop-Bar mit Pool und Restaurant mit top Aussicht. Guter Service. Lage nahe Navigli. Frühstücksbuffet sehr gut.
2023년 9월에 2박 숙박함

4/10 - 별로예요

Jesper

출장 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Mattias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wish we could have stayed for longer. Great Hotel!
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

ellen-k

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Its all about the people!
Brand new hotel. Amazing staff, they solved every little issue we had with a smile, and are clearly expert hosts. Located in a fun area of Milan.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

warwick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Nimi

2023년 9월에 3박 숙박함
답변 제공: Front Office Team 님, 2023년 9월 14일
Dear Nimi, Buongiorno from Milano!Thank you so much for taking the time to leave a review, we truly appreciate it!We are happy that you enjoyed your stay and hope to welcome you back again soon. Kind regardsFront Office Team Navigli

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Lovely boutique hotel, staff were wonderful. Only issue is a quite noisy bar on the other side of the canal, ask for a room facing the other way. I would definitely go back!
2023년 8월에 2박 숙박함
답변 제공: 21 House Of Stories Team 님, 2023년 9월 12일
Dear Sirs,Thank you for choosing to stay at 21 House of Stories Navigli! We are really glad that you appreciated our Hotel and staff.We are thrilled to hear that you found our staff to be friendly and accommodating. Providing exceptional service and creating a welcoming atmosphere is our top priority, and we're delighted that our team made a positive impression on you.Moreover, we're glad you enjoyed the beautiful view from our rooftop. It is indeed a special spot where guests can take in the mesmerizing sights of Milan's skyline. Whether it's the stunning cityscape or the picturesque Navigli canals, the rooftop offers a unique perspective that adds to the overall charm of our hotel.We truly hope to welcome you again! Best regards,Marco21 House of Stories Navigli Team