Dear Yonghyun, Thank you very much for sharing your feedback on Hotels.com. We are very happy you had a great stay with us.We all look forward to welcome you back at the Max Brown Missori. Kind regards,

Dear Robert, Thank you for sharing your experiences after your recent stay at the Max Brown Missori. We do apologies with regards to the late cleaning service, we have thoroughly discussed your feedback with our Housekeeping Supervisor to prevent similar issue. Thank you also for your suggestion for the bar. We look forward to welcoming you again in the near future. Best regards, Moreno PagettoFront Of House Manager

Dear Viktoria, Thank you very much for choosing the Max Brown Missori, for your last trip to Milano, and for your kind review. It was a pleasure to read that you are satisfied with the hotel breakfast and the service and you appreciate our central location. We hope to welcome you back on the occasion of your next trip to our beautiful city. Best regards, Moreno PagettoFront Of House Manager

Gentile Alfredo, Desideriamo ringraziarti per aver condiviso la tua valutazione sul recente soggiorno al Max Brown Missori, su Expedia. Nell'attesa di poterti dare nuovamente il benvenuto, cogliamo l'occasione per inviarti i nostri più cordiali saluti. Moreno PagettoFront Of House Manager

Dear James, Thank you very much for this great score!We are very happy to read that you appreciated the kindness of our Staff and our breakfast and the comfortable rooms.Thanks for for sharing such positive feedback of our whole Team!Looking forward to seeing you again soon at the Max Brown Missori.Best regards, Moreno PagettoFront Of House Manager

Dear Noah, We would like to thank you for sharing your rating about your stay ast the Max Brown Missori.We are very sad to learn that your stay did not meet your expectation and we would like to ask you to have more information or suggestions for us to ameliorate the service, please feel free to contact me and describe the inconveniences you have encountered. We hope to have the opportunity to welcome you back and provide a better experience in the future.Best regards, Moreno PagettoFront Of House Manager

Dear Kristina,Thank you so much for your recent stay with us.Will treasure your comments in order to further improve our service level.Warmest RegardsAndrea PiantanidaGeneral Manager

Dear Lee, First of all, thank you very much for taking the time to leave us this positive feedback.We are delighted to read that you enjoyed the location of the Max Brown Missori. We also really appreciate your mention for Silvia, we have shared your comments with her.As far as room size are concerned, we have 5 different room categories and I am sure we will be able to accommodate you during your next Milanese stay.Hope to welcome you again.Best regards, Moreno PagettoFront Of House Manager

Dear Jose, Thank you on my behalf and on behalf of the entire Team from the Max Brown Missori, for taking the time to send your rating to Expedia. We look forward to welcoming you again to Milan and send you our best regards, Moreno PagettoFront Of House Manager

Dear Frances, Thank you very much for your wonderful feedback!We are so pleased you enjoyed your time with us. With our hopes to welcome you back again at the Max Brown Missori, very soon. Warm regards, Moreno PagettoFront Of House Manager

Dear Richard, Thank you for taking the time to share your experience after your recent stay at the Max Brown Missori. We are very sorry to hear that your stay did not meet in full your expectations. Regretfully I must admit that the air-conditioning at our Hotel is not very flexible; due to the cold weather of the beginning of April, the air conditioning has not been activated yet and only the cooling was available. During your stay we enjoyed for a few days of a summer climate, hence the need of air conditioning which was not possible to set in a timely manner.With our reiterated apologies, please rest assured Richard, that we will do always our utmost to provide a comfortable stay and offer the best service possible to our mutual clients.We thank you for your understanding and remain at your disposal for any further information you may need.Sincerely, Moreno PagettoFront Of House Manager

Dear Alexandra, We thank you for the positive comment you have posted on Expedia. We are delighted that you enjoyed our intimate hotel with a 70's design, and especially our Staff!We hope to see you soon at the Max Brown Missori.Best regards, Moreno PagettoFront Of House Manager

Dear Thomas Peter, Thank you for taking the time to review your stay at the Max Brown Missori, and for writing to make aware of your concerns regarding your recent stay. Your comments are very appreciated and your feedback is important to us. Please feel free to contact me on our direct email and hoping to have soon again the pleasure of your return visit, we remain, Sincerely,Moreno Pagetto, Front Of House Manager

Chère Nathalie, En premier lieu, nous vous remercions pour avoir choisi le Max Brown Missori, et avoir partagé l'expérience sur Expedia.comC’est toujours un grand plaisir d’apprendre que nos hôtes ont vécu un séjour agréable et nous vous remercions pour les commentaires très positifs qui sont extrêmement importants pour nous et nous permettent d’améliorer constamment. Nous vous remercions pour vos aimables félicitations sur notre service et sur personnel. Dans l’attente du plaisir de pouvoir vous accueillir à nouveau au Max Brown, veuillez agrèer, Nathalie, nos respectueuses salutations. Moreno PagettoFront Of House Manager

Dear Douglas, Thank you very much for being our guest at the Max Brown Missori, and for taking the time to share such an amazing feedback on Expedia. It is a real joy to read all your kind words about your Max Brown experience. Your positive comments about the Staff were very much appreciated and I took the liberty to inform all employee of your gentle words. Thank you also for the special gift, was a great surprise!Hoping to have the pleasure of welcoming you back, we remain with, Kind regards,Moreno PagettoFront Of House Manager

Gentile Michele, Grazie per aver condiviso la tua esperienza positiva su Expedia. Siamo molto felici che il tuo soggiorno sia stato piacevole nel nostro nuovo Max Brown e siamo felici di leggere che la posizione sia perfetta per raggiungere a piedi o con i mezzi i punti più interessanti di Milano. Ti aspettiamo nuovamente al Max Brown Missori o in qualsiasi altro albergo della Sircle Collection!Arrivederci,

Dear Juan Jose, We thank you for the top score rated on Hotels.com, and for choosing us for your stay in Milano. We hope to have the opportunity to welcome you back at the Max Brown Missori, soon!Best regards,

Dear Lorenzo, Thank you for your great rating on Hotels.com. We hope to have the chance to welcome you back. Kind regards,

Dear Joris, Thank you so much for choosing us for your stay at Max Brown Missori. We hope to have the pleasure to welcome you back soon. Best regards,

Dear Franziska, Thank you for choosing us during the stay in Milano, we sincerely appreciate your review on Hotels.com, rating us the top score. Looking forward to welcome you soon again to the Max Brown Missori. Best regards,

Dear Marie, Thank you very much for taking the time to share your experience on Expedia. We are so happy to see you had a wonderful stay with us. We all look forward to welcome you back to Max Brown Missori, in a future stay. Best regards,

Dear Finn, Thank you for choosing us during your stay in Milan, we sincerely appreciate your review on Expedia rating us the top score. Looking forward to welcome you to the Max Brown soon, and we send our kindest regards.

Thank you Mike for giving us a 5 on 5!We hope to welcome you again to the Max Brown Missori and send you our warmest regards.