Lobby

Reviews of Quark Hotel Milano

Quark Hotel Milano
Via Lampedusa 11/A, Milan, Città Metropolitana di Milano

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 251 reviews" "
Rating 8 - Good. 89 out of 251 reviews" "
Rating 6 - Okay. 24 out of 251 reviews" "
Rating 4 - Poor. 5 out of 251 reviews" "
Rating 2 - Terrible. 7 out of 251 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Lea-Marie

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
It's really hard to go there without a car and the area around the hotel is crazy. A lot of old houses and then you see that hotel. It is really good from the inside but we couldn't sleep with the window open because there was a lack in the water pipe outside and the ventilation was so loud. All in all a 5 out of 10.
Stayed 1 night in May 2024
Response from Andreia Favoretto on May 20, 2024
Dear Lea-Marie,thank you for taking the time to share your feedback with us.We are sincerely sorry to hear that your stay with us had some issues and was not up to your expectations.Regarding the location, we understand your concern. Our hotel is in an area of Milan that is in full development, not centraly located but just 4 km from the Duomo. There are many mobility options to reach downtown and our team is always ready to help each guest to find the best solution for them. The tram stop leading directly to the city center is just a 10-minute walk away, for instance.We're sorry to hear about the noise issue with the water pipe outside affecting your sleep quality. It was a consequence of the hard rain that hit Milan last week and our tecnical team is working to address the issue as quick as possible.We truly hope you can consider giving us another chance to regain your trust with a much better experience.Warm regards,Andreia Favoretto Quality & Guest Relations Manager

6/10 Okay

Heather

Traveled with partner
Liked: Cleanliness, amenities
The property is at the end of a commercial site which most are closed down. Walking back after sun set is daunting as dark and quite scary. Takes a good 15 to walk to tube station although described at 7 mins. Lots of graffiti and rubbish lying around
Stayed 7 nights in May 2024
Response from Andreia Favoretto on May 20, 2024
Dear Heather,thank you for taking the time to share your feedback with us.We apologize for any inconvenience you experienced with the location of the hotel. We understand your concern regarding access to public transport and the fact that the surroundings are very quiet can give the wrong lack of safety impression. Our hotel is located in a very green area that is undergoing full development, just 4 km away from the Duomo. We can assure you that the 10 minute-walk to the tram stop that leads to the city center is very safe.We are also aware of the poor street lighting in the adjacent road, and we have already contacted the Municipality of Milan to address this issue. Unfortunately, it falls under municipal jurisdiction, but I assure you that we are making every effort to expedite their intervention.We hope that despite this issue you had a pleasnt stay with us and hope to have the chance to welcome you again for a much improved experience.Best regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Nelma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Andreia Favoretto on May 20, 2024
Dear Nelma,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Winifred

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel! Staff are very polite and helpful. The superior was wonderful, I did not want to leave it!! Will definitely be rebooking.
Stayed 3 nights in Apr 2024
Response from Andreia Favoretto on May 20, 2024
Dear Winifred,Thank you for your wonderful review of our Quark Hotel Milano!We are delighted to hear that you had a fantastic experience with us and that you enjoyed your stay and moreover thrilled to know that you plan on returning to our hotel whenever you visit Milan. Your loyalty means a lot to us, and we can't wait to welcome you back for another wonderful stay.If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. Warm regards,Andreia FavorettoQuality & Guest Relations Manager

8/10 Good

Shahyaan

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Andreia Favoretto on May 20, 2024
Dear Shahyaan,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Delal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Easy access to public transport. Was able to check-in early which was amazing. Nice hotel overall
Stayed 3 nights in Apr 2024
Response from Andreia Favoretto on May 20, 2024
Dear Delal,thank you so much for choosing Quark Hotel Milano and for taking the time to share your positive experience with us! We are happy to know that you enjoyed your stay and hope to have the pleasure of welcoming you back in the near future. We we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Orhan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything
Stayed 2 nights in Mar 2024
Response from Andreia Favoretto on Apr 2, 2024
Dear Orthan,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Praveen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Mar 2024
Response from Andreia Favoretto on Mar 28, 2024
Dear Praveen,thank you so much for choosing Quark Hotel Milano and for taking the time to share your positive review with us! We are happy to know that you enjoyed your stay and hope to have the pleasure of welcoming you back in the near future. We we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Praveen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2024
Response from Andreia Favoretto on Mar 25, 2024
Dear Praveen, thank you so much for choosing Quark Hotel Milano and for taking the time to share your positive experience with us! We are thrilled to know that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Best regards,Andreia FavorettoQuality & Guest Relations Manager

8/10 Good

Jeremy

Stayed 1 night in Mar 2024
Response from Andreia Favoretto on Apr 2, 2024
Dear Jeremy,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

2/10 Terrible

melany

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the middle of abandoned buildings and a construction zone. It is an 18 minute walk to the nearest station with no lights on the streets. There is trash and graffiti everywhere. It’s unsafe and there is no shuttle anywhere. The staff seemed bothered when asked for directions. The tv is not a smart tv and only local channels can be viewed. It’s hard to even find the hotel thru the construction zone. I will never stay here again.
Stayed 2 nights in Feb 2024
Response from Andreia Favoretto on Feb 12, 2024
Dear Melany,thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay.We regret that the surrounding area did not meet your expectations. We understand that our hotel is in an area of Milan that is in full development, not centraly located but just 4 km from the Duomo. Even though public or private transportation is needed to reach the city centre there are many mobility options, including a bus stop just 500m from our hotel.We are also aware of the poor street lighting in the adjacent road, and we have already contacted the Municipality of Milan to address this issue. Unfortunately, it falls under municipal jurisdiction, but I assure you that we are making every effort to expedite their intervention.Regarding the staff's demeanor, we apologize if their response did not meet the level of hospitality we aim to provide. Your feedback will be shared with our team to ensure that all guests receive prompt and courteous assistance at all times.As for the television, we apologize if the lack of smart TV capabilities and limited channel selection fell short of your expectations. We will consider your feedback as we continue to enhance our guest experience.We truly value your feedback as it helps us improve our services. We hope you will reconsider and give us another opportunity to provide you with a more positive experience in the future.Best regards,Andreia FavorettoQuality & Guest Relations Manager

6/10 Okay

asiah

Response from Andreia Favoretto on Feb 12, 2024
Dear Asiah,Thank you for taking the time to share your feedback with us. However, it appears that your experience did not meet all of your expectations. We are open to any additional insights you may wish to provide, as it would be greatly helpful in understanding how we can improve. Please feel free to contact me directly; it will be a pleasure to assist you.Best regards,Andreia FavorettoQuality & Guest Relations Manager

8/10 Good

Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Andreia Favoretto on Jan 26, 2024
Dear Hussain,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

8/10 Good

Arben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for travellers with transport options.
The hotel met all expectations for a typical 4-star hotel, and even exceeded some for Milan standards. It seems to have been recently refurbished and renovated. The location leaves a lot to be desired, but the hotel itself meets and even exceeds expectations. The room was good (we had a family room), the amenities were OK, the breakfast was very good (the breakfast room not so much, as it was uncomfortably cold). Staff were good and attentive. The parking was free of charge and, hence, very convenient for our rental. For 2 of our 3 nights, the main elevators were out of service, while of the 3 side elevators, only 2 were in operation, and this caused some issues.
Stayed 3 nights in Nov 2023
Response from Andreia Favoretto on Jan 26, 2024
Dear Arben,Thank you for taking the time to share your feedback with us. We are pleased to learn that our hotel met and even exceeded your expectations.We appreciate your positive comments regarding the recent refurbishment and renovation. It's delightful to know that the room, amenities, and the quality of breakfast contributed positively to your overall experience. We regret, however, the discomfort you experienced in the breakfast room due to the cold temperature.We apologize for the inconvenience caused by the issues with the elevators during your stay. We understand the impact this had on your experience, and please be assured that we have addressed this matter to prevent such occurrences in the future.We are grateful for your recommendation and hope to have the opportunity to welcome you back in the future for an even more seamless and enjoyable stay.Thank you again for choosing Quark Hotel Milano, and we appreciate your valuable feedback.Warm regards,Andrea FavorettoQuality & Guest Relations Manager

4/10 Poor

Jane

Traveled with group
Disliked: Staff & service
Very disappointing.
Very disappointed. Stayed one night and wanted to go out for dinner - hotel recommended 4 cento. We asked if it was in walking distance, hotel said they wouldn’t advise walking and called us a cab. Cab charged us €14 the restaurant was ACROSS THE ROAD from the hotel and most definitely in walking distance - I felt totally ripped off! When I confronted the receptionist in the morning, he was totally dismissive and said there was nothing he could do!
Stayed 1 night in Nov 2023
Response from Andreia Favoretto on Jan 26, 2024
Dear Jane,We appreciate you taking the time to share your experience, and we are genuinely sorry to hear about the disappointment during your stay.We apologize for the inconvenience caused by the misinformation regarding the restaurant's proximity. The cab recommendation made was not about the distace but because the restaurant's street is quite dark and some people have difficulties finding it.It is disheartening to learn about the unnecessary cab expense and the dismissive response from our receptionist when you brought it to their attention.This falls short of the service standards we strive for, and we sincerely apologize for the frustration this may have caused.We take your feedback seriously and will address this issue with our team to ensure that such incidents are avoided in the future. If there is anything we can do to rectify this situation, please feel free to contact medirectly. We genuinely value your input, and we hope to have the opportunity to make amends and provide you with a more positive experience in the future.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

gerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, staff couldn't be more helpfull.
Stayed 4 nights in Oct 2023
Response from Andreia Favoretto on Nov 6, 2023
Dear Gerald,thank you for taking the time to share your positive review of our hotel. We greatly appreciate your feedback and are delighted to hear that your stay was a pleasant one. Your kind words will be shared with our team as it serves as motivation to continue delivering excellent service. Once again, we appreciate your feedback and thank you for choosing our hotel. We hope to have the pleasure of welcoming you back in the future for an even better experience.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, very friendly
Stayed 2 nights in Oct 2023
Response from Andreia Favoretto on Nov 6, 2023
Dear Isaac,Thank you for taking the time to share your positive review of our hotel. We greatly appreciate your feedback and are happy to know that you enjoyed your stay with us. We hope to welcome you again as our dear guest in the near future for an even better experience.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

8/10 Good

Thomas

Stayed 1 night in Oct 2023
Response from Andreia Favoretto on Nov 6, 2023
Dear Thomas,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Andreia Favoretto on Nov 6, 2023
Dear Alberto,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

8/10 Good

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing, but if you want to get there by foot you’ll spend a lot of time, because they don’t have any public transport to the hotel. Around the hotel is very dirty and while you’re walking you’ll see many abandoned buildings, the only way to find is using maps or GPS.
Stayed 2 nights in Oct 2023

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern
Pros: Clean & modern hotel. The room was super big and luxurious. Shuttle bus was useful Cons: quite far from Milan city centre. Would not recommend eating in the restaurant there.
Stayed 2 nights in Sep 2023

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, clean loved it
Stayed 3 nights in Sep 2023
Response from Andreia Favoretto on Nov 6, 2023
Dear Linda,thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay at our hotel. We hope to have the pleasure of welcoming you back on your next visit to Milan and we'll be more than happy to assist you with anything you may need. Warm regards, Andreia Favoretto Quality & Guest Relations Manager

10/10 Excellent

Ana Sofia

Stayed 2 nights in Sep 2023
Response from Andreia Favoretto on Nov 6, 2023
Dear Ana Sofia,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

8/10 Good

Lucia

Stayed 3 nights in Sep 2023
Response from Andreia Favoretto on Nov 6, 2023
Gentile Lucia,grazie per aver scelto Quark Hotel Milano e per aver condiviso con noi la sua valutazione positiva! Speriamo di avere il piacere di darle nuovamente il benvenuto nel futuro prossimo per offrirle un soggiorno ancora più piacevole.I migliori saluti,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 7 night stay
Lovely hotel, very clean, friendly, helpful and convenient for commuting. Breakfast was very good lots of choice. Stayed for one week, would definitely recommend.
Stayed 7 nights in Sep 2023
Response from Andreia Favoretto on Nov 6, 2023
Dear Guest,thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay at our hotel. We hope to have the pleasure of welcoming you back on your next visit to Milan and we'll be more than happy to assist you with anything you may need. Warm regards, Andreia Favoretto Quality & Guest Relations Manager

8/10 Good

Zion

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Sep 2023
Response from Andreia Favoretto on Nov 6, 2023
Dear Zion,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

8/10 Good

Dennis A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Andreia Favoretto on Nov 6, 2023
Dear Dennis,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Andreia Favoretto on Nov 6, 2023
Dear Marian,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I pleasantly surprising hotel, clean and very comfortable
Stayed 1 night in Aug 2023
Response from Andreia Favoretto on Nov 6, 2023
Dear Andrew,Thank you for taking the time to share your positive review of our hotel. We greatly appreciate your feedback and are happy to know that you enjoyed your stay with us. We hope to welcome you again as our dear guest in the near future for an even better experience.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

shardad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Andreia Favoretto on Aug 24, 2023
Thank you for your wonderful review of our Quark Hotel Milano!We are delighted to know that you had a great experience with us and that you enjoyed your stay.We look forward to welcoming you back for another great stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Duttwinder, Liverpool

Very nice rooms, spacious,cleaned, Breakfast was excellent,staff is very helpful.
Stayed 2 nights in Aug 2023
Response from Andreia Favoretto on Aug 24, 2023
Dear Duttwinder,Thank you for your great review of our Quark Hotel Milano!We are delighted to hear that you had a pleasant experience and that you enjoyed your stay.We look forward to welcoming you back for another wonderful stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

8/10 Good

Jeffrey, Woodside

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property seems fairly new in operation. It would have helped if hotel location, relative to public transportation, was disclosed in the hotel description. It is quite a stroll from the metro/bus stations (15- 20 minutes). A shuttle was available to and fro at certain times, but they charged 2 euros; it should have been complimentary. The tv/cable connection in the room was discontinuous. The water temperature in the shower could not be contained- it goes through a cycle of warm to hot to very hot to cold to very cold and back. Takes 2-3 calls (30 to an hour wait) to the front desk to get something addressed or fixed in the room
Stayed 5 nights in Aug 2023
Response from Andreia Favoretto on Aug 21, 2023
Dear Jeffrey,Thank you for choosing Quark Hotel Milano and for taking the time to share your review with us.Indeed, our hotel has only opened its doors a few months ago, and we greatly appreciate your feedback as it helps us understand our guests' needs and improve our services.We understand your concern about our location. While we are not centrally located, there are convenient transportation options available. There is a bus stop located 500 meters away from the hotel, and a tram stop a little further (1 km away). The shuttle service to and from the subway station was recently introduced, and we have duly noted and considered your comment on this.We sincerely apologize for any inconvenience caused by the issues you encountered with the TV connection and water flow, and particularly for the time it took to resolve these matters.Please rest assured that we are diligently working to prevent such situations from happening again.We genuinely hope that you might consider giving us another chance in the future so that we can provide you with a significantly improved experience.Thank you once again for sharing your valuable feedback.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Friendly staff and excellent service. breakfast was amazing. We enjoy our stay
Stayed 1 night in Aug 2023
Response from Andreia Favoretto on Aug 21, 2023
Dear Jose,thank you so much for choosing Quark Hotel Milano and for taking the time to share your positive experience with us! We are thrilled to know that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

8/10 Good

Jeinny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! But far from amenities nothing around
Stayed 2 nights in Jul 2023
Response from Andreia Favoretto on Aug 21, 2023
Dear Jeinny,thank you for choosing Quark Hotel Milano and for sharing your feedback with us.We are sorry to hear that our location has not met your expectations. During the month of August we are in the high peek of the summer vacations and Milan becomes much more quiet since many activities close for holidays, specially in neighborhoods out of the city centre.Quark Hotel Milano is located in a very greenery part of the city, and area that is in full development, just 4 km away from the Duomo, and even though public or private transportation is needed to reach downtown there are many mobility options.We hope that despite that, you had an enjoyable stay overall. If your travels bring you back to Milan, we would be more than happy to welcome you again and offer you an even better experience. Warm regards, Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family apartment. Great breakfast
Stayed 1 night in Aug 2023
Response from Andreia Favoretto on Aug 21, 2023
Dear Jonathan,thank you for taking the time to share your positive review of our hotel. We greatly appreciate your feedback and are happy to know that you enjoyed your stay with us. We hope to welcome you again as our dear guest in the near future.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Yanira Patricia

Stayed 1 night in Aug 2023
Response from Andreia Favoretto on Aug 26, 2023
Dear Yanira Patricia,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Andreia Favoretto on Aug 24, 2023
Dear Robert,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

8/10 Good

Ashwini

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property , very spacious rooms , good air condition and very clean
Stayed 1 night in Jul 2023
Response from Andreia Favoretto on Aug 24, 2023
Dear Ashwini,thank you so much for choosing Quark Hotel Milano and for taking the time to share your positive comments with us! We are thrilled to know that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Gunay

Stayed 2 nights in Jul 2023
Response from Andreia Favoretto on Aug 24, 2023
Dear Gunay,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Evelyn

Traveled with family
Liked: Amenities
It’s far from the center site however they do provide shuttles and call taxis if needed. The food was terrible. But the experience overall was great. Clean and friendly staff
Stayed 7 nights in Jul 2023
Response from Andreia Favoretto on Aug 24, 2023
Dear Evelyn,thank you for choosing Quark Hotel Milano and taking the time to share your feedback regarding your recent stay at our hotel.We are happy to know that you enjoyed your stay with us although we regret that our dining options did not meet your taste. We take your comments seriously and are continuously reviewing our menu offerings to ensure they align with our guests' needs.We hope to have the chance to welcome you again in the future for an even better experience.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Sabbir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a new property with experience staff. Will def come back to stay again.
Stayed 2 nights in Jul 2023
Response from Andreia Favoretto on Aug 24, 2023
Dear Sabbir,Thank you for your kind review of our Quark Hotel Milano!We are delighted to hear that you had a positive experience with us and that you enjoyed your stay and moreover thrilled to know that you plan on returning to our hotel whenever you visit Milan. Your loyalty means a lot to us, and we can't wait to welcome you back for another wonderful stay.If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

chakir

Stayed 4 nights in Jul 2023
Response from Andreia Favoretto on Aug 24, 2023
Dear Chakir,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

8/10 Good

Abdul Rauf

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its good
Stayed 1 night in Jul 2023
Response from Andreia Favoretto on Aug 24, 2023
Dear Abdul Rauf,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities
First class
Stayed 1 night in Jul 2023
Response from Andreia Favoretto on Aug 24, 2023
Dear Johnnie,thank you so much for choosing Quark Hotel Milano and for sharing your positive review with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

4/10 Poor

Vishal

Traveled with family
Liked: Cleanliness
Modern building in the middle of nowhere. Okay if you have a car but otherwise away from general activity. The mosquitoes in the area and even in the lobby were unrelenting.
Stayed 1 night in Jul 2023
Response from Andreia Favoretto on Aug 24, 2023
Dear Vishal,thank you for choosing Quark Hotel Milano and sharing your feedback with us. We are sorry to hear that your stay didn't meet your expectations.Our hotel is in an area of Milan that is in full development, near the Bocconi University, and just 4 km from the Duomo. It is a very greenery part of the city, and even though public or private transportation is needed to reach the city centre there are many mobility options. As a matter of fact, even though the closest bus stop is only 500 meters from our hotel, we are aware that not everyone appreciates having to walk 10 minutes to reach the nearest public transportation stop that leads directly to the city center. For this reason, we offer our guests a shuttle service to and from the nearest subway and tram stop.Regrettably, our lovely city is experiencing a mosquito problem during this season. Our Quark hotel is situated in a green area, which can be enticing for insects. We are actively addressing this issue through pest control measures and have equipped our rooms with mosquito repellent burners for the convenience of our guests.We hope you can consider giving us another chance in the future for a much improved stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Pamela

Stayed 1 night in Jul 2023
Response from Andreia Favoretto on Aug 24, 2023
Dear Pamela,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

Craig

Stayed 2 nights in Jul 2023
Response from Andreia Favoretto on Aug 24, 2023
Dear Craig,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

2/10 Terrible

ketan, san diego

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Andreia Favoretto on Aug 24, 2023
Dear Ketan,thank you for choosing Quark Hotel and taking the time to share your review with us.It looks like we fell short on meeting some of your expectations, we would love to have the chance to know more about it. If you would be so kind to contact us directly it will be our pleasure to hear your input and use it to improve the quality of our services.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

10/10 Excellent

EWA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Andreia Favoretto on Aug 24, 2023
Dear EWA,thank you so much for choosing Quark Hotel Milano and for sharing your positive evaluation with us! We hope to have the pleasure of welcoming you back in the near future, and we look forward to providing you with an even more enjoyable stay.Warm regards,Andreia FavorettoQuality & Guest Relations Manager

8/10 Good

Jaime

Stayed 2 nights in Jun 2023