“I am writing this to express my disappointment with regards to the handling of our recent reservation at the Hampton Inn, Thunder Bay.
Our reservation was at the rate of $238 / night.
We have arrived very late at the hotel, due to circumstances beyond our control. Once there, we were shocked to learn that the receptionist had canceled our reservation. To re-instate it, the receptionist offered a more than double rate. Given the late hour of the night, having been on the road for over 15 hours,...
“I am writing this to express my disappointment with regards to the handling of our recent reservation at the Hampton Inn, Thunder Bay.
Our reservation was at the rate of $238 / night.
We have arrived very late at the hotel, due to circumstances beyond our control. Once there, we were shocked to learn that the receptionist had canceled our reservation. To re-instate it, the receptionist offered a more than double rate. Given the late hour of the night, having been on the road for over 15 hours,...
Mircea