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"The customer service is great, very attentive and helpful."

"TOTALLY FIVE STARS HOTEL- The second you walk into this hotel the smell of clean linen and fresh field flowers surrounds you like a comfy security blanket. The pristine clean lobby is sheer luxury. Location is optimal for shopping and site seeing. "

"Very convenient location close to main Hiroshima station and the local tram line. Close to lots of dining options. Had great travel brochures in lobby. "

"Overall good, quick stay."

"Service was extraordinary helped me recognizing that I made a mistake about my time for my flight leaving for home."

"Great location, gorgeous room with 3 spacious singles and a welcome drink in rooftop bar."

"Overall it was a great location to stay. Very convenient that the bus stops were right beside the hotel. They hosted a nice lobby setting from 3-9pm that had coffee and finger foods so it was a good welcoming experience."

"Very nice staff (they don’t all speak English though, but with Google translate and some basic Japanese, it was not an issue), very clean rooms and hotel, comfortable beds, lots of toiletries available, and plenty of free drinks and snacks. Very nice location too. We were also able to do laundry!"

"This hotel had such a luxurious feel to it. The staff was friendly and helpful, offering a spotless and spacious room within walking distance to a Pokémon store, Hiroshima station, and various shopping and dining options. We enjoyed our stay and would recommend this hotel to others."