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"The staff were courteous, willing to answer all the questions I had while checking in and even made sure to get me a room in my preferred area. Was also able to get my keycard recoded in the morning after it stopped working."

"We had a great and actually an affordable stay during the Christmas season. The service was excellent, and the rooms were very clean, modern, and felt quite new. Overall, it was a really great experience for our family and cocker spaniel, who was lovingly spoiled from the staff. One thing to be aware of is that the parking around the hotel felt a bit sketchy and was not ideal to overnight park. Because of that, we decided to use the valet service, which was absolutely worth the money and made us feel much more comfortable. Super pleasant and memorable stay. We would definitely recommend staying here and will return again!"

"The room is clean and it comes with free breakfast and free parking. "

"Overall, a great stay."

"Yes"

"First time staying here. It was nice. "

"The best part of this hotel is that the pool/hot tub and gym are 24/7. That’s pretty cool. "

"Yes it’s good"

"We travel 5-6 times a year.. We were greeted by Nas, he provided the best check in experience I've had at any hotel. He was genuinely caring and kind, we were happy with the hotel within a minute of talking to him. He made sure we were taken care of and knew everything about the hotel. He asked what we were interested in and then drew a map showing the appetizers, drinks, hot cocoa, how to get to the spa from our room. I recently invited my back, so he switched our rooms and our us right next to the elevator so I wouldn't need to walk too far. The other staff were great too. We watched at 10pm as a little girl started crying when they ran out of hot cocoa and two employees jumped up and ran to take care of the her. The room was great, they are a nice size and a really comfortable space to be in. The hotel is clean and well cared for. Good parking, safe area, lots of restaurant options around. This hotel will be our first choice in Spokane/Spokane Valley moving forward."