Aparthotel

The Shaza

4.5 star property

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Take advantage of a free breakfast buffet, a terrace, and a coffee shop/cafe at The Shaza. For some rest and relaxation, visit the steam room. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and dry cleaning/laundry services.

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Kitchen
  • Parking included
  • Restaurant
  • Air conditioning
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About this property

The Shaza

  • Luxury family-friendly aparthotel near Bamburi Beach
  • Consider a stay at The Shaza and take advantage of a free breakfast buffet, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the steam room. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
  • Additional perks include:
    • 3 outdoor pools and a children's pool
    • Free self parking
    • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a billiards/pool table
    • Barbecue grills, luggage storage, and meeting rooms
  • Room features
  • All 52 rooms feature comforts such as air conditioning and bathrobes, as well as thoughtful touches like free internet and safes.
  • Other amenities include:
    • Bathrooms with jetted tubs and free toiletries
    • LED TVs with premium channels
    • Balconies or patios, kitchens, and refrigerators

Similar properties

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 10:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators

Frequently asked questions

Does The Shaza have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is The Shaza pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Shaza?

Check-in start time: 11:00 AM; Check-in end time: 10:00 PM.

What time is check-out at The Shaza?

Check-out is at 10:00 AM.

Does The Shaza provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 30.00 per vehicle applies.

Where is The Shaza located?

This family-friendly Mombasa aparthotel is located in Shanzu, within 3 mi (5 km) of Bamburi Beach and Mombasa Go-Kart. Haller Park and Mtwapa Mall are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Verified traveler

This hotel is a fraud and with the cooperation and support of Expedia is stealing people's money. I booked and paid for a stay. Only upon arrival, the hotel refused the booking claiming they had no knowledge of the reservation and if fact no contract with Expedia. Now Expedia refuses to refund my money.
Stayed 2 nights in Jun 2019