“A friendly and healing environment with friendly service, well designed structure, lovely little thing such as natural shampoo. However triple bed room, as my personal idea is a little bit small. In general, everything is enough for warm family vacation.”
“친절한 직원들의 꼼꼼한 서비스에 감동받았습니다. 호텔에는 곳곳에 꽃들이 심겨 있어서 보기에 좋습니다. 통풍이 잘 되어 쾌적하고 유럽식으로 꾸며진 호텔룸이 훌륭합니다. 단지 시내와는 약간 거리가 있어 택시나 오토바이크를 빌려타고 이동해야합니다만 그럼에도 불구하고 다시 이도시에 간다면 황록빌라호텔에 머물겠습니다.”
“Clean hotel. Good customer service but don’t have gardens view as described on website.
Very disappointed about the view around with the dirty roof of neighbors and a haunted house next door..”
“My experience at Kim resort was anything but smooth.
Hieu and Thuy were great and had I dealt with then from start to finish, i would have likely given this a 5 star rating, but Hong is the reason why this review will only get 3 stars. Here is the story:
Upon arrival for checking in, i was advised by the receptionist on duty (named Hong) that I would need to pay more for the 3 kids that accompanied me and the family to the resort. I had booked the entire 3 bedroom villa which says sleeps 9, and...
“Gia đình chúng tôi đã có kỳ nghỉ tuyệt vời ở Kim Ngân Hills Resort. Tôi đặt villa 4 phòng ngủ nhưng chị chủ đã nâng cấp villa của tôi lên villa lớn hơn có 5 phòng. Một buổi tối trời mưa, chúng tôi quyết định ăn đồ nướng tại resort, chị Ngân đã tận tay chuẩn bị bữa đồ nướng và lẫu nấm gà. Trời mưa lạnh mà đồ ăn nóng quá ngon. Cám ơn đã cho chúng tôi kỳ nghỉ tuyệt vời.”
“Instead of this villa we stayed at a smaller villa because apparently the Phu Luc was already reserved. The other villa was in a good location and still comfortable, however it would have been nice to have stayed at the larger location that I paid for. I'm not really sure what the price difference would have been. But totally not a cool experience.”