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“Location great. Staff great. Very clean. But under needed updating. The new mattresses were in the walkways. Painting needed attention. Some better decorations as this is really a beautiful property and should shine. Very comfortable bed by the way. Would recommend and will definitely go back to again.”

“As expected. . ”

“Great location. Room spacious and clean. Bed and pillows very comfortable. Staff friendly. We didn’t use any amenities. I wish breakfast went until 10 especially for a Sunday. It was done by 9:30 so we didn’t get a chance to eat at the hotel before getting on the road. ”

“Not impressed with the appetizers at the bar. Overall experience was great though. ”

“The property is maintained decently and the staffs are friendly. House keeping was done well. ”

“Location was great, hotel and room clean”

“Mediocre for price ”

“My stay was disappointing. I had to wait until 4 PM to check in because my room wasn’t cleaned. The hotel seems to cater mostly to blue-collar workers, with many work trucks in the parking lot. One major issue is that rooms are only cleaned once a week, which was not disclosed when booking. This should be clearly stated so guests know ahead of time. The internet is very poor, especially if you need it for work, and the front desk said there was nothing they could do. Overall, the hotel did not...

“No amenities worth mentioning. No clock. No phone. The room needed vacuuming. The curtains were falling down in several places. No guide for TV channels though they did bring me a paper list when they saw my review on another website. The staff was pleasant and kind during check-in.”

“Hallways were extremely dirty, trash lying on the carpet. Sheets on the bed were stained as well as pillow cases. TV would freeze every few seconds. Water pressure in shower was extremely poor. On our last day I also saw a roach on the mirror. Would not recommend staying here.”

“Friendly and professional employees ”

“Clean room, very kind staff. AC and plumbing wet”

“I made my reservation for Woodspring Suites months in advance, but 10 minutes before I got there (9PM), they cancelled my reservation to give to someone else when all the hotels in the area were full due to a convention, meaning I had to hunt for an extended period of time to find a replacement. Very much not happy about them not honoring my reservation. Also, I have to wonder about safety on the property, as all entrances to the lobby are locked 24/7.”

“We were very comfortable at this hotel and we enjoyed the breakfast and coffee. ”

“Rooms were clean but nothing special. Breakfast was just ok.”

“Staff was very helpful. ”

“Very nice room with a sitting area, desk, dressing area, fridge, mostly accessible bathroom, comfy bed. Would definitely stay again.”

“Excellent place to stay!!!!! Very clean and accommodating room!!!!”

“Clean room, friendly staffs, and very convenient location to the Richmond airport.”