“With the exception of the location and staff Luka and Belen, the stay was not what I expected. Immediately outside the front of the apartment was not attractive, there was a puddle of dirty water and a delivery for a local restaurant/hotel, there was no working TV, the electric went off twice and the WiFi had to be used from a nearby restaurant. Disappointing.”
“Ten nights with our family in August 2026. The setting is exceptional, no argument there, and it is the only thing that gave us no trouble.
Fees that were never disclosed at booking were charged on arrival and presented as compulsory, which they were not. No proactivity afterwards: you have to chase the hotel yourself, several times, to get any answer.
Technical problems at every level, in both rooms we stayed in: faulty room access, water cut off mid shower, damp and the smell that goes with...
“There were a few issues with the room, safe wasn't working on our arrival but staff fixed it quickly. The room was in need of some TLC just a few tweets and it would have made all the difference. IE: more cooking utensils, a microwave and a toaster.some extra plates and cups etc. The room also just needed a good clean as was dusty but minor issue. Staff were friendly and helpful. Entertainment would be great as in the evening if you want to stay in thereis just music in the background and you...
“La habitación familiar era perfecta, las instalaciones modernas y el servicio del personal muy bueno. Lo único que necesita mejorar es la limpieza, tienes que pedirles que hagan y estarles diciendo, un día solo cambiaron las bolsas de basura y no hicieron las camas, ningún día lavaron los trastes, y a veces dejaban una cama sin hacer”