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“Seriously unimpressed by the lack of help and assistance from the host to cancel, with nearly a weeks notice prior to our intended stay. We also found that some of the information provided on the property listing at the time of booking to be somewhat questionable, suggesting a cabin size of 215 sq ft and containing a bathroom, which we now understand relates to facilities in a separate building on the property. We will not be booking again.”

“It was a pity that the property that was described as at Welshpool. it was not and there was no bus service. The cost of a taxi was prohibitive. The Hotel in Welshpool refused my debit card by processing it incorrectly. I spent the night in a shed of an abandoned house. Enjoyed the breakfast at the Greggs in Welshpool the next morning.”

“Avoid at all costs, we arrive and left refusing to stay. "Glamping pod" was in a terrible condition, hardly cleaned and falling to bits. No towels provide, bed was unmade on arrival, hot tub was not cleaned let alone heated for arrival. Was definitely not as advertised, a break to relax and recharge. Shocked Expedia continue to list.”

“No one in shop or office to report issues to, I txt the owner on Friday morning & they didn’t even open it until after we left on Saturday morning. No bathroom lights working, no outside light by hot tub and no covering over it to protect from weather/trees, so it was not used. No heating for night time so the hut was really cold, it was a good job I took extra bedding. ”

“The owners don't communicate. Place was not cleanwith lots of things broken, including, shower, toilet and taps and door and steps up to it. Mold all over. Smelt terrible. Not vaguely as described. Only stayed one night as too late to find anywhere else. Asked for discussion on refund. They will not respond. Was also impossible to get in touch with Expedia to try and sort out. They only provided the full details of venue two hours before check in after constant ringing and messaging. I suggest...

“No check in information received, when I contacted the host was told ‘it’s not hard it’s left unlocked’ during our stay the host walked past us several times to feed the llamas head down, didn’t even say hello, text to ask how to use the gas fire during our stay and no response, was made to feel very unwelcome. Shame as the shepherds hurt is nice”