모세스 코타인, 노스 웨스트의 수영장이 있는 호텔

“Staff morale low and initiative and service was poor at times. Breakfast has deteriorated and not in keeping with 5 star service. Rooms need updating.”

“스태프들이 불친절하였고 식당은 리모델링 중이라 어수선하고 아이들에게 위험해 보였다.”

“Great room, clean sheets and towels, but it would be great that before guests arrive they should have the fridge on and also provide an iron and enough utensils.”

“Very disappointing experience from start to finish. Upon arrival, the person at the front desk was not aware of our reservation. We had to spend more than 15 minutes proving that we had indeed booked a room at this hotel. Once we finally accessed the room, several issues became apparent. There were no towels available, and when we asked for assistance, the staff was unable to help, forcing us to find towels ourselves. The overall cleanliness of the room was poor, with cockroaches present, which...

“I spent a wonderful time with my family over the weekend and my kids wants to come again and stay here. It was awesome!!! But it leaves that the room is small for a family of 4.”

“위치, 주변경관은 좋지만, 객실편의시설 (난방, 드라이어, 슬리퍼 등)이 안좋아서 불편함.”

“Everything was very good. the staff were attentive and catered for your every need. The hotel has a good selection of restaurants and of course there is the casino. There is also a nice pool with a bar and a food oulet. The only gripe I did have was that the hot water was seldem more than tepid. I reported this on occassions but to no avail. A short walk away is a shopping mall with more eateries and shopping.”