“I had a wonderful stay at this hotel! The atmosphere was welcoming, the rooms were clean and comfortable, and the staff were friendly, professional, and always ready to help. Every detail made the experience special, and I truly appreciated the attention to guest comfort and satisfaction.
The location was great, and everything was well organized. It was the perfect place to relax, unwind, and enjoy my stay. I would definitely recommend this hotel to anyone looking for comfort, excellent...
“Thanks 🙏 to the guests relationship manager for contacting me and providing me with an extra bottle of water. FYI, the hotel policy in-room is strictly 1 bottle per day, also 1 teabag and 1 instant coffee sachet. If you need more water (93 F degrees here since it’s summer, I guess everybody would) then make sure to bring some extra bottles or buy it from the hotel restaurant.”
“A very nice, exceptionally clean hotel! Everything felt fresh and well cared for, making it a pleasant place to stay. Ammar, the reception manager, was very welcoming and made us feel right at home. I really enjoyed my visit and would happily recommend it to anyone looking for a clean, welcoming hotel.”
“Very nice place, on the Nile directly, nights was so relaxing, the spot itself deserves 5/5, but with one issue that bothered me was hot water for shower, no hot water was annoying.
4/5 overall ”
“Very disappointing and poor handling of problems
We stayed for three nights. During the second day, the water was shut off for more than a full day. Til the next day...
We could not shower. We could not use the taps. We could not even flush the toilet.
My mother had to go downstairs and ask what was going on. We were told that a pipe had broken. Nobody informed us before we asked. Nobody offered us another room or any other solution.
We also called Omar, who was supposed to be responsible....
“La chambre de luxe trois lit avec mini bar inclus n’existe pas la description était erroné.
Description aurait du être petite chambre deux lit simple avec petit frigo vide.
Sale de bain pleine de moisissures avec douche avec trous dans le fond ce qui inonde votre sale de bain gens qui fume à l ’intérieur .tapis sale à l’intérieur et a l’extérieur insalubre bateau qui vous intoxique avec la vapeur d’essence chaque soir quand il part pour deux heures en balade sur le Nil et la musique commence avec...