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"Loved the private hot tub in the room. Hated that they didn't have room service or vending machines after the restaurant closed. We couldn't even get Uber Eats delivered; not much was open around the hotel."

"Recommended! It is a relaxing and peaceful place to stay. We upgraded our room and definitely worthy because we enjoyed our private onsen with beautiful scenery. The onsen is the best we ever had in Japan. "

"Brilliant stay. The staff, Raven in particular went out of her way to make our stay delightful "

"A very thoughtful set up and breakfast is way better than how they advertised it. Very comfortable bed and pillows. Free shuttle to Kawaguchigo station but only 20 min walk if you want to do it. A 7 min walk to a grocery stores which open kind of late at 9am. Not too many restaurants around so plan accordingly. "

"Very nice roof Terese’s where we could see Mt Fuji to it best! Love our quiet stay."

"Beautiful property. Hot springs were very nice and meals were out of this world. "

"Everything is great!"

"Absolutely gorgeous hotel. The rooms were spacious and well thought out. We stayed just one night but could easily have spent more time at the hotel and exploring the area."

"Really large rooms and beautiful view of the lake. One of my favorite hotels. The free shuttle bus from the train station helps a lot."