Find hotels near Mount Tsubakuro Trail, Azumino from ₩124,788

"We had a very pleasant stay at this hotel. Everything about the room was very comfortable and we highly recommend staying here. The hotel staff went above and beyond to help us when we encountered an issue with ETC along the way to this hotel in our rental car. (The issue had nothing to do with the hotel.) We asked the front desk how we should handle this issue as tourists and their staff and management went out of their way to make several phone calls on our behalf with the ETC staff and our rental car company explaining what happened. The hotel manager even said that if our rental car company or ETC gave us any issues when we turn our car in, to reach out to him directly and he would help us which was a very compassionate gesture to offer us. Not only will you get a nice and comfortable hotel room if you stay here, but you will also have very emphatic and friendly staff who will go above and beyond! We are very thankful to the hotel management and staff for taking such great care of us! "

"The free night time ramen was very tasty! All day coffee was good too!"

"Fantastic stay which totally exceeded my expectations! Location: * Convenient: about 5-7 minutes walk from Matsumoto Station and Matsumoto Bus Terminal * About 15–20 minutes walk from the main attractions like Matsumoto Castle * Lawson and Family Mart convenience stores at your doorstep * Safe and quiet neighbourhood Rooms: * The room was surprisingly spacious and very clean * Beds are really comfortable * The hotel provides guests with their owj junbei to wear in the room and around the hotel premises Amenities and service: * Staff were very friendly and helpful; check-in was a breeze * I was totally amazed at the buffet breakfast which featured such a delicious variety of Japanese dishes. Really really good and one of the highlights of my stay I would strongly recommend this hotel to anyone staying at Matsumoto! "

"The entire Roykan was very clean and comfortable. The staff was personable and we had the best time getting to know them and their families. They all were extremely kind and we were most thankful for their friendship."

"It was hard to appreciate the full experience as the staff did not have an English translation for key protocol or amenities (I realise it is noted when booking that staff don’t speak English ) But to move forward and guests to experience the full Onsen experience this would be an enhancement The room was spacious but suffered from condensation and could do with some more up to date Electrical points "

"Good"

"Excellent service and the food is amazing. A must stay!"

"Very friendly and helpful front desk. The tatami room was very clean as was the bathroom and private onsen on the terrace. Both the Kaiseki dinner and breakfast were excellent with seamless service. A very nice stay at an excellent hotel in an out of the way village."

"Its proximity to the ropeway was the biggest catch. They have a true onsen but sadly people are naked and don’t wear clothing and modesty is not followed . The staff are great and speak good English. The breakfast is generous but doesn’t quite fit the foreign pallet . Recommendation is that enjoy the delicious bakery items in the ropeway eateries ."