Search Cottages in Mtwapa

"I was very happy to be back at the Sapphire. Room condition and surrounding area may disappoint some western travelers. Staff and service will not. "

"Rooms are extremely clean, staff is very professional and the view is magical. Wide selection of different food is a plus "

"Alll was great"

"It was nice and clean. The staff are great and helpful."

"Loved this property. Super cute little places to stay. Staff were very helpful. Good communication. Food was great! Honestly, nothing bad to stay. I hope to come back some day. Loved it! "

"The pool is fantastic and tte beach was very nice. "

"After leaving another property because it didn’t meet my standards, my boyfriend recommended this hotel. When we pulled up, I already knew we were in for a treat! The front desk personnel was so pleasant and treated us like royalty. The room was GORGEOUS and overlooking the creek which made for a wonderful view. The pool was refreshing, the drinks were refreshing and the food was exceptional! Thank you for making Mombasa memorable for us! I will definitely stay here again when I’m on this side of the world. 10/10!!!"

"I enjoyed my stay"

"Horrible customer service, 1st property ever I booked on Expedia and got a downgrade as a Platinum Member. From a deluxe villa to an apartment and was told I got it cheaper than what it's supposed to be but I guess they don't understand Platinum privileges on Expedia or Hotels.com and they don't work to international standards. No principle and professionalism and they have different prices for themselves than what you see on Expedia or Hotels.com. Was told to add money on top of what I paid on Expedia for the Deluxe villa I booked for, I've never experienced anything like this to wherever I've booked and traveled around the world in summer and other seasons. They couldn't honor my second booking after 3 days either for my family members which I had already paid for so I had to cancel and wait for my refund from Expedia. "