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“Clean, comfy bed, good breakfast”

“Other”

“Poor choices of breakfast”

“Renovation still going on in the lobby but the rest of the property was beautiful. Laminate flooring in the rooms is fabulous. So easy to keep clean. Lots of well placed outlets. Both men I encountered at the desk were pleasant and helpful. Location great for visiting New River Gorge NP.”

“The bathroom was almost too small to turn around in. No water pressure in the sink.”

“The only good thing about this hotel was the breakfast. Otherwise, it is absolutely awful. The rooms are dirty, the furniture is stained, and the hotel is clearly not maintained. We had to request a room change as the first room had a pungent, musty smell as if it were recently flooded. Upon leaving I asked for a receipt to show that I had not made any incidental charges to the credit card authorization they took. I literally had to argue with the front desk representative to get one. This...

“DO NOT BOOK AT THIS PLACE! I arrived at night in the pouring rain after a long day of driving. The office was locked, with a note on the door saying to call this number. When I called and asked to check in, I was told they had no rooms because of a “water problem”, despite the room already being booked and paid for in advance. I was left stranded with nowhere to stay, and the guy could not have cared less. I said, “You couldn’t have called people to give them a heads up so they could make other...