Find Luxury Hotels in Mystic - New London, CT

"Room was not equipped with trash bags for trash. As soon as we stepped off the elevator, there was an overwhelming musty, mold like smell like there had been a leak somewhere and the rugs were not properly cared for after. Our room thermostat was broken and unable to hold a steady temperature making it either extremely cold or extremely hot in the bedroom part of our suite. The refrigerator did not keep our drinks cold and the TVs did not function properly. "

"It was amazing ! Especially the breakfast such variety and friendliness ! Thank you ❤️"

"This was no more than a three star hotel at best. At all levels. Will not book here again. "

"Clean great staff"

"Did not have breakfast but everything was great .. "

"Yes. I like going to micro it is very convenient when I travel to that area"

"Breakfast was awesome "

"Best hotel in the area"

"I was very surprised at the upkeep off the property and room, it was poor condition. Furniture of the room was not appealing at all, heavily damaged tables, the condition of the bathroom tub was horrible and looked dirty, I barely wanted to shower. There was hair that did not even belong to me on the floor when we got into our room on the bathroom floor, very discouraging to make myself comfortable in the room. I was very upset and disappointed as this was suppose to be a Hyatt hotel. I was shocked at the condition of the rooms. "