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Shiga Grand Hotel

3.0 star property
Travelers find peaceful refuge in the Japanese Alps, where natural beauty surrounds them while delicious meals and genuine hospitality recharge their spirits

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The Shiga Grand Hotel offers a true escape in the Japanese Alps with its tranquil gardens and therapeutic spa tub. Guests can easily stay connected with in-room WiFi after skiing, then sample authentic regional cuisine at the on-site restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 9:30 PM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in Half Board rates must check-in by 18 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Shiga Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shiga Grand Hotel?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Shiga Grand Hotel?

Check-out is at 9:30 PM.

Where is Shiga Grand Hotel located?

Located in Shiga Highlands, this hotel is within a 5-minute walk of Ichinose Family Ski Area and Shiga Kogen Ski Area. Tanne no Mori Okojo Ski Resort and Ichinose Diamond Ski Resort are also within 15 minutes.

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Reviews

Reviews

7.8

Good

7.4

Cleanliness

8.0

Location

7.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 4 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities
Staff very nice and it was a great bonus that most reception staff had fantastic English language skills.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
トイレが、洋式少なく和式だけの階あり、感想室もスキーブーツを置いておくと取られそうなオープンな感スペース、室内まで持っていく手間必要でした。
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service

スキー旅行で利用しました。

乾燥室のスキー板を置く場所が、あまり良くなかった。受付も人がいなくて、待たされる。でも対応は、良いです。
Stayed 3 nights in Feb 2019
Verified

8/10 Good

MICHINOBU

Liked: Cleanliness, staff & service, room comfort

志賀高原スキーの定宿!!

志賀高原にスキーに来る際は何度か利用しています。チェックイン時間前に到着しても車も止めさせてもらえるし荷物も置かせてもらえるし、チェックアウト後も同様に荷物を置かせてもらえるので心置きなくスキーを楽しむことができました。 食事はバイキング形式でメインがすき焼きの食べ放題でしたが喜んだのは自分だけで子供たちは好きなもの食べていました(笑）
Stayed 1 night in Jan 2019
Verified

8/10 Good

Scott

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Verified

6/10 Okay

mutsuo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018