Decale Jewel Stone Hotel

Property class: 3.5

Choose dates to view prices

Located close to Aga Khan University Hospital, Nairobi and Arboretum, Decale Jewel Stone Hotel provides a poolside bar, a terrace, and a coffee shop/cafe. Indulge in a body treatment, a manicure/pedicure, and a body scrub at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and a playground.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room, 1 Twin Bed, Accessible, Garden View

A hotel room with a bed, a bedside table with a lamp, a telephone, and a decorative item.

Standard Single Room, 1 Twin Bed, Accessible, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

A bed with white linens, a canopy, and a bedside table with a lamp.

Standard Double Room

  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A neatly made bed with white linens and pillows, a wooden bedside table with a lamp, and a dark headboard.

Superior Double Room

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds, Accessible

A neatly made bed with white linens and pillows, a wooden bedside table with a lamp, and a dark headboard.

Twin Room, 2 Twin Beds, Accessible

  • Garden view
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Parklands, a neighborhood in Nairobi, is home to Decale Jewel Stone Hotel. Shoppers can check out City Market, while everyone can enjoy the natural beauty of Central Park and Nairobi National Park. Check out an event or a game at Moi International Sports Centre, and consider making time for Arboretum, a top attraction not to be missed. Visit our Nairobi travel guide
Map
4th Parklands Avenue, Nairobi

What's nearby

  • Diamond Plaza II
    2 min walk - 0.2 km
  • Aga Khan University Hospital, Nairobi
    13 min walk - 1.2 km
  • Aga Khan University Nairobi
    18 min walk - 1.6 km
  • Westgate Shopping Mall
    3 min drive - 1.9 km
  • Nairobi National Museum
    4 min drive - 2.6 km

Getting around

  • Syokimau Station
    36 min drive
  • Nairobi (WIL-Wilson)
    24 min drive

Restaurants

  • Java House - Aga Khan University Hospital
    13 min walk
  • Red Ginger
    9 min walk
  • Parklands 2nd Avenue
    10 min walk
  • Spice Roots
    13 min walk
  • Mugg & Bean
    17 min walk

About this property

Decale Jewel Stone Hotel

  • Hotel near Aga Khan University Hospital, Nairobi
  • Located close to Arboretum and City Market, Decale Jewel Stone Hotel provides a poolside bar, a terrace, and a coffee shop/cafe. Indulge in a body treatment, a manicure/pedicure, and a body scrub at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self parking
    • A roundtrip airport shuttle (surcharge), express check-in, and a front-desk safe
    • ATM/banking services, a 24-hour front desk, and free newspapers
  • Room features
  • All guestrooms at Decale Jewel Stone Hotel offer amenities such as free WiFi and safes, in addition to free bottled water and room service.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • TVs with cable channels
    • Balconies or patios, coffee/tea makers, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 16 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 10 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Frequently asked questions

Does Decale Jewel Stone Hotel have a pool?

Yes, this property has an outdoor pool.

Is Decale Jewel Stone Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Decale Jewel Stone Hotel?

Check-in start time: 1:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Decale Jewel Stone Hotel?

Check-out is at 11 AM. Late check-out is available for USD 20 (subject to availability).

Does Decale Jewel Stone Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 16 per vehicle applies.

Where is Decale Jewel Stone Hotel located?

Located in Parklands, this spa hotel is 0.8 mi (1.3 km) from Aga Khan University Hospital, Nairobi and within 3 mi (5 km) of Central Park and City Market. Arboretum and National Archives are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Decale Jewel Stone Hotel Reviews

5.6

7.0

Cleanliness

6.0

Amenities

7.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location but hotel is run down with unacceptable Health and safety standards. Management did not seem concerned when complaints made. Payment was taken twice and refunded in Kenyan shillings with loss in exchange rate differences and transaction commissions Would not recommend it
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Not a safe place

I stayed int this hotel for a week and did not have a good time. Firstly, for the entire time the pool and court yard area was closed, which was disappointing. Staff was unfriendly, and not helpful and my request for a bin or a hot shower was initially ignored (solved on day 3). I was put into a room on 2nd floor, but within 2 days of my arrival my floor turned into a building site, as all rooms had their doors replaced. On day 3 staff moved me to the 4th floor (not happy to pack up again). However, within 20min of moving into my new (not very clean) room the overpowering smell and firework-like noises from the corridor led me to investigate: the large electric fuse box just in front of my room was exploding with large flames coming out of it and licking up the wall. With no smoke detector or fire alarm in place I run down 4 floors an alerted staff, who then put out the fire and I moved, rather shaken, back into my 2nd floor room. Without me detecting the fire this could have ended really badly (it was past midnight and nobody else was on the 4th floor, so a fire would not have been detected any time soon). I had a sleepless night and was rather disappointed that nobody actually thanked me or offered some sort of compensation for the bad experience (smoke smelling clothes, sleepless nights, no fire alarm). Instead, staff tried to move me back to the upper floors. For the next 3 nights I was told I had to move in the evening but no room was ready... Wont say here again!
Stayed 7 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at a good price

Room was nice and comfortable, breakfast was good (nice selection of fruit, cereal, hot food), no restaurant on grounds (only a bar with a limited selection of food). Close to food shopping (within walking distance). I really liked the fact that this hotel is a vegetarian hotel and does not serve non-vegetarian food or allow non-vegetarian food on grounds.
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Stayed 6 nights in Dec 2023