외관

홀리데이 인 나폴리, IHG 호텔 여행 후기

4 out of 5
홀리데이 인 나폴리, IHG 호텔
Via Domenico Aulisio, Centro Direzionale Isola E6, Naples, NA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 349개" "
평점 8 - 좋아요. 1000개 이용 후기 중 389개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 140개" "
평점 4 - 별로예요. 1000개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 51개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

Lee

좋아요: 객실의 편안함
호텔은 괜찬으나 주위환경 아주 안좋습니다 택시타고 시내나가는데 미터기없이 15유로 달라고함 왕복 30유로…ㅠㅠ
2023년 9월에 4박 숙박함
답변 제공: GM 님, 2023년 9월 8일
친애하는 이씨에게홀리데이 인 네이플스를 선택해 주셔서 감사합니다. 우리와의 경험에 헌신하셨기 때문에 점수가 너무 낮아서 죄송합니다. 저도 알고 있습니다. 저희 위치는 도심의 가장 아름다운 지역과 비교할 수 없으며 귀하의 기대에 미치지 못했다면 죄송합니다. 우리 비즈니스 구역은 기차역과 주요 연결 도로에 가까워 이동이 편리한 위치에 있으며 낮에는 쇼핑과 조깅을 즐기기에 좋은 장소입니다.나폴리에서 다시 고객님을 맞이할 기회가 있기를 바랍니다.친애하는,안토니오 페올라작업 관리자

6/10 - 괜찮아요

BYOUNG SU

가족 여행
침대 중앙 전기소켓 두개 모두 작동 안함 욕실 드라이기 작동 안함 샤워기 고정이 안됨
2020년 1월에 2박 숙박함
답변 제공: GM 님, 2020년 2월 28일
친애하는 BYOUNG SU Holiday Inn Naples에 숙박 해 주셔서 감사합니다. 죄송합니다. 일반적으로 호텔을 즐기 셨지만 일부 측면은 마음에 들지 않았습니다. 우리는 객실 내에서 하우스 키핑을 계속해야 할 필요가있는 등의 장애 또는 부족한 경우 즉시 개입 할 수 있도록 숙박 기간 동안 직원에게 연락하도록 상기시킵니다. 시간을내어 의견을 보내 주셔서 감사합니다.이 기회를 빌어 내 안부를 전합니다. 알레산드로 제미니 아니 매니저

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 편안한 숙소입니다.도심에 걸어갈수 있는 위치가 아러도 관찮다면 좋은 선택이 될거에요
2019년 3월에 1박 숙박함
답변 제공: GM 님, 2019년 5월 3일
소중한 저희 호텔에 대한 귀하의 평가에 진심으로 감사드립니다. 나는 우리와 함께 머물기를 즐겼다는 소식을 듣고 기쁘게 생각합니다. 직원이 자부심을 갖고 있기 때문에 귀사의 의견을 소중하게 생각합니다. 나폴리에서 다시 당신을 맞이할 수있는 기회를 갖기를 바랍니다. 친절 감사합니다, 알레산드로 제미니 아니 총 관리인

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfect hotel
1.reception staff is very kindly 2. breakfast is excellent 3.room condition is perfect. 4 showe boose is good 5. very safety underground parkinglot. 6. restaurant is perfect
답변 제공: GM 님, 2017년 2월 1일
Dear Guest Thank you for your review regarding your stay at Holiday Inn Naples. I was happy to hear your appreciation about our hotel in general, our rooms and our reception staff. Thank you also for your positive feedback regarding our restaurant and excellent breakfast. I hope we will have the opportunity to welcoming you again to Naples. Kind regards, Alessandro Geminiani General Manager

8/10 - 좋아요

sawon 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
공항에서가까워서 늦은도착혹은 이른시간에 공항에가야할때 편리해요
답변 제공: GM 님, 2016년 7월 20일
소중한 sawon 우리와 함께 최근 숙박 에 대한 의견 을 공유하는 시간을내어 주셔서 감사합니다. 나는 일반적으로 우리의 서비스 및 호텔에 대하여 긍정적 인 코멘트를 주셔서 감사드립니다. 나는 우리가 미래에 다시 당신을 환영 할 수있는 기회를 갖게 되기를 바랍니다. 종류 안부 , 알레산드로 Geminiani , 일반 관리자

6/10 - 괜찮아요

Tae -Sung 님, Redondo Beach

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함

8/10 - 좋아요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was great but in a very horrible place.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

William

좋아요: 숙박 시설 상태 및 시설
I’m done
2024년 3월에 1박 숙박함

4/10 - 별로예요

Adriano

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terribile esperienza, ci hanno negato la colazione in quanto parte che nel pacchetto non fosse incluso anche se avevo scelto con colazione inclusa e stava scritto nella descrizione del pacchetto, era segnato che da pagare erano solo le tasse di soggiorno invece mancava solo che ci facevano pagare anche la corrente
2024년 5월에 2박 숙박함
답변 제공: HM 님, 2024년 5월 23일
gentile Adriano,Sono spiacente per la nota sulla colazione; sfortunatamente la tariffa prenotata non la includeva ma il nostro staff Le è venuta incontro applicandole una tariffa agevolata.Spero comunque che ciò non Le impedisca di tornare a trovarci in futuro.Grazie ancora per il tempo che ci ha dedicato.Cordiali saluti.Antonio FeolaHotel Manager

8/10 - 좋아요

LEONARDO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Delighted to have stayed here. Quick and early checkin to a premium room at a great value. A pearl of a hotel in an industrial sea. This was the best designed and equipped hotel I stayed in 5 cities in Italy. Very pleasant dining and bar room and terrace. 10 minutes to airport or center plaza.
2024년 5월에 1박 숙박함
답변 제공: hm 님, 2024년 5월 23일
Dear Robert,hank you for your evaluation of our hotel.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Antonio FeolaHotel manager

8/10 - 좋아요

Debbie

좋아요: 직원 및 서비스
The hotel is not located in an area you can walk. The AC in my room did not work well, the room was not as cool as the hall. The staff were very friendly and helpful. The car service the hotel uses to pick me up and return me to the airport was excellent.
2024년 5월에 1박 숙박함
답변 제공: hm 님, 2024년 5월 23일
Dear Debbie,Thank you for your feedback, despite was not totally positive.We strive to make each stay as pleasant and comfortable as possible and I apologize for not meeting your expectations about our air conditioning. We always suggest our guests to contact our staff while at the hotel in order for us to solve any doubts or issues immediately.I hope you will give us another opportunity and that your experience will not jeopardize your opinion of our hotel.Antonio FeolaHotel Manager

8/10 - 좋아요

TADAMITSU 님, Niiza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: hm 님, 2024년 5월 23일
Dear TADAMITSU.Thank you for choosing to stay at our Holiday Inn Naples and for your positive comments.I am very happy to know you had a great experience with us.I sincerely hope to welcome you again in the future.Kind regardsAntonio FeolaHotel Manager

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel but area is kind of sketchy....but Naples is generally kinda sketchy anyway...€20 taxi ride to the Spanish Quarter ....lots of traffic and people
2024년 5월에 2박 숙박함
답변 제공: hm 님, 2024년 5월 23일
Dear Bruce,Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I am sorry to hear that our location was not up to your expectations. I know our location doesn't seem as attractive as some downtown areas, but, as you said, this is a convenient location to move, close to the train station and airport. Furthermore, the security level is guaranteed by the guards who guard the adjacent offices at night and our own security staff.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

10/10 - 훌륭해요

Evan Robert John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Holiday Inn in Naples is a beautiful hotel. The staff (particularly Rosa and Coro) were very good. Rosa upgraded us to a room on one of the renovated floors, which was lovely. The room was clean and had very comfortable beds. The staff was prompt to order us a taxi both into the city centre of Naples and to the airport. The only shortfall of this hotel is that the surrounding area is depressed/run down, which is no fault of the hotel. We chose not to walk around the area of the hotel and opted to order taxis, but we still felt safe overall. Very good spot if you are looking to stay in Napoli.
2024년 5월에 1박 숙박함
답변 제공: hm 님, 2024년 5월 18일
Dear Evan Robert John,Thank you for taking a moment to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated the hotel and our kind staff.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaHotel Manager

10/10 - 훌륭해요

Ken

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a great place to spend our last day in Italy. Close to the airport and fantastic customer service!
2024년 5월에 1박 숙박함
답변 제공: hn 님, 2024년 5월 18일
Dear Ken,Thank you for your evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

8/10 - 좋아요

Charles 님, Clarkston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not best location for tourists.
2024년 5월에 2박 숙박함
답변 제공: hm 님, 2024년 5월 18일
Dear Charles,Thank you for your evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

8/10 - 좋아요

LUCRECIA

2024년 5월에 1박 숙박함
답변 제공: hm 님, 2024년 5월 18일
Dear Lucrecia,Thank you for your evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

10/10 - 훌륭해요

Joel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service and breakfast 👍
2024년 5월에 1박 숙박함
답변 제공: hm 님, 2024년 5월 11일
Dear Joel,Thank you for choosing our Holiday Inn Naples and for taking the time to write this wonderful review! We are so glad to hear that you enjoyed our hotel and staff.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.We look forward to welcoming you back to our hotel in the future.Kind regardsAntonio FeolaHotel Manager

6/10 - 괜찮아요

Jane

가족 여행
좋아요: 직원 및 서비스
Convenient to the airport and staff was helpful.
2024년 5월에 1박 숙박함
답변 제공: hm 님, 2024년 5월 9일
Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

6/10 - 괜찮아요

Sheri

좋아요: 직원 및 서비스
The area around the hotel seemed very run down and unsafe. The Hotel it self was ok could have been cleaner, the rug in the room needed cleaned and the mattress was very lumpy and had a very bad sleep.
2024년 5월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 8일
Dear Sheri,Thank you for your comments and good feedback about our staff and clean rooms. I am sorry if you experienced any issues with the room mattress; in case of problem we always remind our guests to inform our staff during their stay in order to try to resolve the issue as soon as possible. Regarding the surrounding area, it is the business district of the city and I know it doesn't seem as attractive as some downtown areas, but it is close to major highways, train stations and airports, which is very useful for travelers and business men. I hope we have the opportunity to welcome you again. Kind regards Antonio FeolaHotel Manager

10/10 - 훌륭해요

Shyla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay here far exceeded our expectations.
2024년 5월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 8일
Dear Shyla,Thank you for taking the time to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our rooms and staff.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaHotel Manager

10/10 - 훌륭해요

Edward

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good central location with good staff service levels.
2024년 4월에 2박 숙박함
답변 제공: gm 님, 2024년 5월 8일
Dear Edward,Thank you for taking the time to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our rooms and staff.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaHotel Manager

8/10 - 좋아요

Luis 님, SAN GERMAN

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is good for a one night stay but the area where is located is far from everything . The taxi from the airport even if is considered near airport charged us 26 euros. The hotel should have shuttle to the airport. There is a shopping nearby but everything was closed.
2024년 5월에 1박 숙박함
답변 제공: hm 님, 2024년 5월 8일
Dear Luis,Thank you for your evaluation of our hotel. I am pleased to learn that you enjoyed your stay with us.It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regardAntonio FeolaHotel Manager

10/10 - 훌륭해요

KATHERINE

2024년 4월에 1박 숙박함
답변 제공: hm 님, 2024년 5월 8일
Dear Katherine,Thank you for your evaluation of our hotel. I am pleased to learn that you enjoyed your stay with us.It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regardAntonio FeolaHotel Manager

10/10 - 훌륭해요

Javier Arreola

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good option to spend a night near the airport
2024년 4월에 1박 숙박함
답변 제공: hm 님, 2024년 5월 8일
Dear Javier Arreola,Thank you for your evaluation of our hotel.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regardsAntonio FeolaHotel Manager

8/10 - 좋아요

Luis 님, SAN GERMAN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Very isolated there is like a mini mall but everything is closed.
2024년 4월에 1박 숙박함
답변 제공: hm 님, 2024년 5월 23일
Dear Luis,Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I am sorry to hear that our location was not up to your expectations. I know our location doesn't seem as attractive as some downtown areas, but, as you said, this is a convenient location to move, close to the train station and airport. Furthermore, the security level is guaranteed by the guards who guard the adjacent offices at night and our own security staff.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

10/10 - 훌륭해요

Julio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel and staff
2024년 4월에 1박 숙박함
답변 제공: HM 님, 2024년 4월 28일
Dear Julio,Thank you for your evaluation of our hotel. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regardsAntonio FeolaHotel Manager

10/10 - 훌륭해요

Gina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved everything! Daniel at front desk was very helpful and cito dentro il bar era ottimo !
2024년 4월에 1박 숙박함
답변 제공: hm 님, 2024년 4월 28일
Dear Gina,Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regardsAntonio FeolaHotel Manager

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a nice overall hotel and near the airport. There wasn’t much to do walking around it seemed a little unsafe
2024년 4월에 1박 숙박함
답변 제공: hm 님, 2024년 4월 28일
Dear Sarah,Thank you for your evaluation of our hotel. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regardsAntonio FeolaHotel Manager

8/10 - 좋아요

Liza

연인과의 여행
Area were is located is unsafe
2024년 4월에 1박 숙박함
답변 제공: hm 님, 2024년 4월 28일
Dear Liza,hank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I am sorry to hear that our location was not up to your expectations. I know our location doesn't seem as attractive as some downtown areas, but, as you said, this is a convenient location to move, close to the train station and airport.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

8/10 - 좋아요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The tub had stains and rust marks. It did not drain well. The windows were so dirty visibility was hampered. The staff was friendly and upbeat.
2024년 4월에 1박 숙박함
답변 제공: HM 님, 2024년 4월 28일
Dear Deabra,Thank you for your feedback, we appreciate your comment about our staff.Regarding the room, we have already started a renovation process which involved the bar area and most of the rooms. Unfortunately, the refurbishment process cannot be simultaneous for all rooms, as ours is a 312-room hotel spread over 22 floors.If you want to come back to visit us in the future, it will be my pleasure to assign you a newly renovated room.Kind Regards,Antonio FeolaHotel Manager

8/10 - 좋아요

Gregory 님, Craigavon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was ok and the bed was comfortable, however instead of carpet it had a wooden floor which could have done with a good brush. Not very comfortable to walk on in the mornings after stepping out of bed. I was not impressed with the continental breakfast and only had it one morning out of 5. A very poor selection. I’ve seen better. Very convenient to the International airport, just 4 miles. Gianturco train station for Pompeii is only a 15 minute walk.
2024년 4월에 5박 숙박함
답변 제공: HM 님, 2024년 4월 18일
Dear Gregory,Thank you for your evaluation of our hotel.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regardsAntonio FeolaHotel Manager

4/10 - 별로예요

Marge

가족 여행
We had 2 different nights booked. Our room for the first stay was excellent, clean , updated. The second room we stayed in was very disappointing as the bathroom was quite dated, old bathtub and shower head sprayed all over.
2024년 4월에 1박 숙박함
답변 제공: hm 님, 2024년 4월 18일
Dear Marge,Thank you for your feedback, we appreciate your comment about our staff.Regarding the room, we have already started a renovation process which involved the bar area and most of the rooms. Unfortunately, the refurbishment process cannot be simultaneous for all rooms, as ours is a 312-room hotel spread over 22 floors.If you want to come back to visit us in the future, it will be my pleasure to assign you a newly renovated room.Kind Regards,Antonio FeolaHotel Manager

8/10 - 좋아요

Kristiane 님, Divide

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds are too firm. But you can’t please everyone! Great hotel for the price. Staff was really friendly.
2024년 4월에 1박 숙박함
답변 제공: hm 님, 2024년 4월 18일
Dear Kristiane,Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

8/10 - 좋아요

Joanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient for early flight to airport. Good dining options available that allowed avoidance of Naples’ neighborhoods near the airport. Beds weren’t the most comfortable, but they were sufficient. A bit pricey but the best of limited acceptable choices.
2024년 4월에 1박 숙박함
답변 제공: HM 님, 2024년 4월 18일
Dear Joanne,Thank you for your evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

10/10 - 훌륭해요

Katy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a wonderful property to stay at before our flight the next morning! Check in was easy, the rooms were comfortable, my daughter used the gym and said it was great. There is a bar and restaurant in the hotel and there is a wonderful restaurant across the courtyard as well. Calling a taxi from the front desk was easy and they were able to get a taxi van for all our luggage. This was perfect for us!
2024년 4월에 1박 숙박함
답변 제공: hm 님, 2024년 4월 18일
Dear katy,Thank you for your evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

10/10 - 훌륭해요

Anil

2024년 3월에 2박 숙박함
답변 제공: hm 님, 2024년 5월 8일
Dear Anil,Thank you for taking the time to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our rooms and staff.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaHotel Manager

10/10 - 훌륭해요

Suzanne

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were exceptionally helpful and super friendly! Giuseppe and Eleanora in particular. The room was perfect for 2 adults and 2 children. The food was delicious and all of the hotel was spotlessly clean. Would definitely recommend. Dont be put off by the surroundings!!
2024년 3월에 3박 숙박함
답변 제공: HM 님, 2024년 4월 5일
Dear Suzanne,Thank you for your wonderful evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us and that you appreciated our staff, we take great pride in this, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

10/10 - 훌륭해요

Krystal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had a pull out bed ready to go and the mini fridge drinks and snacks were included! Nice touches!
2024년 3월에 1박 숙박함
답변 제공: HM 님, 2024년 4월 5일
Dear KrystalThank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

10/10 - 훌륭해요

Grace 님, Belmont

좋아요: 청결 상태, 편의 시설/서비스
Need more public transportation or shuttles
2024년 3월에 2박 숙박함
답변 제공: HM 님, 2024년 3월 28일
Dear Grace,Thank you for your review regarding your stay at Holiday Inn Naples.I was happy to hear your appreciation about our hotel in general.I am pleased to share with you and all our guests that by the end of this year the new metro station “Centro Direzionale” Line 1 should finally be available. The station will be only 1 minute walk from our hotel and will allow our guests to reach every spot of the city.I hope we will have the opportunity to welcoming you again to Naples.Kind regards,Antonio FeolaHotel Manager

8/10 - 좋아요

Ajay 님, alpharetta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They don’t have shuttle to Train station which is just 2-3 miles only and outside the area is not very good. So don’t think of outside walking around.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Dear Ajay,Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I am sorry to hear that our location was not up to your expectations. I know our location doesn't seem as attractive as some downtown areas, but this is a convenient location to move, close to the train station and airport. Furthermore, the security level is guaranteed by the guards who guard the adjacent offices at night and our own security staff.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaResident Manager

10/10 - 훌륭해요

wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful spot staff and property were lovely. Breath taking view. Very accommodating. They allowed us to store luggage and use facilities till our transfer arrived at 5PM. Would highly recommend the hotel to others.
2024년 3월에 1박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 21일
Dear wendyThank you for choosing to stay at Holiday Inn Naples.We always appreciate hearing back from our guests, and it gives us great pleasure to learn that you had such a great experience.We strive to provide our guests with a comfortable and enjoyable experience, and we're delighted that we were able to exceed your expectations. We appreciate your feedback and looking forward to welcome you back to our hotel in the future.Best regards,Antonio FeolaResident Manager

10/10 - 훌륭해요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personale estremamente competente e gentile
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Gentile Anna,Grazie per il Suo feedback positivo riguardante il Suo soggiorno nel nostro Holiday Inn Naples.Mi fa molto piacere constatare che tutti gli aspetti del nostro hotel siano stati all'altezza delle Sue aspettative.Nella speranza di poterLa accogliere nuovamente in futuro, La saluto cordialmente.Antonio FeolaResident Manager

6/10 - 괜찮아요

Ana

연인과의 여행
Está en una zona donde no hay nada, la única forma de moverte es en taxi, es una zona insegura y con mucho indigente y sola
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Querida Ana,Gracias por su evaluación de nuestro Holiday Inn Naples, valoramos su calificación y comentarios.Lamento saber que nuestra ubicación no estuvo a la altura de sus expectativas. Sé que nuestra ubicación no parece tan atractiva como la de algunas zonas del centro, pero es una ubicación conveniente para moverse, cerca de la estación de tren y del aeropuerto.Espero que tengamos la oportunidad de darle la bienvenida nuevamente en Nápoles.Atentamente,Antonio FeolaResident Manager

6/10 - 괜찮아요

Alberto

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Dear Alberto,Thank you for taking a moment to evaluate your our Holiday Inn Naples.I apologize for not meeting your expectations completely. We strive to make each stay as pleasant and comfortable as possible.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaResident Manager

10/10 - 훌륭해요

Nicola 님, TARANTO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ottimo soggiorno. Da riconfermare
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Gentile Nicola,Grazie per aver scelto di soggiornare presso il nostro Holiday Inn Naples.La ringrazio moltissimo per la cortese e attenta valutazione.Nell'attesa di accoglierLa nuovamente nel nostro hotel, La saluto cordialmente.Antonio FeolaResident Manager

10/10 - 훌륭해요

Simona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Personalmente gentilissimo e accogliente. Colazione ottima. Tutto perfetto
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Gentile Simona,Grazie per aver scelto di soggiornare presso il nostro Holiday Inn Naples.La ringrazio moltissimo per la cortese e attenta valutazione.Nell'attesa di accoglierLa nuovamente nel nostro hotel, La saluto cordialmente.Antonio FeolaResident Manager

10/10 - 훌륭해요

Ibrahim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was really nice
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 5일
Dear Ibrahim,Thank you for taking the time to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our hotel.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaResident Manager