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Hotel Art Resort Galleria Umberto

4.0 star property
Guests sip authentic Neapolitan coffee in the welcoming lobby or mingle with management during daily receptions on the scenic terrace of this convenient hotel

Choose dates to view prices

Hotel Art Resort Galleria Umberto, near Via Toledo, offers upscale rooms with WiFi. Enjoy the daily manager's reception on the terrace for local insights. The concierge assists with planning, and on-site car rentals and luggage storage make exploring Naples easy.
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Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double or Twin Room

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located near the beach, Hotel Art Resort Galleria Umberto is in Naples City Centre, a neighborhood in Naples. Molo Beverello Port and Port of Naples are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gulf of Naples and Mount Vesuvius. Looking to enjoy an event or a game while in town? See what's happening at Diego Armando Maradona Stadium or Piscina Scandone. Visit our Naples travel guide
Map
Galleria Umberto I 83, Naples, NA, 80132

What's nearby

  • Teatro di San Carlo featuring heritage elements and signage
    Teatro di San Carlo
    1 min walk - 0.0 km
  • Galleria Umberto I featuring interior views as well as a large group of people
    Galleria Umberto I
    1 min walk - 0.1 km
  • Via Toledo, Naples, Italy
    Via Toledo
    3 min walk - 0.3 km
  • M8NETA Naples (Italy) - Piazza Plebiscito, the main square in the historic centre of Naples. Two equestrian statues stand in front of the church of San Franc
    Piazza del Plebiscito
    5 min walk - 0.5 km
  • Napoli - Panoramica dalla loggia di San Martino
    Molo Beverello Port
    5 min walk - 0.5 km

Getting around

  • Municipio Station
    6 min walk
  • Napoli Marittima Station
    14 min walk
  • Naples Intl. Airport (NAP)
    44 min drive

Restaurants

  • Antica Pizza Fritta da Zia Esterina Sorbillo
    2 min walk
  • La Sfogliatella Mary
    1 min walk
  • Sorbillo Piccolina
    1 min walk
  • Starbucks
    1 min walk
  • Pizzeria&Trattoria San Carlo
    1 min walk

About this property

Hotel Art Resort Galleria Umberto

Upscale hotel near Via Toledo
Molo Beverello Port and Port of Naples are located near Hotel Art Resort Galleria Umberto, which provides a free daily manager's reception, a terrace, and dry cleaning/laundry services. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with car rentals on site and a bar.
Other perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a front-desk safe, and luggage storage
  • A reception hall, an elevator, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Reusable coffee/tea filters and LED light bulbs
  • Bathrooms with bidets and shower/tub combinations
  • LCD TVs with cable channels
  • Wardrobes/closets, cribs/infant beds, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 1 mile (EUR 45 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Baroque architecture
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 22 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (roundtrip, maximum occupancy 3)
  • Nearby parking fee: EUR 45 per day (3281 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1FNMWWVCU

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Art Galleria Umberto
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto
Hotel Art Resort Galleria Umberto Naples
Art Hotel Naples
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel
Hotel Art Resort Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel Naples

Frequently asked questions

Is Hotel Art Resort Galleria Umberto pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel Art Resort Galleria Umberto?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Art Resort Galleria Umberto?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Art Resort Galleria Umberto provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is Hotel Art Resort Galleria Umberto located?

Located in Naples City Centre, this hotel is steps from Galleria Umberto I and Via Toledo. Molo Beverello Port and Piazza del Plebiscito are also within 10 minutes. Municipio Station is 6 minutes by foot and Toledo Station is 6 minutes.

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Reviews

Hotel Art Resort Galleria Umberto Reviews

8.2

Very Good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 201 out of 456 reviews
Rating 8 - Good. 158 out of 456 reviews
Rating 6 - Okay. 58 out of 456 reviews
Rating 4 - Poor. 15 out of 456 reviews
Rating 2 - Terrible. 24 out of 456 reviews

Reviews

Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff and well decorated rooms. The plumbing is however noisy and the old lift can be slow with a queue.Perfect location in the heart of Naples
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast variety was very good and fresh every morning. Very friendly and informative staff. Central location within walking distance of the many historical and museum locations.
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Katherine

Liked: Cleanliness
Decent room close to sites and restaurants.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
Very nice location for dining and shopping
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful art deco hotel, quiet, great location, nearby shops, restaurants, walking distance to Centro Storico and the port.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely fantastic and quite unique

Absolutely fantastic and quite unique being located in an amazing setting
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Yanela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, good location
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, easy access to all the tourist spots also close to the port for day trips.. and lots of nice restaurants near by too
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Clare Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a beautiful galleria in centre of a busy shopping/food area. even though it was stunning architecture, at night the galleria had lots of homeless people in cardboard box homes. Staff at hotel were super friendly and helpful. Breakfast was fine, just basic, but we knew it was. Room was clean and up to standard. everything was walkable to shops and dining.
Galleria Umberto where hotel was
Galleria Umberto where hotel was
the busy roundabout near the shops by hotel
Naples
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely stunning. Staff was the friendliest people I’ve met.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Marisol

Liked: Cleanliness
The hotel was ok for the price. The room was descent, the staff were really nice, specially Catarina who did an amazing job in greeting and attending to not only to us but to everyone we saw going for breakfast. Breakfast was good. The only thing I really did not like about my stay was that I had to take two elevators to my room. First an elevator, which I have to mention, Is an old elevator that works with ten euro coins. The first elevator only went up to the 4th flour, from there we enter the reception walked through to the back of the hotel and had to take an another very small lift elevator that didn’t really worked very to our room which was also like the fourth floor. It was really weird. It made me nervous every time I had to take it. The hotel is only a floor in a very big building, The Galleria Umberto. We also had a medical clinic a floor below us which we had to go across 2 times because the lift elevator was not working. Not my favorite. I would not stay in this hotel again
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plane delayed arrived after mid nite Night staff was SO very helpful. Our stay was very pleasurable.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Abhishek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is on the 4th floor of a very beautiful and architecturally famous shopping gallery. Staff is friendly and helpful, location is very close to shopping area with about 10-15 min walk to historic center, and 5 min walk to seaside.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean , great location and amazing customer service !!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and the view into the Galleria was amazing. The elevator is a bit slow and cost 10 cent euros but the hotel gave us 10 cents when we needed it.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Naples surrounded by great dinning, bar and tourist sites. Busy area but easy walking. Front of office staff were friendly and helpful.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, beautiful art. The most beautiful place I have ever stayed. Good breakfast
Stayed 5 nights in Mar 2024
Verified

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to find the place. The entrance is hidden inside the shopping mall. They needed to give detailed instructions.,but they did not The room was nice, except the bath instead of the show. I struggled to climbed in and out. The staff was very helpful, good convenient location . I probably will come back
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Galleria Umberto. We were worried that we would have to lug our luggage around for a few hours before check in as we got to Naples at 10 and didn’t have check in until 2:00 PM, but they were great and held our luggage for us while we explored the local area. The staff was great!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Clarkson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real eye opener!

Simply wonderful friendly staff, who could not do enough for us. Beautiful room. Phenomenal location!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Luis

Liked: Staff & service, property conditions & facilities
We enjoyed our stay! There were lots of walkable shops and restaurants around the hotel! It was cool to be able to say we stayed in the galleria Umberto! It was like staying in an art gallery! There is a Castle right down the street. I would highly reccomend this hotel!
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good, close to shops, restaurants and the metro so easy to access museums, historic sites etc. The hotel is located within the Galleria, on the third and fourth floors of the building. Not easy to find, but perfectly comfortable and providing good service once you get there.
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

Utpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not crowded. Near metro, nice part of town. View of grand hall from room was amazing. Only complaint is having to pay 10c to ride the lift. We did not have change when we came in for checking in. Fortunately we were able to ride with someone else.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Elena

Liked: Amenities
My arrival to this hotel was tragic. My plane was Kate and I came after 12am. Taxi driver threw me out and said - this hotel. But there was no any sign. It was a shopping mall that was now dark, with closed shops, homeless people lying around with horrifying dogs. I went hysterical. Eventually someone helped me to give this hidden hotel. I think thrybfjoujd advised detailed hiccup find them. But they did not. The room was nice, the staff was very helpful. I did not like the high bath instead of a shower. It was hard to climb into it. It was a struggle . But the air condition was working well. there was a tea kettle, nice bed, room cleaned every day, good location, after you know how to find the place. So I will probably come back!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Anita

Liked: Cleanliness, staff & service
Disliked: Amenities
The area around the galleria is a beautiful, architecturally stunning. The hotel staff was nice and we received a bottle of champagne on arrival. However it was difficult to access the hotel from the street. When we first arrived we had taken the ferry into the Port of Naples, there was not a Porter at the ferry or any clear instructions on how to get to the hotel. When we arrived to the hotel we had to bring multiple suitcases up a large staircase. I had asked the front desk for help but there’s only one person there so they could not leave or help us and additionally said that this service they normally offer. I think for any access points are difficult to bring up bags to the hotel and then subsequently to your room and a small elevator. They really need to have additional concierge services or porters to help bring luggage up. Also you have to use a little coin to operate the elevator which the front desk does give you but this was not told to us. In order to get in and out of the gate you have to press a certain button, again this is not that difficult but no one explained this to us at the front desk at time of arrival
Stayed 1 night in Sep 2025