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Palazzo Firenze

4.0 star property
Hotel with free breakfast, a short walk to Spaccanapoli

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Palazzo Firenze

Terrace/patio
Front of property
Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi
Rooftop terrace
Classic Double Room | Bathroom | Separate tub and shower, free toiletries, hair dryer, bidet
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

8.6 out of 10
Guests loved the amenities.
  • Breakfast included
  • Bar
    Bar
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Housekeeping
    Housekeeping
The price is ₩172,893
₩203,575 total
includes taxes & fees
Oct 22 - Oct 23

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 3 of 10 rooms

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Separate bathtub and shower
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Separate bathtub and shower
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
UNAHOTELS Napoli
Pet friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1003)
The price is ₩289,507
₩318,458 total
includes taxes & fees
Oct 27 - Oct 28
UNAHOTELS Napoli

About the neighborhood

Map
16 Via Firenze, Naples, 80134

What's nearby

  • Spaccanapoli - 9 min walk
  • Naples Underground - 17 min walk
  • Via Toledo - 4 min drive
  • Molo Beverello Port - 4 min drive
  • Port of Naples - 6 min drive

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Intl. Airport (NAP) - 30 min drive

Restaurants

  • ‪Caffè Mexico - ‬4 min walk
  • ‪Gran Caffè Novara SRL - ‬3 min walk
  • ‪I Sapori di Parthenope - ‬2 min walk
  • ‪Pasticceria Eredi Carraturo - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Palazzo Firenze

Upscale hotel near Via Toledo
Located close to Naples Underground and Sansevero Chapel Museum, Palazzo Firenze provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. The on-site restaurant, Palazzo Firenze, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also enjoy perks such as:
  • A front-desk safe, multilingual staff, and luggage storage
  • An elevator, concierge services, and smoke-free premises
  • A 24-hour front desk and tour/ticket assistance
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All guestrooms at Palazzo Firenze offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with separate tubs/showers and showers
  • Flat-screen TVs with digital channels
  • Heating and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palazzo Firenze

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 30 per day (10 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Frequently asked questions

Is Palazzo Firenze pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palazzo Firenze?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Palazzo Firenze on Oct 22, 2024 start from ₩172,893, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Palazzo Firenze?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palazzo Firenze?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Palazzo Firenze located?

Located in Naples City Centre, this hotel is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Naples Underground and Sansevero Chapel Museum are also within 1 mi (2 km). Piazza Garibaldi Station and Principe Umberto Tram Stop are within a 5-minute walk.

Palazzo Firenze Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 362 reviews" "
Rating 8 - Good. 115 out of 362 reviews" "
Rating 6 - Okay. 31 out of 362 reviews" "
Rating 4 - Poor. 8 out of 362 reviews" "
Rating 2 - Terrible. 12 out of 362 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fabulous! The service, breakfast and room were wonderful. Pool is gorgeous! The area around it being next to the train station is sketchy at night but that is the nature of being so close to the train station. It is a very convenient location and fine in the daytime.
Stayed 1 night in Sep 2024

10/10 Excellent

Rolando

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel . Located in accesible area
Stayed 1 night in Sep 2024

4/10 Poor

Ali

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is not a four star hotel. To start, people had commented that this hotel is in a dodgy area which is an understatement. We were in Naples for one night as we were going to Pompeii for the day and wanted something close to the train station, clean, and convenient. The area around the hotel is not the hotel’s fault - but none of our needs were met during our stay. The room wasn’t clean (floors still had unknown hair around the floor, shower door had mold around it, walls had scuff marks all over them), which is fine but again not acceptable for a 4 star hotel. The WiFi never worked and we had to disconnect and use a hot spot. Breakfast is included in the room stay but we just got coffee and the cappuccino was terrible. We had better coffee on the train from Rome to Naples. There was one guy at the desk who was very nice and another who was not helpful, very unwelcoming, and wanted to charge us for waters in the room when we only bought water at the front desk that night. I would recommend traveler's look elsewhere to stay in Naples even if you are just passing through as this hotel was very disappointing in just meeting basic traveler needs.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know if I received the room upgrade because I was not told. Other than that the hotel is excellent and very safe, once inside.
Stayed 1 night in Sep 2024

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would absolutely highly recommend this hotel. When we first entered the lobby the GM of the hotel greeted us. The decor was clean and very tasteful. We checked in our room and it had great tech tools and newly renovated with an amazing view of the ocean! Then the hotel owner made reservations for us for dinner at a local restaurant La Corte Degli (which was amazing) and he even drove us to the restaurant! Breakfast was also amazing with wonderful views and homemade food. We'd definitely recommend and would love to go back soon!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay agsin
Stayed 2 nights in Sep 2024

8/10 Good

Robbie, Simsbury

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with good service. Not the nicest part of town but it’s Naples.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, with a lovely roof pool and excellent breakfast. Nice staff, and friendly service.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sachi-Jo

Stayed 4 nights in Aug 2024

8/10 Good

Fung Ping

Liked: Cleanliness, staff & service, property conditions & facilities
在天台吃早餐，氣氛不錯，早餐食物多元化，很美味
Stayed 3 nights in Aug 2024

10/10 Excellent

Sertseluel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

INYOUNG

Traveled with partner
Liked: Staff & service
The night clerk at front desk was very kind.
Stayed 1 night in Aug 2024

10/10 Excellent

jill Cusworth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location
Stayed 1 night in Jul 2024

6/10 Okay

Shawn

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Hotel was nice enough and staff were very helpful. Area of Naples is less than nice though
Stayed 2 nights in Jul 2024

6/10 Okay

Duwayne

Traveled with partner
Liked: Property conditions & facilities
The area was horrible! Staff were nice and helpful especially the night desk clerk.
Stayed 4 nights in Jul 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The rooms are clean with modern bathrooms. It said in the information about the property that it had a restaurant and room service. It has neither so please update this on Expedia. It was otherwise a great and very convenient place to stay. Walk to Centro Storico, train terminal and restaurants. The whole area is very dirty but so is all of Naples. I would stay there again. It’s great value for money.
Stayed 5 nights in Jul 2024

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at this hotel. Staff are very friendly and helpful. The pool and solarium are lovely and refreshing after exploring the city. Breakfast on the roof terrace was delicious with a good array of food.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 1 night in Jul 2024

10/10 Excellent

Poppy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t fault this place one bit. Lovely staff always on hand to help and made us feel truly truly welcome. Rooms were spotless and cleaned every day. Excellent breakfast spread and roof pool bar. Will definitely be back.
Stayed 6 nights in Jun 2024

10/10 Excellent

Micaela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación para la estación de tren. Muy limpio y prolijo todo.
Stayed 1 night in Jun 2024

10/10 Excellent

Barbara

Stayed 4 nights in Jun 2024

8/10 Good

Carla-Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and some of the staff were really friendly and welcoming it is a shame about the area due to the amount to rubbish. Pool is a just for cooling off.
Stayed 3 nights in Jun 2024

4/10 Poor

Jeffrey

Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend
The stay was great. Hotel is brand new in feeling, staff are super friendly. No complaints. If I did have a complaint it was that the WC seat was loose but it didn’t make the stay less good for us. Breakfast was also good. Combo Buffet of cold and warm items so plenty of choices for everyone.
Stayed 2 nights in Jun 2024