Courtyard by Marriott Nassau Downtown/Junkanoo Beach
8/10 Good
"I didn’t like that I wasn’t able to get a refund for my trip that I paid for and canceled in 24 hours so I had to change the date and go anyway I think I should be able to be refunded if I decide to change my mind in a timely manner."
"The room on the Margaritaville side was clean, nicely decorated and view from the balcony of ships coming/going was fun. However do to some code there could only be 1 chair on the balcony…so much for watching the sunset with my husband. Be warned that the amenities, they say they have, are an extra price with very hefty price tag. Specifically cabanas, padded lounge chairs, bowling, theater, never found any mini golf. The water park and adult pool area were very nice but lack of towels was an issue. The small beach area and water park get crowded during the day when up to 7 large cruise ships are in port. Thankfully we didn’t go out until about 5pm. Also of note the area considered One Particular Harbour which has a nice pool area, sand, hammocks, event lawn, fire pit and apparently the mini golf was “off limits “ to anyone not staying in that tower! Very disappointing as the list of amenities was what drew us to book here. Also we had to ask several times for our bottled water that was supposed to be a daily inclusion. If you want a basic stay with a nice view it works."
"The property was a bit of a disappointment. The staff would be helpful once and then completely unhelpful the next. We had to ask 3 different days to have our room stocked with 4 towels not 2 since there was 4 of us. The first day they said they would go get towels and never returned. The second the cleaning ladies told us we had to talk to the front desk to get towels. The front desk gave us a hard time about if we booked 4 people on the stay, which we did but it shouldn't matter if we are asking for towels. Be the third day we finally didn't have to fight fur them. The pool was under maintenance for more than half our visit. It was dirty with cloudy water. The "breakfast was a few boxes of cereal, eggs, some kind of meat, waffles, or a bagel, and the cheapest oj that tasted disgusting. You had to be there early because once the small helping was gone they did not refill. The "bar" on the property was one guy at night who had 3 types of alcohol and the same disgusting oh and some sodas. He was the nicest guy on the hole property, but that's not a bar. The pool loungers and chairs were so old they were no longer blue. They are gray. One even cut my arm with poles poking through the material when I tried to turn over it cut me. They 4 measly loungers and a couple of tables unlike the pictures that show chairs and loungers all down the side of the pool. I could go on, but the property was disappointing at best. Maybe a 3star out of 5. I'd say motel 6 quality....."
"Our stay at the Grand Hyatt Baha Mar was absolutely phenomenal from start to finish. The resort is beautiful, impeccably maintained, and offers something for everyone. The staff was friendly, welcoming, and always willing to go above and beyond to make our stay enjoyable.
The pools, beach, restaurants, and amenities exceeded our expectations. Every area of the resort was clean, well-organized, and designed to create a relaxing and memorable experience. The food was excellent, and there were plenty of activities for both adults and children.
Traveling with our family, we truly appreciated how family-friendly the resort was while still feeling luxurious and upscale. The views were breathtaking, and the overall atmosphere made it difficult to leave.
We created memories that will last a lifetime and would not hesitate to return. Thank you, Grand Hyatt Baha Mar, for an unforgettable vacation. We highly recommend this resort to anyone visiting Nassau, Bahamas!"
"me and my s/o booked here, we was there for a good hour when we went to go turn the shower on the water pressure was REALLY LOW. the sink was clogged and the room/hallway had a stanch to it."
"Most of the staff very helpful. Check in and out was nice and easy. Only thing was dinner reservations are a must and we did not know. Dinner at the bar was delicious but honestly very expensive."
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