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Greenwood Manor Hotel Ndola

3.5 star property
Guests tee off on the golf course or enjoy refreshing swims in the outdoor pool before savoring international dishes with local flair at The Urban Hotel

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The Urban Hotel captures Ndola's vibrant spirit with its thoughtful amenities. Travelers start their day with a hearty English breakfast, enjoy convenient dry cleaning services and free WiFi throughout their stay, and savor authentic local cuisine at The Metropolitan restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 62.50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 15 (one-way), (from 10 to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Frequently asked questions

Does Greenwood Manor Hotel Ndola have a pool?

Yes, this property has an outdoor pool.

Is Greenwood Manor Hotel Ndola pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Greenwood Manor Hotel Ndola?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Greenwood Manor Hotel Ndola?

Check-out is at 11 AM.

Does Greenwood Manor Hotel Ndola provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–9 PM on request. A fee of USD 30 per person applies.

Where is Greenwood Manor Hotel Ndola located?

Situated in Ndola, this golf hotel is within 1 mi (2 km) of Ndola Golf Course and Ndola Mosque. Copperbelt Museum and Levy Mwanawasa Sports Stadium are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 43 out of 93 reviews
Rating 8 - Good. 33 out of 93 reviews
Rating 6 - Okay. 12 out of 93 reviews
Rating 4 - Poor. 5 out of 93 reviews
Rating 2 - Terrible. 0 out of 93 reviews

Reviews

Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
This is my 6th stay at this hotel,recent new ownership,friendly staff,affordable,nice breakfast included,quiet,restaurant food is good,wifi works good,smart TV's...walking distance to mall.located next to golf course
Stayed 13 nights in Mar 2026
Verified

8/10 Good

Liaquat

Liked: Cleanliness, amenities, property conditions & facilities
People were great
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Chabuka

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was excellent and staff kind and supportive
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Johannes Urbanus van

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay and the staff were very good! Unfortunately, breakfast is suppose to be served daily at 06:00 and we only managed to be served just before 07:00, making us late for the golf tournament we went for. Additionally extreme profound inappropriate music was played with vulgar language at Sunday lunch, celebrating woman’s day. ??? But other than this, our experience was reasonably good.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Boris

Liked: Staff & service, property conditions & facilities
Decent breakfast included. Good safe location.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Customer service was amazing, electric Kettle wasn’t working and not so clean.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

NOEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at Greenwood Manor. Their food is excellent. Staff etiquette is good. Very respectful and courteous staff. There's need for closed cupboards for clothes in the rooms. Roadworks are in place around the property. It is impossible to access the property using Google maps as the only entry into the neighborhood is a concealed dirt road. Very happy that the staff physically came out to meet us and direct us to the hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always liked the location
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Happy Customer!

Very nice Ndola Hotel! A/C was marvelous! The people were 100% cooperative and available. Morning breakfast is the best I have ever seen!!! It is now the ONLY hotel I would ever stay in Ndola! :)
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NDOLA VISIT

pleasure stay in central of Ndola Town. KAFUBU MALL Just cross the road. The Restaurant very expedite. The breakfast various .
Stayed 2 nights in May 2024
Verified

6/10 Okay

Richard

Liked: Staff & service

Ok, but wouldn't stay there again

Good location easy access to places we need to visit, hotel is a bit out dated, floors need re-doing throughout the hotel, rooms need to be updated and deep cleaned, Bar closes at 10pm, breakfast is ok but very basic, staff are very friendly and helpful Hotel tried to charge us for the room on leaving even though its been booked and paid via Hotels.com very stressful time took about an hour to sort out
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second 2-week stay at The Urban Hotel. I can tell you that, as someone who grew up in the UK and now lives in the US, this hotel makes the best chips I have ever had! The tea is decent. Breakfasts are great. And, even though the dinner menu is somewhat limited, it is all very, very good. A typical dinner costs less than $10 and will fill you up for sure. The room was good enough. The housekeeping staff, like all the hotel staff, were kind and friendly. The WiFi worked well, considering the challenges in Zambia with electricity. The hotel has backup power, too. An early morning stroll around the surrounding golf course is a great start to the day. Definitely stay again.
Stayed 14 nights in Mar 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted each morning with a spectacular sunrise from my window. The buffet breakfast was great. As a Brit living in the US, I miss proper bacon and decent tea. This hotel provided both. Basically, breakfast was everything you need to have a full English breakfast plus continental options including fruit and salad. Zambia is currently struggling with rolling blackouts (in excess of 18 hours a day) but the hotel has backup power and so power was always available. The wifi was generally good except during parts of the power outage periods. The staff were very friendly and helpful. The dinner menu was good and affordable (about $15 to $20). At $71 per night including breakfast and wifi, there's nothing to complain about.
Stayed 14 nights in Sep 2024
Verified

6/10 Okay

Charles

Liked: Staff & service
Disliked: Amenities
On the positive side...the staff is respectful and helpful. The breakfast buffet is ample and well stocked with custom egg orders available from the kitchen. Unfortunately, power seems to be unreliable, as is the internet...with no compensation offered for the inconvenience. The rooms are older with run down furnishings and decor. A concrete floor with no carpets or area rugs...so slippers are a must (which can be got from the front desk). There is a fridge in the room, which is a positive, along with a kettle My room key failed twice in a 6 night stay, so multiple trips back to the front desk for recharge. AC in the room worked quite well, however, I had no control over it as the remote didn't work. Shower had decent pressure and good temperature control, however, the water didn't drain well so I had to keep the pressure lower so I wasn't standing in inches of water. Laundry is well priced and returned same day, which was great. A quiet hotel as it's tucked away off the main road, with a decent bed, so I did get an excellent sleep for the week I was there. An average stay but a, seemingly, good value for what I paid. 5 minutes walk from a nice shopping plaza with groceries and several restaurants.
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No desk light

With a cool design and urban-like service, I am fully satisfied and stay comfortable, except for the following: No light is above the desk, which is essential for a business tourer, and I don't feel like turning on a cold-coloured ceiling light.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good except for the loud party on the premises that we were told would end at 21hrs that didn't end until after 23:30.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional place.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nampito

Liked: Cleanliness
Great stay
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Just good balue in a good area
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place for vacation
Stayed 1 night in Oct 2024
Verified

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Jul 2024
Verified

8/10 Good

dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice outdoor bar area and good water pressure in the shower. Directions in are tough as they have some road work near the entrance. Staff is pleasant and breakfast is simple but fresh. Ndola is a place I regularly travel and I would suggest anyone stay here, you won't be disappointed.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Susuana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
My 4th visit to the Urban from Canada...Great food,very clean ,friendly staff & affordable Uncle Ken :)
Stayed 12 nights in Apr 2024
Verified

10/10 Excellent

Placide

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable, quiet, convenience
Stayed 3 nights in Jul 2023