Hotel Metropolitano

Property class: 3

Choose dates to view prices

Take advantage of free full breakfast, a free daily manager's reception, and a coffee shop/cafe at Hotel Metropolitano. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Elite Room (Deluxe Platino)

A modern hotel room with a bed, a desk, a TV mounted on the wall, and a door leading to another room.

Elite Room (Deluxe Platino)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room (Especial)

A modern hotel room with a large bed, bedside tables, a desk, and a chair.

Deluxe Room (Especial)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room

A hotel room with a bed, two bedside tables with lamps, a desk, and a painting on the wall.

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a nightstand, a lamp, and artwork on the walls.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Twin Room (Estandar 1 persona)

A hotel room with two beds, a desk, a chair, a nightstand, a lamp, and artwork on the walls.

Twin Room (Estandar 1 persona)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet
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About the neighborhood

Located in Neiva, Hotel Metropolitano is in the city center. San Pedro Plaza Shopping Center and Único Outlet Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Santander Park and Magdalena River. Looking to enjoy an event or a game while in town? See what's happening at Guillermo Plazas Alcid Stadium or Alcvaro Sanchez Silva Coliseum. Visit our Neiva travel guide
Map
Calle 7 No 5-45, Neiva, Huila, 410001

What's nearby

  • Neiva Cathedral
    3 min walk - 0.3 km
  • Santander Park
    5 min walk - 0.5 km
  • Guillermo Plazas Alcid Stadium
    20 min walk - 1.7 km
  • University Corporation of Huila
    20 min walk - 1.7 km
  • Alcvaro Sanchez Silva Coliseum
    3 min drive - 1.5 km

Getting around

  • Neiva (NVA-Benito Salas)
    3 min drive

Restaurants

  • Restaurante Azafran
    6 min walk
  • El patio
    6 min walk
  • Olé Club
    5 min walk
  • La Cátedra Café
    1 min walk
  • Restaurante Barbacoa
    5 min walk

About this property

Hotel Metropolitano

  • Hotel in the business district
  • Free full breakfast, a free daily manager's reception, and a coffee shop/cafe are just a few of the amenities provided at Hotel Metropolitano. In addition to dry cleaning/laundry services and a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • You'll also enjoy perks such as:
    • A front-desk safe, ATM/banking services, and smoke-free premises
    • A 24-hour front desk, luggage storage, and an elevator
    • A TV in the lobby, a computer station, and tour/ticket assistance
  • Room features
  • All guestrooms at Hotel Metropolitano feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Reusable coffee/tea filters and recycling
    • Bathrooms with showers and free toiletries
    • 51-inch plasma TVs with premium channels and DVRs
    • Wardrobes/closets, daily housekeeping, and desks

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Frequently asked questions

Is Hotel Metropolitano pet-friendly?

Yes, cats and dogs are allowed at this property.

What time is check-in at Hotel Metropolitano?

Check-in begins at 3 PM.

What time is check-out at Hotel Metropolitano?

Check-out is at 1 PM.

Where is Hotel Metropolitano located?

Located in the heart of Neiva, this hotel is steps from Neiva Cathedral and Santander Park. Magdalena River and Mohán Tower Viewpoint in Neiva are also within 1 mi (2 km).

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Reviews

Hotel Metropolitano Reviews

7.8

Good

8.6

Cleanliness

8.2

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 34 out of 94 reviews
Rating 8 - Good. 31 out of 94 reviews
Rating 6 - Okay. 17 out of 94 reviews
Rating 4 - Poor. 7 out of 94 reviews
Rating 2 - Terrible. 5 out of 94 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Decent, friendly staff
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the people at the lobby are great and treat me like family
Stayed 4 nights in Apr 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities
Property is in older neighborhood with lot of trash and beggars near by! The staff is courteous and the breakfast is good. Got bitten by bugs each night I was there on my arms and legs so I left
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Stayed here overnight on a road trip, so I unfortunately lost the time to get to know Neiva. The hotel is located right in the centro and seems to be surrounded by many points of interest and restaurants. I arrived late, around 9 PM and the entrance was secure, the desk attendant was attentive and followed great safety protocols and was helpful. Good experience even for a limited stay. The bed/room was quite comfortable, too.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location, but no water pressure, specially no hot water.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Bathrooms have no hot water and showers leak water on the floors other than that its Ok for the price.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great & very helpful. No hot water but you really don’t need it since it’s hot outside. AC in the rooms & seems pretty sound proof. All in it’s good for the area
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Elevator was broken so going up 7 floors to get to my room was interesting.
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

I got a room and overnight I developed Bugbites on my body. I informed the Hotel manager and showed them the bites all over my body as well as pictures of the bites, they moved me to another room. Unfortunately , I was already affected.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 3 nights in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The best thing about this property were the staff super polite froendly, and helpful the property itself is a little tired, there was no option for hot water as its been our of service for sometime. The parking is about 300m distance from the hotel? Very difficult even to drop and bags off. The main street outside the hotel was very dirty. It did not look like a place you should fo out at night. I dont think i would stay here again.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pay attention

If you get a room facing the street - don’t expect to sleep - I thought I had the windows open - I didn’t. This is the first area of Colombia I didn’t feel safe in - day but especially night. As other reviews have said - there is little to eat close to the hotel. The water is cold in the morning and luke warm in the evening. I rarely say this but I definitely wouldn’t come back here
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Staff & service, room comfort
EL PERSONAL MUY AMABLE, NO TIENE AGUA CALIENTE,
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenían agua caliente, no tenían cobija los casino que están frente se escucha en la habitación el personal muy atento y dedicado
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad muy adecuada excelente servicio muy atentos .. lo unico que no me gusto es la huvicación ...mucho deambulante y se ve sucia el area...
Stayed 5 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

0

A água do banheiro não esquentava tanto da ducha como da pia, o ar condicionado barulhento, o quarto não dispõe de isolamento acústico, muito barulho quarto, foi pesadelo sem fim,
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Opción decente para pernoctar en centro de Neiva

En general aceptable. Habitación cómoda y servicio aceptable. Desayuno completo y agradable. Lo único es que el parqueadero está a 1 cuadra del hotel y cuando llegamos no había espacio. Tocó esperar hasta que saliera un vehículo para poder estacionar.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno y amables

No hay suficientes empleados y algunas veces no atienden a tiempo la portería, no toda la ventana tenía cortina oscura
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Muy normal para el precio
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estadía estuvo muy bien, solo pediría que el desayuno iniciara mas temprano.
Stayed 3 nights in Aug 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff really help full and friendly but one day no towel no hot water TV local channel suck room services terrible
Stayed 5 nights in Apr 2022
Verified review

6/10 Okay

Liked: Cleanliness
Breakfast Services was great issue with the shower leak and hot water was so weak most of the time shower with cold water I have cold and flu in the end of my trip
Stayed 9 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
No me agrado la puerta no servía la tarjeta y me tocaba con las llaves la manilla se quedaba trababa muy feo porque el ruido que hacía para abrirla
Stayed 2 nights in Dec 2021