โI had a little trouble finding the car park but the receptionist was brilliant in helping me out and giving me a pre-printed map and an accurate post code for my SatNav. Check-in was seamless. Food was excellent. Wonderful ambience in the bar. Comfy room.โ
โAll good except the front door step unsafe, the wind took one of the fence panels and the wheelie bins so couldnโt do rubbish and a man turned up to fix the taps but we refused entry as we had no notification or expectation of visit.โ
โProperty was okay, there was staining around shower basin seals and rust where the toilet brush etc had not been replaced in a LONG time.
Glad I brought my own kitchen utensils with me as everything at the property was damaged. Couldnโt even leave a fresh dish sponge for a new stay so questioned how clean the place actually was.
The Lino in the kitchen was damaged in places and the fridge had been turned off and leaked into the kitchen floor.
Also staining / dirt on sofa so couldnโt really...
โ1) Checkin details were not provided - I had to contact Hotels.com and wait ยฑ1hr outside in the windy street to get these. Checkin was 4pm but I couldnt get in until 90 mins later.
2) Once inside the building; Entrance hall filthy with full black bags in corner, wall staining, filthy carpets, laundry cages strewn. No-one around at all, felt very unsafe.
3) Once inside the flat, it felt like someone had just left in a rush, but I couldnt be sure until I had gone through the apartment. Spooky....
โAir conditioning did not work. We required an extension lead as there was only one plug on side of bed and we needed two for sleep apnea machines. Check-in was lovely and service. Ample parking. โ
โSuch a beautiful place with a high level of cleanliness, we couldnt fault it! Loved the little touches of coffee machine & classical music played on arrival into our room. We throughly enjoyed our time at the bell and we're already planning our next visit!
Brunch was beautifully presented and the staff we're all fantastic, we've stayed in quite a few hotels and honestly this was one of our favourite.
A beautiful, peaceful gem. Thankyou!โ
โCheap hotel but does the job. We needed an over night stay and it does the job. One of our other parties had a room that smelt a drainy but they moved her straight away when we went back to the guy on reception who had checked us in. Staff are polite so can't fault it. Nice spacious room and comfy bedโ
โThe staff were welcoming, very helpful & friendly. Our room was clean, comfortable and looked like it had recently been refurbished. We had everything we needed & even some shortbread with our tea tray, a lovely extra touch!
We ate in the bar & again both the food & service were excellent. I cannot rate our stay highly enough & we are looking forward to returning next year & using it as our base for Burghley Horse Trials. Thank you ๐โ
