Quest New Plymouth is in the heart of the CBD, offering a prime location. Guests enjoy a rooftop terrace, sauna, and gym. Free in-room WiFi keeps everyone connected, and practical dry cleaning and laundry services add convenience during stays.
Located by the ocean, Quest New Plymouth is in New Plymouth CBD neighborhood and is connected to a shopping center. Puke Ariki and TSB Showplace are cultural highlights, and some of the area's landmarks include Richmond Cottage and Wind Wand. New Plymouth Observatory and Brooklands Zoo are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our New Plymouth travel guide
Along with a fitness center, this aparthotel has a sauna and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Each apartment features a kitchen with a microwave and a dishwasher, plus free WiFi and a Smart TV with satellite channels. Added amenities include first-run movies, premium bedding, and a coffee/tea maker.
Quest New Plymouth offers 40 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Smart televisions come with premium satellite channels and first-run movies. Accommodations at this 4.5-star aparthotel have kitchens with microwaves, cookware/dishes/utensils, and dishwashers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the aparthotel include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Uncovered self parking on site (NZD 20 per night; includes in/out privileges)
Family friendly
Babysitting (surcharge)
Crib: NZD 10 per stay
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Microwave
Toaster
Dining
Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 25 for adults and NZD 25 for children
Bedrooms
Premium bedding
Rollaway/extra bed: NZD 45 per night
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
First-run movies
Smart TV with premium satellite channels
Streaming services
Outdoor areas
Rooftop terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk chair
Laptop workspace
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Low-height counter and sink
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Designated smoking areas
Services and conveniences
ATM
Concierge services
Daily housekeeping
Iron/ironing board
Luggage storage
Multilingual staff
Phone
Safe at front desk
Tour and ticket assistance
Location highlights
Connected to a shopping center
In a shopping district
In the city center
Near the airport
Near the boardwalk/promenade
Near the ocean
Things to do
Bicycle parking
Gym
Bicycle rentals nearby
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
40 units
At least 80% lighting from LEDs
Bicycle parking
Built in 2009
Comprehensive recycling policy
Connecting units available
Energy-saving switches in guestrooms
Soundproofing
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 45.0 per night
Cribs (infant beds) are available for NZD 10.0 per stay
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of NZD 200 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately NZD 25 for adults and NZD 25 for children
Uncovered self parking fee: NZD 20 per night (in/out privileges)
Crib (infant bed) fee: NZD 10.0 per stay
Rollaway bed fee: NZD 45.0 per night
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Quest Apartment New Plymouth
Quest New Plymouth
Quest New Plymouth Apartment
Quest New Plymouth Aparthotel
Quest New Plymouth New Plymouth
Quest New Plymouth Aparthotel New Plymouth
Frequently asked questions
Is Quest New Plymouth pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Quest New Plymouth?
As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Quest New Plymouth on Mar 14, 2026 start from ₩118,684, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for NZD 20 per night.
What time is check-in at Quest New Plymouth?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Quest New Plymouth?
Check-out is at 10 AM.
Where is Quest New Plymouth located?
Located in New Plymouth CBD, this luxury aparthotel is steps from Centre City Shopping Centre, Richmond Cottage, and Wind Wand. Puke Ariki and Real Tart Gallery are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Quest New Plymouth Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.2
Location
8.8
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 376 out of 690 reviews
10 - Excellent
376
Rating 8 - Good. 247 out of 690 reviews
8 - Good
247
Rating 6 - Okay. 53 out of 690 reviews
6 - Okay
53
Rating 4 - Poor. 12 out of 690 reviews
4 - Poor
12
Rating 2 - Terrible. 2 out of 690 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Peter
Jan 19, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were welcoming and helpful. Room was clean, spacious and had everything we needed for our 3 night stay. Also very centrally situated. A great stay thank you.
Peter
Stayed 3 nights in Jan 2026
10/10 Excellent
David
Nov 29, 2025
Liked: Cleanliness, amenities, communication
Great room, friendly staff.
David
Stayed 4 nights in Nov 2025
10/10 Excellent
Mike
Nov 8, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great all round property in the centre of town. Close to shopping, restaurants and the seaside. Would stay again.
Mike
Stayed 2 nights in Nov 2025
10/10 Excellent
David
Nov 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and staff really friendly
David
Stayed 3 nights in Oct 2025
10/10 Excellent
Gavin
Jul 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central location, plenty of local shopping and eateries within walking distance
Gavin
Stayed 1 night in Jul 2025
10/10 Excellent
David
Jan 11, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was fine, our quick stay that could have turned into a nightmare thanks to online booking site that didnt really match details correctly. ( not direct booking thru quest ) at reception Arthur checked availability and after a moment sorted a solution for us.. he was super helpful, informative with parking and bus for light festival bus etc.. was a massive relief after realizing our predicament.. Thank you Arthur, your professionalism sines
David
Stayed 1 night in Jan 2026
10/10 Excellent
Rosina
Oct 14, 2025
Liked: Cleanliness, room comfort, communication
Very helpful friendly staff. Grwat loxation 2mins walk to the watrtfront and to great cafes. Right across thr road from a shopping centre with Farmers etc
Rosina
Stayed 3 nights in Sep 2025
10/10 Excellent
Verified traveler
Apr 23, 2025
Liked: Cleanliness, room comfort, communication
Great family option in New Plymouth, huge adjoining rooms with kitchenette, laundry in room facilities and great location!
Very clean and wonderful facilities - a washer and dryer! Though the heat pump didn't really get too warm and the plumbing was a little noisy (:
Very lovely staff! I hope to visit again
Danielle
Stayed 2 nights in Jun 2025
10/10 Excellent
Abigail
Jan 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Thought this property was great. Great location, good sized and well equipped room. Staff were super helpful and friendly.
Abigail
Stayed 2 nights in Jan 2025
10/10 Excellent
Paul
Nov 13, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great value for money and the location was quite central.
Paul
Stayed 1 night in Nov 2023
10/10 Excellent
C
Feb 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Helpful friendly staff
C
Stayed 3 nights in Feb 2025
10/10 Excellent
Bill
Jul 29, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This was my first visit to this hotel. The reception was clean and compact which disguised the spaciousness of the corridors and rooms in the accommodation areas.
My room was large, nice kitchen, modern bathroom, plenty of room to spread out my luggage and working equipment. I did not use the entertainment system but it looked very modern. The room air con was great and the location in downtown was very handy for walking to the many restaurants and shops nearby.
Bill
Stayed 1 night in Jul 2025
8/10 Good
Vicki-Lee
Jan 3, 2025
Liked: Cleanliness, property conditions & facilities, communication
Clean, tidy and quiet. In the centre of the CBD, easy to access eateries. Staff very helpful - easy to check in and our
Vicki-Lee
Stayed 1 night in Jan 2025
10/10 Excellent
Chris
Mar 7, 2025
Liked: Cleanliness, room comfort, communication
Well equipped apartment
Well equipped apartment with good range of facilities. Centrally located, walkable to shops and restaurants.
Chris
Stayed 1 night in Mar 2025
8/10 Good
Michael
Nov 12, 2024
Liked: Cleanliness, property conditions & facilities, communication
Clean and good sized rooms
Michael
Stayed 1 night in Nov 2024
8/10 Good
Peter
Mar 18, 2024
Liked: Property conditions & facilities, communication
Roomy and good amenities
Peter
Stayed 3 nights in Mar 2024
10/10 Excellent
Nathalie
Feb 10, 2025
Liked: Cleanliness, room comfort, communication
Wonderful
Wonderful modern hotel. Studios are big and well equip, personal is very nice. Clean and well situated. Don't hesitate.
Nathalie
Stayed 3 nights in Feb 2025
10/10 Excellent
Catherine
Jan 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy to find. Central location. Quick communication.
Catherine
Stayed 3 nights in Jan 2025
10/10 Excellent
Dinesh
Oct 22, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy checkin and check out, property as described, clean and expected amenities available.
Dinesh
Stayed 1 night in Oct 2023
8/10 Good
Amanda
Jun 21, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room size was excellent, just not a fan of the zipped together beds. Great location.
Amanda
Stayed 1 night in Jun 2024
10/10 Excellent
Matt
Mar 3, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central and everything you need in the apartment
Matt
Stayed 1 night in Mar 2024
10/10 Excellent
Adrian
Oct 26, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great central location. Close to shops / eating places/ supermarkets. Friendly and welcoming/ helpful reception staff. Easy parking. Clean, modern environment and rooms. Highly recommended 😊👍