뉴포트 아파트

“Cannot comment as we were sent to a different loction at the last minute”

“V clean and central. Good communication with the owner”

“We had a fantastic stay! The apartment was spacious, spotlessly clean, and in an excellent location. The kitchen and living area were both well-equipped and comfortable, making it a great place to relax. I would definitely recommend it to anyone visiting the area. One small suggestion for improvement: the laundry took quite a while to complete a cycle, so providing a few additional instructions for using the washer and dryer would be helpful for future guests.”

“The property was great. My party really enjoyed it. The only issue is that it was very cold when we arrived. I would suggest in winter having the heat on several hours prior to guest arrival. Otherwise, a great experience. ”

“The check in instructions were a little confusing. Also the apartment is not that great given the price and the area. You could get a better room at the premier hotel”

“Double booked us and very rude”

“Not as described. Would not recommend”

“Only advantage near railway Station and rental car”

“Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!”

“Flat was already occupied, rang owner who had also given someone else my flats code. We had to stay in the flat the people in ours should’ve been in which was only a 1 bedroom and not big enough. The flat owners never even apologised and are refusing to give any refund even though I paid for a 2 bed flat. Do not use this company.”

“The rooms were very close to the zoo and Black Country Living Museum. Check in was easy and we received the codes needed on the morning we were arriving. The bed was comfortable and a small amount of tea/coffee was provided. The only negatives are that it was a noisy location and the rooms could do with a deep clean.”

“Avoid this place. It is a room. Not an apartment. Rubbish piled up in the front and rear gardens. There are rats. Bathroom is shared, and is tiny, cannot swing a cat in it, but at least a cat would help with the rats. Kitchen is below bare minimum. 2 cups, 3 plates. Walls are thin, doors don’t work properly, but eventually lock with enough strength. The feel of the property is like it once housed squatters, and it feels like they will be back soon. Was due to stay for 2 nights, I didn’t/...

“Booked this apartment many times and there have never been any issues”

“Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking”

“Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken.”

“Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best.”

“The customer service was not good, the communication was hard and the staff was not welcomming”