Find Business Hotels in Niagara Falls - Western New York, NY

"Location was a little out of the way, so nice if you want quiet. Good distance to easily get to the falls and Canadian border. The property could use some updating but it was clean and staff was friendly."

"The room was fantastic! Spacious, clean, loved the soaker shower head. The actual casino was a tremendous disappointment. Only one craps table, 99% slots. And the bars were severely understaffed and the food selection was lackluster for something quick at the bar. If you wanted some take out from the cafe, you had to wait to be seated (with the slowest moving hostess on the planet and slightly rude - everyone in line was complaining about her) then tell your server that you want your food to go. Very strange. The "Grab and Go" next to the cafe, was "Grab and Slow"...never seen as slow as service as this casino. The River bar, the bartender didn't even look at us. The other bar upstairs was ok. We got the white pizza - it was cold and didn't have any fresh basil on it like the menu said. The male bartender never asked how our food was and I didn't say anything. Later, before the concert (the reason we stayed), at the upstairs bar...the male bartender went to work the concert leaving the female bartender alone to serve that bar AND the steakhouse. Not either of theor faults but very poor planning in management's end. All in all, we will never go back to this casino."

"For a fast overnight stay, this was perfect. Great location and great price. It was clean and met my needs."

"Very good"

"Breakfast wasn’t great but the room was lovely "

"I wish it had a tub."

"Clean and friendly staff"

"Hotel is pretty rundown. I feel like whoever did their floors did a terrible job… The floors look dirty no matter what. But, they also were literally dirty and had a lot of debris/splashes, etc. both in the lobby and in the hallways. The room itself, the floor was fairly clean but still looked dirty, a lot of stains, and very cheap material for the flooring. Immediately when I arrived , I checked the mattress for bugs, no bedbugs thank God. But mattress was old, tattered, and had a lot of stains on it. Cracks in the walls, rust dust and generally worn down fixtures in bathroom, and main area of room,all throughout. Staff was very rude when I checked in, older woman snapped at me and wanted to argue about the difference between Hotels.com versus Expedia. Seemed very irritated that my reservation was booked through a service. They charge you for parking, immediately. When I checked out the person tried to charge me again even though I was made to pay at check-in. Both times, the front desk staff was dismissive, impatient, condescending. I could smell cigarettes and weed in the stairwell Friday night when I got in. The breakfast was pretty average for a hotel… The breakfast server stood and stared at people while they were making their plates, uncomfortable. I will not stay here again."

"Yes"